Dressespro

Read 46 Reviews of Dressespro to check if it is legit.

Website & Phone: NANJING WALLAND SCT&TECH CO.,LTD 210005 United States
+442081335489
 http://dressespro.com

Darin
2 years ago

I'm not your average male ballroom dancer I'm very thick set ex weight lift they got my top line great across the neck to show my stubby neck the only problem I had was the arm diameter which was part of my fault which they are fixing free of charge. for the job being done over the internet I recommend at least give them a look, there back up service has been great

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Bernadette
6 years ago

DressesPro has the most impressive collection of masqerade gowns around! And they are inexpensive for how unique they are. They also have a pleathora of prom dresses and formal occasion gowns to choose from. They have free shipping on all products with no minimums.

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Heidi
7 years ago

I bought a dress UK size 14 for a wedding and was so excited anxiously waiting for the delivery. Here comes the dress delivered within the time frame agreed but the excitement was wiped off my face as the dress didn't fit and I wasn't able to zip the dress! Tried ringing both UK & US numbers on the website thinking that will be quicker to discuss the problem, both went to voice mail. E-mailed to request for return and refund but it wasn't as straight forward as you will expect it to be. We had email exchange backward and forward for 2 weeks and was made to understand that I have to return the dress to CHINA and I have to be responsible for the cost of the postage plus can only decide if I deserve a full refund when they receive the dress and it is their fault! Alternatively I can amend the dress locally and I will be compensated with 15% refund! At this point, I reported this to PayPal (since I paid via PayPal) and was able to refund my full money. If your dress size is right, you are fine but if it is not, be ready for a battle. Thanks to PayPal I got my full money back.

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Ivy
7 years ago

I specifically made an account here so i can write this review. I ordered my dress on March 5th with the deadline of May 4th. I got an email shortly after i ordered saying i needed to convert my measurements to the UK size scale. I just saw this email earlier this week ( obviously my mistake ). But I soon emailed them back giving them the measurements. What makes me so upset about this website is the fact that for the this whole week i have tried countless of times to get a hold of them. I call both the US and UK number everyday with the same voicemail. I have emailed them over and over with again no reply. I have messaged them on their facebook page over and over again. They accepted my payment yet they hardly tried to get a hold of me when they needed me to give them the correct measurements. They are always offline on their online chat. But to my surprise they were finally online tonight.

I have been waiting 4 hours on the online chat for them -_-

I have no idea if my dress is being made or if it will get to me in time. I have never encountered such a poorly handled business. Never again will I ever shop here. You shouldn't either.

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Christie
7 years ago

The quality of these dresses are fantastic and I would highly recommend as well as this dress to anyone.My wedding is not for a while so I will get the girls to try them on and then take photos.In regards to the postage, it was great! I live in australia and got postage sooner than they stated. Thank you, I am very happy!!!!!!!

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Quinton
8 years ago

This is the first time I have purchased a dress online. I used to buy dresses in dress boutiques for fear of the fitting issues. It turns to be a rewarding try. I bought a prom dress for my daughter 2 weeks ago. Without paying for expedited shipping. I am very happy with the shipping time just a week. My daughter need it badly so I ordered a ready made dress on this site. The dress is gorgeous and is very nicely made. Very pleasing shopping experience!

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Kylie
8 years ago

"i am disgusted with the customer service of this awful company. i ordered a dress for my birthday masquerade ball, i wasnt given much notice of the event so i have 3weeks to find a dress, fit in it and like it, so i found one on this site. NO WHERE on the site did it say that there was a back delay due to 'spring festival' EVEN after adding to cart and finalizing purchase there was still just the option of 'standard delivery' which in the smaller print was suggested 14days. after TAKING my money from my bank account, they then email me to say " due to spring delivery you will receive your order around the 15th march is that okay? if not why not keep it for your next event and we will give you 10% off "…..
what do you mean IS THAT OKAY? course it isnt as when i ordered it i typed in the date of my function, its 4 weeks before that date!

i have now sent 5 EMAILS requesting a FULL AND IMMEDIATE refund of my 拢186.15 and been ignored on EVERY occasion, ive rang the UK office multiple times and it is an answerphone only service, my 8 voice mails have been IGNORED.

i am a single mother with little money as it is, this dress was my birthday present and i now fear that its lost in translation. avoid this site at all costs, unless of course you like to throw money away.

DISGUSTING"

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Shanika
8 years ago

I ordered this dress in red for my ball dress and was so amazed when it arrived. the quality of the dress is incredible and it is identical to the picture,it is a very flattering style, the color is beautiful, and everyone I have shown it to is surprised that it was ordered online. I have friends that are going to order of here now, and i will definitely let others now about this wonderful site.

