Dunkin Donuts

Read 38 Reviews of Dunkin Donuts to check if it is legit.

Website & Phone:
 http://dunkin-donuts.dk

Ralph
4 months ago

it's my favorite shop. I like coffee and donuts here. Thank you a lot for this delicious.

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Tamara
4 months ago

The Dunkin鈥?on Marlboro road sucks ass.. I鈥檝e gave them so many chances, and they still can鈥檛 get my food right and half the time the drinks suck. Last time I went there they didn鈥檛 even cook the egg all the way thru. Terrible place to go.

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Mollie
5 months ago

Their coffee is a little pricey but worth it for the flavor. Advertised as HOT but wasn't. (disappointed)

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Caitlin
5 months ago

i ordered 鈥渢he charli鈥?because my daughter is a fan of Charli D鈥檃melio and we found bugs in it we threw away the drink and we we鈥檙e going to the hospital after then. now my daughter is not a fan of charli anymore #TAKEDOWNTHECHARLI

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Rickey
5 months ago

I remember when they came out with Iced Coffee. Just with cream and it was great!! Now it seems the only place to get a delicious coffee is at the store on N. 19 across from The Shoppes at Pinellas. Very disappointed with the watered down version everyone else is selling. Corporate seems more interested in selling franchises than having an excellent product.

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Terrell
5 months ago

For the past month I experienced very poor customer service at store # 301852
Drive true wait time is more then 10-15 minutes each time. Couple of times microphone was not working. Other times you can not hear clerks at all and you are forced to order at the window, witch makes it even longer wait time. Few times you are forced to pay cash because card machine is not working. When you order they give you old and nasty drinks ( in my case ice green tea ) very very poor customer service.
The only reason I go back to it ( hoping this time is going to be OK ) is because it is the only DD in the area that has a drive true
This store is definitely giving DD a bad rep

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Jermaine
6 months ago

Employees wearing insulting obnoxious and offensive political masks. Two days later I complained about restrooms being closed. I was threatened with PHYSICAL VIOLENCE by employee Donald C.

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Ian
6 months ago

Sent: Wednesday, August 12, 2020 10:40 AM
To: '[email protected]
Subject: DISGUSTED, DISAPPOINTED AND DONE!!

Dear Customer Service Rep.,
I have been going to the Dunkin Donuts at 748 Boardman-Canfield RD. Boardman, Ohio for almost a year now. The staff is rude, they talk over you at the speaker and they are very disrespectful. I went through the drive through just like I do every morning ( 8:38 A.M. to be exact ) on the way to the office. ( just wondering how they would screw my order up today? ) The girl taking my order was very vulgar! I started to tell her what I wanted and before I can get to the second item she interrupts me. I finally get to tell her my full order and I asked her if she could read it back to me. So she did with an agitated tone and she got it wrong. So in my attempt to tell her I wanted 2 coffee cake muffins not a bacon and cheese croissant. I hear her say to someone 鈥淭his guy just Fu#@%&* yelled at me!鈥?I use to spend about $60 to $70 a week there, not anymore. I pulled out of line and went across the street to High Octane Coffee. And they were very polite and patient and they have Great coffee! I can say one thing, I wouldn鈥檛 want your job. I just finished reading about 50 complaints about various locations very similar to mine. I have ordered a maple long john only to find an apple fritter when I open the bag. Then they either squish a napkin into the icing or it鈥檚 face down stuck to the bottom of the bag. They鈥檝e left the caramel out of a caramel macchiato and even charged me for things that are not in the bag. Then there鈥檚 the day they dumped 10 munchkins in a bag, I believe they are supposed to be in a box?! I鈥檓 sure this email is a waste of my time. Though I do have the satisfaction of taking the around $3,000.00 a year I spent there and giving it to a company that actually value鈥檚 my business. And of course I will give you a review. And by the way 鈥淎merica does not run on dunkin鈥?, it runs on small businesses that value their customers! Oh yes, before I forget to tell you. I think the rude and vulgar girl is the Assistant Manager! WOW!! Talk about Lead by example!

Richard L. Heitman
operations kingpin
Design Mojo
330.409.7939
7087 West Blvd Suite #5,
Boardman, OH 44512

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Marina
6 months ago

I am so over Dunkin鈥?Donuts … I will go at 8 am and they give me stale tea every morning… never fresh I have tried different locations and still the same stale tea…. they no longer will get my money ….. sad that u love something but then this happens!!!

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Nathanael
7 months ago

I ordered a strawberry dragonfruit refresher and when I received it I didn鈥檛 even know it was my drink. It looked completely different from the picture and when I tasted it I was shocked. It tasted completely watered down and i disliked it very much.

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Cortney
9 months ago

These dry doughnuts taste bad. It reminds me of Popeyes's biscuits. You need a good beverage to wash the bad after taste out.

