Decoraport Canada

Read 63 Reviews of Decoraport Canada to check if it is legit.

Website & Phone: 8050 Blvd Taschereau, Local A Brossard J4X1C2 Canada
1.888.861.7989
 http://decoraport.ca

Christie
6 months ago

I ordered a fixed glass shower wall & two days later I received an email saying my order was canceled because they were out of stock and that I would have a refund within 2-3 days. I called a week later asking where my refund was & was promised it would be taken care of. August 13th I was provided a receipt issuing my refund. This is August 17th and I still don't have the refund credit to my account. We called again this morning and was told customer service would be notified and we would receive an email immediately. Still no email. I hope this company is honest and will do the right thing and credit my account.

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Luke
7 months ago

Be sure that any lighting products you purchase (mine was an LED mirror) include CSA certified. Home insurance is invalid if lighting is not CSA certified. Certification is expensive, so beware of less expensive lighting, and be sure the product description or product specifications actually say that the product is CSA certified. Once you open the product box, the product may not be returnable.

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Guy
7 months ago

The tub arrived damaged – looked like it had been a store model, or else removed from someone's house already. They did give us a discount after we emailed them pictures of the damage. That was only the start of the problem, though. Plumbing parts from China did not fit standard Canadian fittings. Even the plumber was scratching his head. Once finally in, the tub leaked around the drain. Removing it, we saw that the gasket was totally ripped. We requested a new one – no action. We also noticed that the area around the drain was completely uneven – twice as thick on one side as the other. We emailed repeatedly and kept getting quick, ineffectual responses ("So sorry for your trouble."), then nothing but further emails asking us to send more pictures, more videos. Finally, months later, we got a new gasket and we fixed the uneven drain opening ourselves. No follow-up from the company, no inquiry as to whether our tub had finally stopped leaking. TERRIBLE, TERRIBLE CUSTOMER SERVICE.

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Colleen
1 year ago

I purchased 5 items from Decorapore October 23, 2019. While awaiting delivery, the plumber needed the base for the shower. This was a new bathroom. Yesterday, November 19, 2019, i went to the warehouse at 4200 Matte blvd, in Brossard. The attendant told me that they will deliver my itens the next day between 11am and 1pm.after waiting close to 4pm, i called the warehouse at 4200 matte blvd. I was told that the person i spoke with was not there, and delivery will be tomorrow between 1pm and 3pm. I went back to the warehouse. He was there, and denied that he told me delivery will be tomorrow. I mentioned how he said "see you tomorrow " as i was leaving. I told him if he made a mistake better to say i made a mistake, i could understand , but not lie to me about everything. He said to me when i was leaving.." YOU EAT PUSSY" in front of all the other employees. I said to them..that's the kind of person you hire. Imaging saying that to a customer instead of an apology.

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Herbert
1 year ago

Got an LED mirror from this store, they have a showroom in Montreal so that it's easy to pick up and return, what's more important is that they have a good service, we'd like to come back to get more products.

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Diego
1 year ago

Last week I made an order here. I bought some stuff for my new bathroom. I got perfect goods. Thanks for your high-quality service.

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Randall
1 year ago

HORRIBLE HORRIBLE. I ordered a shower column. Order was great and delivery was quick. Then the problems started. Shower column had manufacturer defect. Took many calls and emails over several weeks to get them to send a shipping label.

Many discussions about needed a replacement unit quickly because my contractor was ready to install. I finally received shipping label, shipped the item back to warehouse and they issued a return. No explanation of why a refund and not sending me a new unit.

I called and was told they no longer have this unit in stock. Too bad nothing we can do.

Never again!!!!

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Georgia
1 year ago

j ai tout acheter pour ma salle de bain et apres avoir vue les prix ailleurs bien comptant d avoir fait affaire avec decoraport

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Keenan
1 year ago

Good customer support experience (both chat and phone), all questions answered, very quick delivery.

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Marlene
1 year ago

With a wide selection of lighted mirrors, I was able to find the mirror that i was looking for. Delivery was fairly fast.

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Johnny
2 years ago

Live in Vaudreuil and drove to Brossard; Got a great price on floor model bath and very good price on double sink vanity. Service was very good. If we do another bathroom reno would definitely go there again!