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Freddy
8 years ago

I ordered five bridesmaid dresses & agree i could return within 3 days if they were no good. The dresses were awfuk very badly made. I agreed with the company to return for a full refund,despite the agreed refund i returned the dresses & was contacted by DHL who said the dresses were in China's customs & the company is refusing to release the documentation to have the dresses returned. Despite numerous eamils to the company, they are ignoring me & refusing to release the dresses. I have now no bridesmaid dresses or refund of 拢450.00, so i have lost it all! do not order from this comany, i have no idea how they are allowed to trade like this in the uk.

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Sean
8 years ago

"Rule #, I should always listen to my gut feelings and trust my instincts (which I did not do in this case).
I read several reviews about dressespro, some good, some bad.
Now here's my story! I ordered two dresses for my brother's wedding, a short cocktail dress for the rehearsal dinner and an evening gown. Both were custom made. I am very tall (6'2) and it is very hard for me to find dresses that are long enough or fit in proportion. If a dress has a real waistline, usually it is on my ribcage – I am simply tall.

I gave them exact measurements, more than one usually would (e.g. distance collarbones to top of my "boobs"/distance to the bottom; measured from the side armpit to waist).

The dresses arrived on time about two weeks prior to the wedding which would be enough time to do minimal alterations. I tried on the short dress first and it fit like a glove. I was happy. Then I put on the evening gown and my bubble burst.

The evening dress (a one-shouldered, sweetheart neckline, then empire like) appears to be way easier in construction than the fitted short dress, however it is completely messed up.

But first things first… I put on the dress and it's long enough – wow, they got one thing right.

I then walked to the mirror. First thing I noticed (the dress shows a lot of my back) that the part of the one-shoulder strap sticks out, there is an excess of fabric of 2.5 inches and won't lay smooth on my shoulder blade as it should. You could also call it a big bump.
The dress is low cut. But the execution is so poorly that inside flips out and shows my butt crack. So that's what I noticed first. I took pictures of my back with my phone, which was hard to do but at least it displayed the problem at the shoulder and bottom.

Let's remember, the other dress fits perfectly. Two orders that arrived at the same time – one fits, the other one is a disaster. So I wrote a complaint and the answer is so ridiculous, I almost have to laugh about it:

"Hello,
Glad to receive your e-mail,
Thanks for your picture to show the problems and sorry to hear that you do not satisfied with the dress,
We make the dress in the exact size you give us, and before we send the dress to you, our quality department have recheck the dress for several times, if the size is wrong, we couldn't send it to you,

But the dress is still not fit you well, we also feel very strange with this, so sorry for this, till now we do not know whether it is our fault or not ,but we are willing to fix the problem for you . how about to find a local tailor to fix the problems? , it is easy for them, then after alteration, the dress will fit you better. we will also give you 10% discount for the compensate,
How do you think about this?
Wait for your reply,
Best wishes."

So somebody please answer this for me… My measurements were exact, which the short dress shows. So obviously, it isn't my fault. They say, they don't know if it was their fault or not. Then whose fault is it? The Holy Ghost's? Santa's? I mean ARE YOU KIDDING ME?!

And BTW, 10 % discount would be round about 13 Euros (that's about 16,50 $). So maybe in China it is possible to get stuff altered for 16 $. In Germany I can barely get my pants hemmed for 13. This is ridiculous.

So at first I never realized that there is an issue with the dress at the front, something that can't exactly be altered easiely or if at all. So my neighbor was kind enough to take pictures of me and after they replied to me for the first time I already announced I would send more pictures.

So while I was upset about the back I never looked closely at the front. So yesterday I had also to realize that the cussion on the side of the shoulder strap is higher than the other and it looks like my boob on the side of the strap is higher than the other one. it isn't a real sweetheart neckline and probably THAT problem wouldnt have occured if they wouldnt have placed ruching over that side and stuck to the real design where no extra fabric runs over the boob.

Yesterday I sent them an e-mail with all these pictures and I told them that this is NOT a question about size or measurements. This is a question of poor execution and 10% won't get me anywhere. I want to return the dress (oh yeah, the website says you can't).

Now I wonder how they can argue that it is a size or measurement problem from my side, IF as you can see, the other dress fits perfectly. I still haven't heard back from them.

My brother is getting married next week. What am I gonna wear? NO clue. I am a student, i don't have money flying around.

I want my money back. But that probably isn't going to happen.

So this company is hit and miss. As you can see with my order. One good, one horrible.

I would not recommend this company to anyone. "

***UPDATE: The moment they saw a bad review online, they got back at me (they want to make it disappear). They told me to go to a seamstress and get the dress fixed (the front is so messed up, not possible). They'd reimburse me.

Despite the fact that some parts can't be fixed and others may take A LOT of work, I will not spend any more money and hope I will get it back.

And the wedding is next week, I need a different dress.

