Doxo.com

Read 262 Reviews of Doxo.com to check if it is legit.

Website & Phone: 101 Stewart Street Seattle 98101 United States
(206) 319-0097
 http://doxo.com

Gretchen
3 months ago

Very easy to used. Also very helpful for first-time user, Quick and above all easy! Just follow the instruction as they appear.

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Maggie
4 months ago

We paid our water bill online only to find out this site is not affiliated with the city in any way. They just use a fake city logo and come up in a google search. They pose as a site to pay the water bill for the city of Dearborn Height Michigan but they are not. We ended up still having to pay our water bill at the city office and are our $460.03!

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Kacie
4 months ago

Simple to use, reuse and convienient for fast pay
No waiting in lines, no language barrier over the phone, just a simple text to pay and it's all done

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Graham
4 months ago

Doxo is quick, convenient and safe! They take most if not all credit/debit cards. You don't have to leave you home to pay my bills anymore it's great!
I highly recommend it!

Thanks
Dorothy H.
Maryland

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Alice
4 months ago

I had no problems paying my bills via Doxo… I stopped because it would not accept my my National Grid account…,, I got frustrated & deleted the app

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Stephan
4 months ago

For a while thought my account was cancelled… now I know it wasn't! Glad it wasn't because I have some work that needs to be done

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Moses
4 months ago

It is easily affordable and convenient to use. I use it every month and will highly recommend it! Never have to worry and forgetting or paying a bill late. Love it.

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Tyrell
5 months ago

Notices, reminders, and paying Bill's are quick and easy. Never have to worry and forgetting or paying a bill late. Love it.

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Douglas
5 months ago

This is a very confident business and very prompt. I don't have to worry about the bill. I get reminder every month

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Desiree
5 months ago

They make it look like you are paying the official site. Thinking about suing. Class action anybody?

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Sierra
8 months ago

Attempted to pay some toll fees online through Doxo. Payment never reached Biller. Called and spoke with someone in the customer service department they said that a check was sent to the Biller but they had not cashed it yet. Sounds like fraud to me, just pay your biller directly not through this 3rd party fraudulent company. Anyway I called my bank to dispute this transaction.

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Brittany
9 months ago

I'd suggest not using this company if you value your hard earned money. Uncoordinated, amateur, and incompetence are just a few ways to describe this company. Zero over sight and they operate w/o the permission of vendors, then offer no conclusion to fixing any issue when you're owed a refund. They deny responsibility and hope you don't follow up. I've called Better Business Bureau and Consumer protection. T

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Kim
9 months ago

I did a Google search for my water district so i could pay my bill online; the DOXO site popped up. I will take blame for not reading more closely but it seemed legit. So i paid on line with an almost $5 fee. A few days later i received the new bill (I was late on the first one to be fair). the new bill still had the previous balance on it so i called the water company just to be sure. After looking into things i fount out that the payment wouldn't arrive at the MUD district for 5 more days (10 days in total).
Now lets fast forward to today when I receive my new bill, now with three months of dues on it. i called the water company and they said they haven't received the payment. I got on DOXO's live chat, completely useless. I called their phone number. the lady could speak English but with a very heavy accent that made her hard to understand. and at the end of the day i wanted to cancel my payment and she told me that the payments department would get back to me in up to 3 DAYS!!! lets see if they call.

Sorry about the rant. I don't ever write reviews but have never been so upset. the bottom line is DON'T EVER USE DOXO!!!!!!!

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Marina
10 months ago

I needed to make a payment to Carmax on 4/3/20. I called first and they were closed. I pulled up their name on google and it said Carmax, make your online payment through Doxo. I later found out that they have no affiliation with Carmax after taking my payment and being charged a fee of 4.99 for processing the payment and taking 10 days to get the payment to Carmax
Carmax doesn't even charge fees for payments. By Doxo attaching their names to these companies when they have no affiliation with them is very misleading and sly, if not illegal. My payment was already late on the day I made it so by them taking another 10 days to receive it from this company is ridiculous. It's false advertisements and I am mad! I will cancel my account as soon as carmax receives my payment.

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Chadwick
1 year ago

Was checking on bill to NTTA, got web site and attempted to pay by credit card direct pay, DOXO pops up for payment method, I assumed that NTTA was excepting payment through them, not so, get my statement from NTTA where I had been charged $3.95 for paying my bill thru Doxo, went to my bank and had the payment stopped, when I received my monthly statement the charges by Doxo were back on my statement as a debit and were deducted from my account, this happen approx 6 months ago. I called them and told them to remove my information from their data base. I had to pay the $3.95 charge because the bank told me that I had agreed to pay them by computer, I infoprmed the bank not to pay anymore DOXO debit from my account,

My wife ordered me a billfold from Publishers Clearing Housing and used my credit card as payment, (no DOXO
was on the payment page, when I checked my bank account
which I do three or four times every day) the debit to the bank shows up as a DOXO payment. I immediately called Doxo and talked to a representive and told them that they had better remove the payment from my bill or I would get a lawyer an own their company, to my amazement the DOXO name was removed from my bill, this is a rip off company that gets your INFORMATION ONE TIME AND CONTINUES TO TRY TO USE IT ON ANY ONLINE BILL PAY SITUATION. Always check your account as many times as possible to stop this kind of robbery from happening, this is on a saturday and my bank is closed, I will have to try and contact someone who can stop this from happening again and to others!!!!!!!!

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Donte
1 year ago

I had problems with mail "disappearing" so I entrusted DOXO to make my payments as I authorized. Problem was their service didn't have 2 of my utility companies as I originally thought/read, whatever; cause that's not my complaint. I cancelled my subscription NOT just once, twice…today was THE THIRD TIME! I went to check my bank account for something totally unrelated and found that I was charged yet once again for a subscription! I contacted their service and went through the "automated" robot with no luck. Finally got a hold of a "person" and from there it was verify this n that and finally I received my request for a refund. Things is I was charged for other months AFTER cancelling! Even though it's $4.99 a month; I was charged over $22.00! That's over 22bucks BACK into my pocket! These little here n there charges add up! And I for one can't afford to be lining the pockets of the already rich!
***Update *** Feb 10, 2020
DOXO wanted me to contact them regarding my review/experience, so I did. To NO AVAIL!!! I got nowhere with them cause all I got was the run around. I asked to speak to a Supervisor/Executive and once again I got nowhere. Oh well for the concerned company who didn't like their review!

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Marcia
1 year ago

This doxo scammed me

On 12/6/2019 I made my car payment on what I thought was my car place I make m payments every month 2 . 364.45$ well I was looking at account it said past due do i call them and I'm going through my debit card transactions i see all payments they said they did not receive this 1 so I try and contact this doxo credit acceptance and I get a chat bot no number period and they said we made your payment 12/9/2019 then kept saying can u give me the credit one account # you made your payment with k knew it was a scam right then I didnt make my payment with credit one I used my pre paid card I get from work they kept fishing I didnt any any thing .s

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Brian
1 year ago

I do not recommend using this service if you want it coming out of your account at a given time. No coordination with provider for balances on accounts.

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Clinton
1 year ago

On October 8, 2019, I went online to pay a Georgia speeding ticket. I typed in the website to pay the ticket online. I was redirected to DOXO. I authorized my visa to pay the ticket and fee.
Doxo never sent the payment to the Georgia DMV, consequently, the ticket was not paid, I
missed the November 2019 court date and received a notice via mail that I may have my
license suspended due to the ticket not being paid. On December 12, 2019 I called the
Georgia DMV and paid the ticket right away.. I also called the DOXO customer service center and was told that my credit card would be credited. My credit card was not credited as of December 17, 2019. After
several email attempts, the customer service representative informed me they couldn't
reimburse my visa and a check will be placed in the mail December 17. They stated their
timeframe is 7-10 business days after the check was requested. It has been 11 business days
and no check. I had to call everyday until last Friday, when I finally received the check in the mail.
stay away if you want your bills to be paid ontime. Very unprofessional!!

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Bailey
1 year ago

Doxo Website popped up when I was trying to pay bill online direct to Termix, took my money and charged extra.
That's misleading and should be illegal. I paid my bill twice because it due the same day and they take longer to process payment.

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Marisol
1 year ago

Very easy to use and can be used for my other bills also. Good customer service. Quick clearing time at my bank so bill is never late.

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Lyle
1 year ago

I was so glad when I decided to use this site. It is so much easier than writing a check, time.having to mail it and put a stamp on it. hoping it gets to were it's going in time.

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Alana
1 year ago

Unbelievable, I can't believe doxo give me like this great service. Anybody can use doxo for billing. I hope everyone will be happy for doxo great service.

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Jerry
1 year ago

I was skeptical about using doxo…what kind of name is this; but I'm very pleased how fast and easy it is for me..I'm in my 80's so that says a lot! Thank you !

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Meredith
1 year ago

Very easy to use! Not much else I can say. Not confusing like Smart-Hub. I use Dodo every time I pay my bill!!

Is Doxo.com legit or scam? Can I trust Doxo.com?

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