Website & Phone:
⇗ http://diffusionkids.co.uk
Aimee
5 months ago
Loved the boots and have bought them before the only downside is this time they were too small and I鈥檝e had to send them back and are just waiting for my refund
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Darrell
5 months ago
I ordered a prince changing mat, received a princess changing mat. I emailed straight away about the error. And have not even had a response. It is terrible that you not only messed up my order you cannot be bothered to respond and being that this is my first time experience. It has to be the worst.
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Samantha
5 months ago
Order still hasn鈥檛 arrived and no response to two email/contacts asking for an update
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Richard
5 months ago
They don鈥檛 respond to enquires
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Barry
5 months ago
Easy to buy from the website and pick up
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Sheila
5 months ago
Do not order! They have took my money but not delivered my order, contacted numerous times and no answer!! Now I am out of pocket and my child has no pram!!
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Dwight
6 months ago
Slight delay in delivery but to be expected during the pandemic.
Quick response from the admin team.
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Shawn
6 months ago
I have ordered a baby changing bag three weeks ago, I have sent messages and tried to contact them no answer, it says awaiting shipment! How upsetting when your baby is due! I will be contacting my bank to see if there is anything I can do.
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Lynn
7 months ago
I have placed an order a month ago and haven't received my order yet. I emailed them and haven't heard anything back.
Don't recommend them at all.
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Ann
7 months ago
Very disappointed in the service after purchasing the cot bed. The cot bed itself was good quality and a lovely colour matched the nursery perfect. The problem began once we tried to assemble it and realised a piece was faulty. I contacted diffusion kids straight away about this asking for an exchange for the faulty part they asked for photos and have since not got back to me. I鈥檝e sent numerous emails and nothing. In the end I asked for a refund and still nothing. I now have a cot bed that i paid a lot of money far that is not safe to put a baby in.
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Camille
7 months ago
Excellent price and cheapest online. Fantastic customer service and fast delivery… Well deserved 5 star
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Rachel
7 months ago
We ordered a tutti bambini bedside CoZee air bedside with rocker…
They charge me for the product plus delivery only to tell me one day later that they were out of stock.
Haven鈥檛 received the refund of my money yet.
Tried Contacting you several times with no answer.
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Isabel
8 months ago
Ordered car seat wrong one came. Emailed and got a reply saying they would send correct one and arrange for collection of other one. Nothing came. Emailed again got reply saying it would be another week. Still no car seat and no reply
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Ryne
8 months ago
Avoid!!!!! Spent 拢999 on a pram, says availability 1-10 working days. Not received, emailed numerous times, phoned numerous times, with no answer at all! Then had the cheek to send email asking for a review on said pram!!!! But can鈥檛 answer emails or phone to tell me when it鈥檚 being delivered!
Baby due in few weeks and under unnecessary stress wondering if I鈥檓 going to get the pram, or even the 拢999 back!!
Honestly disgusting what they鈥檙e doing to vulnerable people needing stuff for babies especially during current times when everyone is already anxious!
Awful company. Needs to be shut down.
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Amy
8 months ago
Been trying to contact this company in regards to my daughters car seat I have ordered. I鈥檝e been sending emails with no reply. my order says awaiting shipment which has stated the same for a week now. Very poor communication and nobody gets back to you. AVOID this company it鈥檚 a scam. Please get in contact with regards to my order 9808 before I take this further and I鈥檇 like a full refund so I can go else where to buy my daughter a car seat she so desperately needs.
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Leanne
8 months ago
I placed an order at end of April item said pre order delivery available from 25th may which was bank holiday monday I've tried contacting them by 3 different ways and just tried calling no answer what's going on! I get only a couple days after but seen alot of people saying same thing now! please contact me and let me know what's going on as if not I want my money back and going elsewhere
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Nakia
9 months ago
As the numerous reviews below, DO NOT BUY FROM HERE! Placed order for 拢120 pushchair on 29th April & heard absolutely nothing since – they don鈥檛 answer phone or reply to emails. Absolute thief鈥檚!
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Ashli
9 months ago
My order has still not been despatched!
Been waiting over 5 weeks and it is still awaiting shipment!
Need to get in touch asking for a refund!
Order #9349
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Emmanuel
9 months ago
Minimum communication however I excepted this due to covid-19.My order came within 2 weeks.
More then happy cheers.
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Lora
9 months ago
Easy, quick delivery. Extremely happy with my items馃槉
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Lloyd
9 months ago
Best available price, fast delivery and great communications
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Joshua
9 months ago
Ordered my item a week ago, no further updates or communication even after I have messaged them twice to ask them the status and rough delivery time by filling out the Online form on their website. It was a gift for someone and it definitely won鈥檛 be here on time. No answer to phones which is understandable due to the COVID situation but then don鈥檛 take people鈥檚 money and orders if you鈥檙e going to go AWOL when they are trying to contact you!
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Meghann
9 months ago
Absolutely love my Hauck pink side cot, not only does it look amazing it does its job. Baby sleeps really well and having her right next to me gives me peace of mind! Highly recommended!
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Michele
9 months ago
Ordered bugaboo changing bag two weeks ago ,still saying awaiting shipment ,emailed twice on the get in touch form and still no reply! Really poor service,.wish I had read comments about this company on here before purchasing online,very disappointing! Will use other sites from now on ,hopefully will hear back from them soon!
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Trey
9 months ago
Great service and speedy delivery…even in the current (Covid 19) climate, the service was great.
Is Diffusionkids legit or scam? Can I trust Diffusionkids?
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