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Lara
2 years ago

Great customer service via chat, email and telephone. The quality and their prices are amazing. Was hesitant at first due to some of the negative comments below but after calls were returned and emails answered quickly and efficiently I felt confident to place an order. I would definitely recommend this company!

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Weston
3 years ago

Not just good… crazy good! This company does amazing work and I have used them twice. They have outstanding customer service and support staff. They arrive when they say they will be there. Their prices are fair and the service is exceptional. A true pleasure to do business with.
GO HERE!

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Brad
3 years ago

I'm actually so pleasantly surprised, theres so many nasty reviews out there and it made be abit nervous, but all my items came on time and they were all pretty nice and decent quality. Would definitely buy again

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Terence
3 years ago

Decoraport is one of my go-to online stores as they have such an amazing collection and have always impressed me with their great delivery and returns service which has never disappointed me. Their products always live up to the standard and appearance given online and are usually pretty reliable. Very impressed, and will continue to purchase from here as I have done in the past. I would recommend to all.

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Noel
3 years ago

Stunning website of high-end decor items. Reasonably priced considering their high quality and craftsmanship. I wish I could furnish my entire home with their pieces but am not so rich, so I buy items on occasion. This time grabbed a Double Slipper Man-made Stone Freestanding Bathtub – Matte White and it delivered free of cost and it was damn fast. Thank You

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Laura
3 years ago

I have been buying things from them for a long time. Affordable and superb kinds of stuff. Recently I purchased two fabulous Bathroom Vanity Sets with Single Sink and Mirror for two of my bathrooms. They are really very antique pieces that you will never find at a chain store. I would not hesitate to recommend this store to all of my friends

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Ann
3 years ago

Just landed up on their website without any intention to buy. However looking at the great collections, I couldn't resist myself. I ordered Double Slipper Bathtub and it was delivered very very quickly. It looks amazing in my bathroom and adds more beauty to my house. I must admit that I am pleased with my purchase and received a lot of compliments from everyone. Decoraport has a unique collection of furniture with equally high-quality craftsmanship embedded in them. Prices are very cheap as compared to others. 5 Stars for me.

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Parker
3 years ago

When I found this mirror at Decoraport, I knew it would be perfect. We have set up a vanity in my daughter's room for her recently. I was very interested in getting a lighted vanity mirror to place there. This one which I found is fantastic

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Briana
3 years ago

Decoraport was by far the most interested and insightful shop to help us in our search for shower bases. They had quality stuff and GREAT customer service. We've never had the opportunity to remodel a bathroom before – and don't know when the next time will be – but we're so glad we found Decoraport. And if we do our kitchen, they'll be our first stop!

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Chantel
3 years ago

Great Customer Service! Very prompt and was even willing to match prices. I am very pleased with the level of service. As an Interior Designer, I was able to rest assured knowing that they were taking care of my orders. Thanks Decoraport!

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Regina
3 years ago

After numerous and ridiculously high estimates we were so relieved to find Decoraport . We bought two of our tubs and showers in one day!! We are so happy since the total cost was so reasonable. Decoraport is very professional. This was a great purchase for two new tubs and showers!

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Rick
3 years ago

We are remodeling our bathroom and running from one home improvement store to another was time consuming and frustrating! Finally found what weve been looking for in the showroom of Decoraport. And the dual flush toilet we bought looks beautiful, very modern and the dual flush is nice. Whats the most important is that it has a strong flush.

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Lindsey
3 years ago

I've been shopping for a vanity for a while and have visited several stores, then one day I saw this place near my house. I went to check it out, found what I wanted, They answered my questions without pressuring me on buying. I bought a beautiful vanity on Monday, and on Wednesday it was already in my house. Couldn't be happier with the service. I will come back later to review the product once it's in use.

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Marianne
3 years ago

Just bought a new tub from Decoraport.ca.This tub was affordable and was everything I had been hoping for, the legs were extremely detailed, and the value far exceeds the price!! This was our first purchase but we will be using this website in the future. I absolutely love this tub! It is so pretty!

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