DollsHouseDirect

Read 1 Review of DollsHouseDirect to check if it is legit.

Website & Phone:
 http://dollshousedirect.com

Leeann
2 years ago

I have been stressed, upset and now appalled by my experiences with DHD, which have now gone on for over 2 MONTHS…

When I first ordered, I was told that rather than the 7 days, promised, my house would be delayed because of how busy they were. It took a FULL MONTH, to deliver. What happened next was not DHD's fault, but in hindsight, their response was as calculating, as it was despicable.
ParcelForce, whom THEY contracted to deliver my shop, did not deliver it, but forged my signature and 'left the house outside the front door' of my apartment block – containing 21 flats, and open to the street… Bad enough, but as a disabled person, I was home at the time this happened.

At first, they stood by their lies, and the compensation claim was denied. But when I involved the Police over the forged signature – it all changed. They accepted liability and compensated the seller.

Sadly for me, despite fighting for a whole month for written acceptance of liability, I was now outwith eBay/Paypal's claim window. So, despite the stress and ongoing worry AND the costly fight to get my money back from them, ParacelForce refunded the supplier (which is the legally correct thing to do, of course) but this means that DHD now have MY 拢162 AND ParcelForce's compensation of 拢162.

I have given him ample time to refund, I have pleaded (as a disabled person, I can't afford to write off this amount of money) and I've had the CAB's 'Breach of Contract' letter sent and emailed repeatedly. And still he ignores me.

All that's open to me now is Trading Standards, who will investigate, but that still won't get my money back. To do that I will have the expense of bringing a Civil case against the DHD owner who has treated me so badly.I guess I owe it to others to do that.

But PLEASE, be warned before you order from this Company. They played me at avery point – knowing i only had 45 days to reclaim my money – they took 30 to dispatch remember – and then told me they 'had the ParcelForce claim in hand' whilst PF closed it, for some reason unknown to me as it is protected by the DPA.

I have lost more money and suffered more stress than anyone should have to when buying from a so-called reputable company. This one isn't. The owner has no morals and his behaviour in emails and phone calls to my home have been openly misled me. The whole experience has left me very sad and upset that anyone could treat a fellow human being like this, but with nowhere to go, as no-one can force him to refund, despite him being paid twice.

Is DollsHouseDirect legit or scam? Can I trust DollsHouseDirect?

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