All in all I'm up 20% in 3 months. not bad..
Their service is generally goodbut I'm not happy with the way it works on my mobile device, I need to open a regular computer for the best use. I hope they fix this soon
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I have been using the service for 16months, during which time I have followed 4 traders. The trade duplicate part of the service works well, but the traders are not reliable or consistent. All 4 traders have blown their accounts during this time. None of them set stop losses (the easiest way to protect your balance), instead opting to hedge trades when the market moves against them in the hope it comes back. This to me is gambling, I learnt the hard way, be warned.
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Customer service is useless. They do not care to talk or explain what their future strategy is going to be.
Avoid this. Peace of mind is better.
Feel free to message me for more info. I hope trustpilot does not delete this review as i have noticed they do often.
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The problem is some of the providers are very very inconsistent. Even the 鈥渟afe鈥?ones are pretty poor.
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Just too bad they don't have an app it would make things easier for me…
These guys are screening the traders that apply to become strategy provdires and show only the best, so the chances of following a bad trader are reduced.
All in all I'm using their services for about 3 months now and am up 25% on my account, Well done!
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they show the perfect stats than trading starts
0,5 lots on a 3000 accounts
in one week 40% lost
avoid like plegue
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They are not responding to any emails. They are a total scam and fraud.
Duplitrade has arranged to refund the full amount of loss due to the software glitch. My opinion about them was wrong….
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I was told by my account manager Johnny that my account would be credited with the loss by last Wednesday 19th June. When this hadn't happened I emailed Johnny again. He replied washing his hands of the problem and said I would need to contact their support.
I have emailed them and copied Johnny three times but still no response.
The lack of customer service and communication re this problem is as concerning as the problem itself.
I am part of an investment forum where many others are in a similar situation to myself
02-Jul-19
Still no refund to my account for the losses and no communication about the plan for resolving this issue. It' over 2 weeks now since it happened
26-Jun-19
I see Duplitrade have reported my review as fake. I can provide account statements and email communication to verify my review if necessary