Website & Phone:
8 months ago
Poor customer service during pandemic crisis. Every other delivery company leaves parcels outside front door in porch at my request to assist with isolation / social distancing etc. BUT NOT DelSol. Parcel taken back to depot. Left card that suggests I collect in person from the depot – that is in Wales. It would be against the law for me to do so ! Website indicates a 5 day delay before next possible arranged redelivery date. No option to leave in my safe place at the door. Very poor compared with competitors.