Website & Phone:
Terrible experience,they had a issue with the Blue screen error ,for so long time ,and they still didn't fix that particular problem,in short ,laptop is going to sleep whit the lid closed,and he never won't wake up ,after that you have to reeboot system.
And you going to ask me ,how I get done that ,from Dell side?
and there is ridiculous ,was answer like that
Base on the response of the system for all troubleshooting steps done, The hardware component still works fine and the issue possible related to a software, If you will perform operating installation we can identify if the hardware is faulty.
Why exactly should I have to go through the effort of doing this for a laptop I spent thousands of pounds for?
Not buying Dell anymore,never !!!!
I'm only using the laptop in my spare time and am very disappointed with only how short the battery lasted. This is unacceptable for a 1500+ euro laptop.
Oh and on Dell.com I cannot even find the spare part I need.
My business will never use dell again and I just informed my office in Asia not to purchases from dell. And I would never recommend them, and would discourage anyone from using them.