DecorIsland

Read 101 Reviews of DecorIsland to check if it is legit.

Website & Phone:
1-800-440-5919
 http://decorisland.com

Tamara
3 years ago

shower door fit great and looks good. easy to assembly.

,

Jorge
3 years ago

Excellent service. Asked a question & got a call back quickly.

,

Peter
4 years ago

No problems. Easy.

,

Katrina
5 years ago

Terrible services.

,

Cara
5 years ago

We were promised our order by a certain date and we paid for express shipping. Item didn't arrive and we we called customer service. we were put on hold for an hour and no one ever picked up after that and no one ever called us back, even though they got our number when they answered. The item was for a job (we are remodelers) that was four hours from our shop and it was to be our last trip. We were able to reach customer service the next day. We were told it would be shipped the next day (apparently it had never shipped when it was supposed to, even though they accepted our payment for upgraded shipping). We were also told that we would have the shipping charges refunded, but that never happened either. I am underwhelmed by their interest in performing professionally. We will never, NEVER shop there again.

,

Trevor
5 years ago

I ordered tub fauset on ther website , and two days later they called me and told me that fauset is discontinued , and tried to sell me something else, I found the same fauset on Allmodern .com

,

Dale
5 years ago

I appreciate DecorIsland having available a replacement part that was
as good as the original.

,

Bryce
5 years ago

Ordered wrong item and they corrected it promptly.

,

Edward
5 years ago

Excellent service and good prices

,

Duane
5 years ago

I'm very satisfied with their product , and how fast they delivered to me , I recommend to everyone and hope to do business again, thanks

,

Dylan
5 years ago

Was allowed to order fixtures that were not in stock. Not notified about this until several days later by someone named Marcoe. I think I cancelled the order but am not really sure since I did not get any follow up.

,

Brittany
5 years ago

GOOD SALES SUPPORT AND CRAZY FAST SHIPPING ORDERED FRIDAY AFTERNOON RECEIVED SATURDAY, WOW.

,

Latosha
5 years ago

I placed an order for overnight delivery eight days ago. I still do not have my product. When I contacted the company (it took two attempts), I was told the product was on back order from the manufacturer. I'm still waiting on decor island to respond about comparable products or a refund. I needed the product overnighted to complete a project, but now the contractor and plumber are both on hold pending arrival of the part. The communication has been slow because they only contact me via email and then take several hours to respond.

,

Suzanne
5 years ago

Ordered two items, first item: sent wrong model number – not only was it damaged but all the pieces were missing to install it. No one emailed me or called me to let me know the original item I ordered was no longer available. They just sent what they wanted and expected me to accept that. The second item: not available, so they just cancelled it and never told me. They also charged me $50 shipping on a small item that should have only been about $15. If I wanted the item they sent me, I could have order from Home Depot for $35 less with free shipping. They refused to allow me to cancel something I do not want – I am frustrated and disappointed in this company. Do not recommend and will never use again.

,

Rocio
5 years ago

From the first call to this company until my order was received, They were professional, very helpful and the price including shipping was RIGHT! I would recommend them to my friends.

,

Chance
5 years ago

Haven't seen order yet…no communication…no idea when to expect it.

,

Adriana
5 years ago

Good price, quick delivery. All as promised.

,

Freddy
5 years ago

Contacted sales before ordering and they said I would have my two faucets that were in stock in 7-10 days. After 2 weeks they never shipped and could not provide me with a tracking number. I called and did an online chat with no resolution. Would not recommend them at all. Canceled order.

,

David
5 years ago

My experience was overall very good. Price was great and shipping was fast. Had to ask for tracking info but when I did they emailed me promptly. Definitely would recommend to others.

,

Rosemary
5 years ago

Wow. Fast delivery and no nonsense from a company i've not heard of. Great pricing also. Will use again

,

Josiah
5 years ago

waiting on my counter top and vessel to come in can give you a better review next week

,

Iris
5 years ago

Good products good prices but need to ship items sooner. Orders take too long to ship.

,

Meghann
5 years ago

The prices are great, but the customer service could be better. There also wasn't clear information on the website about the store being closed for a couple days which affected delivery time.

,

Faith
5 years ago

Decor island indicated they had a product in stock on line. I ordered the product on a Sunday., putting my credit card info in, on Thursday I got an email indicating my order was cancelled as the product was discotinied. They should not have a product listed as being in stock an available online if they do not physically have it.

,

Stewart
5 years ago

I was order some product on Tuesday, September 22, 2015.
Order Number: DI87580
I didn't get my product and any Shipping confirmation.
Please tell me what happen??????

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *