2 months ago
I ordered something from Drapers and paid for it in full. I was charged an extra $1.97 in November and thought it was for postage. I am now being charged $14.97 per month! What for? Refund my money you crooks! STAY AWAY FROM THESE PEOPLE. THEY RIP YOU OFF!
7 months ago
Worst experience – A package I ordered July 10 is still not delivered. You sent it by Something called DHL. But I think it鈥檚 real Snail Delivery Still NOT Delivered – Although it鈥檚 sitting some place in Phoenix for 2 days!!
1 year ago
I purchased a summer jacket, when it arrived it was an extremely heavy fabric so had to return, i asked them to please not charge me for return postage due to the fact that they failed to describe the item as being a heavy cloth. they refused. I then wrote to corporate, still no help. I would not have ordered this item had it been described accurately. I am done. cannot do business with a company that will not admit to making an error and then not helping their customer. On a positive note I will say the quality of the clothing is very nice
1 year ago
Ordered 2 tees that were not very nice, at all. Would never have bought at a store for more than $5 and then I was charged for a subscription service at $14.95 per month. SCAMMERS! Still waiting to see if they refund my money after calling them. Stay away from this company!
1 year ago
I received a back order (from 11/18) which I had been told at the end of March would ship on April 21. Since it had taken sooo long to receive the item and I no longer wanted it, I was planning on telling D&D not to ship the item. Unfortunately it arrived shortly thereafter and when I called to explain why I thought D&D should pay the return postage, I was told very abruptly "no" Drapers and Damon's has a "no free return" policy. So I paid to have the item returned but at the same time had my info removed from their company – NO MORE DRAPERS AND DAMON'S for me! PS they really deserved a 0 in the star ratings!
2 years ago
This website has not fully applied discount codes for months and Drapers is aware. I have personally discussed it with them.
They state if you call in every time you place an order with a discount code, they will manually apply it. This is ridiculous customer service, I do hope every person using a discount code notes that it does not apply and stops using this website.
2 years ago
We received a catalog in the mail from this company and on the front page there is a circle that says 25% off your Entire order so I set an online order but when the totals showed there was only 1 item that had been discounted. I called their customer service. I let her know that the discount wasnt showing up for one of the items and she said clearance items may not be a part of the discount. I reiterated the advertised discount and she turned indignant and short. She finally asked what the price of the item was and I said $14.99. She said, thats too low for anything at Drapers. I was taken back but asked again regarding the advertised discount. She wasnt going to let me talk to anyone else and didnt know who would answer the phone if I called back! So. I cancelled the order and will let all my friends know that they need to make sure they check their totals before paying because Drapers & Damons have a fraudulent advertising scheme!!!