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Brice
10 months ago

The Dunkin鈥?Donuts ion beachum Street In Chelsea mass right next to the Chelsea produce market is an absolutely disgusting store I was in there a day ago and employee right his nose with the plastic above and still with the plastic valve on was preparing food after wiping his nose absolutely disgusting further walking into the store there are absolutely no hand sanitizing stations whatsoever that one I top that there are no public restrooms in that store the place is gross

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Hollie
11 months ago

Dunkin Donuts WORST CUSTOMER service!
Employees don鈥檛 know their promotions or sales
Make horrible looking bad tasting products
Cheat you by pouring less amount by half of cup!
Spit in food and totally incompetent!
Overcharged first two sandwiches supposed to be 2 for $5

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Ramiro
11 months ago

I don鈥檛 drink coffee so I鈥檇 like to clarify that right away. I went to my closest location 3 times to order breakfast sandwiches. All 3 times I was dissatisfied. The bread is hard and has no flavor. The sausage which shows high fat and sodium tastes like nothing or maybe it tastes like vegan. I honestly don鈥檛 know. The worst of all is the hash browns . They taste like bargain bin frozen Hash browns that were taken out of the oven 30 minutes too soon. No crunch, nothing crispy just warm, wet, uncooked potato. Seriously I tried 3 times. I thought they were busy or off their game. Nope that鈥檚 their normal. It鈥檚 gross and I鈥檒l never be back. I gave them 2-stars only because I know it鈥檚 a coffee and doughnut shop. However their food is offensive to tastebuds.

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Linda
11 months ago

Great Service!!

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Kellie
11 months ago

I enrolled in Dunkin' Donuts Perks program a years ago and used the website to add funds to my card. A few months ago I tried to add funds and the system stated I needed to provide a cell number to be sent a code to verify my identity. I use The two step verification process with other companies, but I have always been provided with options, email address or a phone call to receive a code. NOT with Dunkin' Donuts, it's cell number only! Not everyone has or can afford a cell phone. If I did use a cell phone, there could be a charge for the text message! That would mean I would have to pay to get a code to add money to the card using their website.They are trying to force me to buy a cell phone or use someone's else's, that is terrible customer service! The policy should be changed, no wait, I'll change. There are other places to buy coffee and with the money I save, I can buy a cell phone!

-Former DD Perks Member(I can't even log on to cancel)!

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Sterling
11 months ago

Hot sign should always be on smh

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Kacie
1 year ago

It's a the 4th time I get a old warm cup of decaf coffee…at ,8 am.
How hard can it be to make a fresh pot of decaf coffee in the morning..no more DD for me.

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Jimmy
1 year ago

I'd like to give no stars the dunkin in Fairburn has a manager named Kelly. He treats his employees like crap and refuses to let them off work for certified appointments he refuses to give pto that is owed and withheld the work permit so my son couldn't get another job quickly. He threatens to fire people for no reason. Worse manger ever. My son cut his hand and wasn't allowed to use workman comp because there had been too many other comp accidents.

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Cole
1 year ago

Extremely annoyed and mad because the Dunkin鈥?Donuts in Akron on the corner of Massillon road and Waterloo road connected to the circle k don鈥檛 do all the things they're suppose to with the drinks.. example : Carmel drizzle on the whipped cream (even after asked) they鈥檙e ALWAYS out of the holiday flavors.. even after asking & paying for whipped cream I didn鈥檛 get it then they got an attitude with me for asking about it. There鈥檚 more but I鈥檒l leave it at this. This is not the first time this has happened to me either, so I gave them a chance. HORRIBLE I will never go back.

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Terrance
1 year ago

Dd on st 37 east horrible never had such horrible people. I went to drive threw the girl was so rude, I repeated my order she didn't hear me when I repeated my order she gave me nasty remarks I had someone one my car phone who heard her couldn't believe what she how she was talking to me you need to check out this store. They need help there losing a lot of respect for dd
This is not the first time I'm writing to you about this store. Please do something

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Kristopher
1 year ago

Customers consistently get harassed immediately upon entering the premise for not purchasing while you need to use the restroom or WiFi. This is bad business policy. I went to Dunkin at Snell Road in south San Jose. I鈥檓 afraid and ashame to go there now.

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Shante
1 year ago

Great place, delicious donuts!

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Sheri
1 year ago

I am quite selective when choosing eateries. The locations that I visit are reasonable. The staff is friendly and responsive to my request. My only consistent concern is the management's lack of attention to the tables being dirty after other patrons leave. I shouldn't have to freshen up the spot I choose to sit at and don't feel I should have to request a clean-up especially when it's not busy.

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Reginald
2 years ago

I like to think I am a loyal customer of DD, but recently the service at the DD branch in Windham Maine ( 302) has been deplorable. Orders are not right.
When you contact the HQ they will have a manager reach out to you and of course they don't. I work hard for my money. I ask specifically for Iced Tea with one sweet and low, and then get sugar. When you are diabetic, this is
now a waste of my money, because I can't have sugar. The staff at the window are rude. Pushing your drinks and food at you. I realize it is " fast food" but come on, some common courtesy goes a long way.

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