Decorfurniture

Read 10 Reviews of Decorfurniture to check if it is legit.

Website & Phone:
 http://decorfurniture.co.uk

Theodore
1 year ago

Had the pleasure of dining with decor and kettle interiors at the JFS 20 while staying nearby. Excellent choice of food and friendly staff unfortunately that changed I do feel some of the kettle staff maybe had to much of a good time when seeing the staff taking drugs and drinking heavily i was quite disgusted especially with kettle interiors staff and the women of the group being maybe over friendly with there own co-workers! I feel sorry for the parnters if they have any but i find that hard to believe.
Unfortunately thats not all the horrendous furniture being supplied to us. Im absolutely disgusted with this company and the way they have treated us since the furniture show we will definitely be taking it further.
Delivered damaged products to us then be told we need to sign underneath the received goods as it's something we will have to sort out with office however when ringing the office they say we have signed to say it's in good condition, The attitude and customer service was disgraceful all we want is a company to supply furniture that is not damaged! Not the mention the state the storesman was in after the driver tried to demand a tip for delivering damaged furniture totally unacceptable STAY AWAY!!!

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Armando
6 years ago

I bought a chair that WAS in stock paid for it and was then greeted with an email to refund the money as this item was not in stock ! This item should not have been made available to sell or advertised as IN STOCK! I did not get a genuine apology just that my comments have been passed on DO NOT BUY ANYTHING FROM THIS BUSINESS ITS A SHAMBLES !

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Jeremiah
6 years ago

Reading the gumpf on their website it says "welcome to Decor Furniture, the UK鈥檚 number one online store for Quality Contemporary Furniture at an affordable price"
What a laugh.
Actually, it's not funny at all. Should be done under the trade descriptions act, no quality there at all.

I have ordered many times from the ol' internet and this company has topped the list of worst online shopping experiences I ever had. I guess they should be proud they are good at something at least.

So I bought a day bed. It arrived scratched, rusty, patches of powder coating missing and with holes where they shouldn't. This was only part of it – the whole bed had been made badly, with metal parts not actually fitted together correctly, leaving the underside on show so there were random black bits of metal showing all over the bed, not the look you want for a white bed.

So I wrote to them and sent them photographs. Their response? It's fit for purpose and there is nothing wrong with the bed. Wow. Their emails and telephone conversations were verging on the nasty too, really a delight to deal with.

Now, not only do they deny any responsibility of sending me something terrible, they refuse to pick it up, cheerfully telling me that they will pay 拢10 to me when I send it back, saying that a courier company would only charge that amount. No, courier companies quoted me between 拢35 and 拢120 to send back the bed and I tried loads. Not helped by the fact the bed was sent to me in 2 huge boxes, meaning a courier company was going to charge me twice. When I mentioned this, it was not taken into consideration with the 拢10 offered and it's was my problem apparently.

Now loosing all faith in this company I started a paypal dispute as I really didn't expect to get a refund. I think this was a wise thing to do.

So they got back their bed and finally I got a refund, interestingly no sign of their 拢10 offered to send it back. Not a penny. So they lie too and break their own guidelines. Not really a surprise really from these cowboys.

Please, do yourself a fav and do not order from them. It's not worth the hassle and the cost and they should be put out of business asap. I really cannot stress that enough, they should not be in business.

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Krystle
6 years ago

Purchased one of their Racing car beds for my son and it is probably the best bed for a child that I have seen anywhere online. It was real simple to put together and the mattress is UK made. Overall we're super impressed by Decor Furniture and the service they have provided.

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Moses
6 years ago

We ordered a few items of bedroom furniture from this company and found the service to be excellent start to finish, ordering was easy, the items were delivered next working day and we found them to be a good quality considering the price. I'm looking at their racing style office chair next!

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Mario
6 years ago

Ordered 17 office chairs for our company in December – when arrived, the quality was absolutely terrible. Originally reported two faulty and promised to replace – still waiting despite several chaser calls/emails – bent metal work, sharp finishes to the metal work which has shredded many of our employee's heels, wonky arms etc. so reported poor quality in early Feb but told too late to do anything about it. Despite contacting many timesby e-mail can get no resolution. Have written formal letter to the MD – no reply! So we are left with 17 totally useless office chairs.
DO NOT BUY FROM THESE PEOPLE – POOR QUALITY GOODS AND TERRIBLE AFTERSERVICE TO SAY THE VERY LEAST

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Salvatore
7 years ago

i would like to say i ordered a bathroom cabinet it came on time on opening it found a huge crack in the mirror on phoning them a replacement was sent without question

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Gloria
7 years ago

Ordered an office chair for my husband to use at home, delivered on time and we were both really impressed with the quality for the price that we paid. Really comfy and easy to adjust. I will beordering a dressing table for my bedroom once my husband gets round to re decorating!

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Wilson
7 years ago

Placed an order on the 8th and despite various phone calls and emails, they have failed to deliver. I even paid extra for a Saturday delivery. They do not respond to emails or phone calls. There seems to be a third party handling the orders, as when you contact them they do not know what company you have ordered from. VERY MESSY, AVOID THEM

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Leon
7 years ago

I bought the GT700 officer chair after needing a new desk chair for a while. The chair is fantastic, perfect height without messing with the gas lift, firm and comfortable at the same time, and very sleek in looks. Feels quite steady and sturdy. The delivery was the quickest ever, only one day! Absolutely thrilled with the company and product 🙂

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