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Tori
8 years ago

Rule #, I should always listen to my gut feelings and trust my instincts (which I did not do in this case).
I read several reviews about dressespro, some good, some bad.
Now here's my story! I ordered two dresses for my brother's wedding, a short cocktail dress for the rehearsal dinner and an evening gown. Both were custom made. I am very tall (6'2) and it is very hard for me to find dresses that are long enough or fit in proportion. If a dress has a real waistline, usually it is on my ribcage – I am simply tall.

I gave them exact measurements, more than one usually would (e.g. distance collarbones to top of my "boobs"/distance to the bottom; measured from the side armpit to waist).

The dresses arrived on time about two weeks prior to the wedding which would be enough time to do minimal alterations. I tried on the short dress first and it fit like a glove. I was happy. Then I put on the evening dress and my bubble burst.

The evening dress (a one-shouldered, sweetheart neckline, then empire like) appears to be way easier in construction than the fitted short dress, however it is completely messed up.

But first things first… I put on the dress and it's long enough – wow, they got one thing right.

I then walked to the mirror. First thing I noticed (the dress shows a lot of my back) that the part of the one-shoulder strap sticks out, there is an excess of fabric of 2.5 inches. The dress is low cut. But the execution is so poorly that inside flips out and shows my butt crack. So that's what I noticed first. I took pictures of my back with my phone, which was hard to do but at least it displayed the problem at the shoulder and bottom.

Let's remember, the other dress fits perfectly. Two orders that arrived at the same time – one fits, the other one is a disaster. So I wrote a complaint and the answer is so ridiculous, I almost have to laugh about it:

"Hello,
Glad to receive your e-mail,
Thanks for your picture to show the problems and sorry to hear that you do not satisfied with the dress,
We make the dress in the exact size you give us, and before we send the dress to you, our quality department have recheck the dress for several times, if the size is wrong, we couldn't send it to you,

But the dress is still not fit you well, we also feel very strange with this, so sorry for this, till now we do not know whether it is our fault or not ,but we are willing to fix the problem for you . how about to find a local tailor to fix the problems? , it is easy for them, then after alteration, the dress will fit you better. we will also give you 10% discount for the compensate,
How do you think about this锛?
Wait for your reply,
Best wishes."

So somebody please answer this for me… My measurements were exact, which the short dress shows. So obviously, it isn't my fault. They say, they don't know if it was their fault or not. Then whose fault is it? The Holy Ghost's? Santa's? I mean ARE YOU KIDDING ME?!

And BTW, 10 % discount would be round about 13 Euros (that's about 16,50 $). So maybe in China it is possible to get stuff altered for 16 $. In Germany I can barely get my pants hemmed for 13. This is ridiculous.

So at first I never realized that there is an issue with the dress at the front, something that can't exactly be altered easiely or if at all. So my neighbor was kind enough to take pictures of me and after they replied to me for the first time I already announced I would send more pictures.

So while I was upset about the back I never looked closely at the front. So yesterday I had also to realize that the cussion on the side of the shoulder is higher than the other and it looks like my boob on the side of the strap is higher than the other one. it isn't a real sweetheart neckline and probably THAT problem wouldnt have occured if they wouldnt have placed rushing over that side – you can see it better if you compare the pic of the original dress.

Yesterday I sent them an e-mail with all these pictures and I told them that this is NOT a question about size or measurements. This is a question of poor execution and 10% won't get me anywhere. I want to return the dress (oh yeah, the website says you can't).

Now I wonder how they can argue that it is a size or measurement problem from my side, IF as you can see, the other dress fits perfectly. I still haven't heard back from them.

My brother is getting married next week. What am I gonna wear? NO clue. I am a student, i don't have money flying around.

I want my money back. But that probably isn't going to happen.

So this company is hit and miss. As you can see with my order. One good, one horrible.

I would not recommend this company to anyone.

,

Jamison
8 years ago

This is a great company!!! At first I choose one dress in stock, but they told me the dress was out of stock. They could make it for me, though it took a few more days, I like it very much and it fitted me! Their customer's service is patient!

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Kelly
8 years ago

Despite the delivery of my dress being delayed by several weeks, it arrived yesterday, the party is tonight, and looks absolutely amazing! It was slightly on the larger side on the hips but I did give a little extra on my measurements 'just in case' and I have a great seamstress that is taking it in for me as I write this review….She commented on how well the dress was made!!

Can't wait to wear my dress this evening. Although worried it would not be here in time, it is and I'm over the moon with it! It's just like the original

Thanks you Dressespro :O) I'll upload a picture when I get one!!

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Cole
8 years ago

We stumbled upon the Dressespro site and were amazed at the dresses we saw there. My daughter fell in love with one particular dress and we decided to order it.
I emailed a query regarding sizing and the reply was back within a couple of hours. We ordered and were able to track the dress as it made its way to us – it arrived within a few days When we opened the parcel we were absolutely delighted with the dress.
It was as beautiful in real life as it was in the photos. We are truly thrilled with our purchase and will be placing another order later.

