Website & Phone:
I did not use one of the rolls so sent back for a refund, which again was speedy and with no quibbles.
If only large companies were this efficient.
It's quite simple….listen when a potential customer telephones….god help me if I had actually bought something and I had a problem….I fear that there wouldn't be any chance of resolving any issues with yourselves if something was faulty/damaged.
You lost a sale today…all you had to do was be polite on the phone and not actually slam it down whilst I was talking.
Very poor customer service in my opinion