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Cody
8 years ago

I ordered what I though would be a gorgeous unique dress for my brother's wedding in April 2012. I ordered dress online in January and was so excited when it arrived in February. I opened it to my horror it had MULTIPLE STAINS all over the dress and SWEAT STAINS under the armpits and had CLEARLY BEEN WORN – it was in disgusting condition!!! :O( In additon, it had an invoice which stated it cost 拢28 to make (I paid 拢112.10!!!). When I contacted them, they suggested I get it DRY CLEANED?!!! I also had to pay 拢15, which I wasn't refunded to send the dress back to China and then fight to get a refund back, which despite repeated instruction, they credited to a Paypal account, which I don't use!! Please DO NOT use this company, they are not reputable and the dress itself without stains was of v poor quality!

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Anastasia
9 years ago

A custom fitted dress I ordered from your website has recently arrived and everything about the dress is perfect expect takes 2 more days. But that's okay, I like this very much.

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Stefanie
9 years ago

I received my dress. Fitted well, and the color is gorgeous and my friends said the dress was very lovely.
Thanks for dressespro. I will buy from it again, and recommend it to my friends.

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Michelle
9 years ago

Absolutely horrendous quality, service and experience! My girlfiend and i bought 2 dresses in the summer, which turned up on the final deadline day (and im pretty sure that only happend because i reminded them the week before, although that may explain the panic rush & shoddy results!) both stuffed into a bag so tightly that had that been the day of the event (which as far as they were concerned it was!) there was no way they could have been worn as they were creased beyond any sate that could be cured by pressing at home!

Anyway that was the least of the issues as one dress was about 5 sizes too big (no exaggeration!!) and the other was bout 3 sizes too big, whcih given that we had provided 100% accurate measurements (carried by a professional seamstress) was frankly laughable! Whats even more laughable is that we had supplied the same measurements twice (i.e. seperately for each dress on the same order) so any muppet should be able to tell that both dresses were for the same person, so not only were the measurements totally ignored they didint even carry out the simple check of comaparing them with each other! That kind of incompetence really takes effort!! One of photos attached…i can laugh about it now so feel free to join me! In who's tiny mind is that even likely to be a UK size 10?!

The quality of both dresses was also diabolical; one of the dresses had been threaded quite badly in places as they had clearly used off cuts from other shoddy dresses and as far as the beading was concerned they would have been more symetrical if they has just covered the beads in glue and thrown them at the dress!!

I did get a full refund in the end but only after several emails and much shouting and arguing (and even that took about 9 attempts to get anyone on the UK number!) and that was despite their initial concession that the dresses were clearly too big in the photos that we provided! They actually had the audacity to suggest that one of the dresses was good enough (despite their previous admission they werent!) and they would only refund one of the dresses! Once i corrected their outrageous attitude they still managed to screw up the refund and sent it to an incorrect paypal account (dont even start me on those idiots!) rather than refundung it to the card that was used.

A joke from start to finish and i wouldnt recommend using them.

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Leanna
9 years ago

This is dress is using for my new year's eve. Because I think the dress is beautiful and affordable.
When I receive it, I can't believe my eyes, they are so gorgeous.
I will wear it and send some pictures to them.
Thank you dressespro.coom

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Chrystal
9 years ago

Dressespro's dress very beautiful, and I love your dresses so much.

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Gabriel
9 years ago

We LOVE the dress! It fits perfectly, the color is beautiful & I'm sure we will be ordering with them in the future. everything's perfect,including the prompt & early delivery 🙂

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Morgan
9 years ago

Ordered the dress for my daughter for her pony club prom in November 2011. Fantastic customer service, queried measurements which I had got wrong and kept me informed all the way from order to delivery. Only took 10 days to arrive, dress was absolutely gorgeous, fitted perfectly and she loved it.

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Jerry
9 years ago

I ordered a dress for an awards ceremony recently. The.service I received was fantastic, quick reply to emails, friendly service. The made to measure dress arrived even earlier than expected and was even nicer than on the web site. It fitted perfectly and everyone had commented on how nice it was. Will definitely be using this company again. Would recommend to anyone. 10 out of 10

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Alvin
9 years ago

This company provided an excellent service with a standard of garment to match! Delivery was fast, communication was immediate and the dress spoke for itself. High quality fabric and a price that is affordable. Would definitely recommend this company to anyone and will definity use them again.

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Gilberto
9 years ago

I purchased my daughters prom dress from Dressespro and saved at least $100.00. The dress arrived on time. I was very pleased with the packing and I felt confident that the dress had not been tried on. I would recommend Dressespro to everyone!!

Is Dressespro legit or scam? Can I trust Dressespro?

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