DuracellDirect

Read 68 Reviews of DuracellDirect to check if it is legit.

Website & Phone:
 http://duracelldirect.nl

Wayne
2 months ago

Good site
However paiment via Ideal on the site did not work
after selecting Ideal i cannot go further
Therefore i selected Paypal instead

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Gilbert
2 months ago

Ordering Product was easy and payment too. However I couldn't find the type of USB connector is used on the charger in the product description.

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Dante
2 months ago

The order was placed smoothly. now I have to wait and see how the delivery will go.

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Emilie
2 months ago

easy find, easy orderproces,

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Susana
2 months ago

The checkout experience is a little weird in that you are lead to believe that you should klick on an icon: paypal, ideal, mastercard ect. but you should first check/confirm your order otherwise you are relinked to a site which explains the payment methods. This is a bit counterintuitive.

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Chase
3 months ago

it was very easy

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Renee
4 months ago

Very user friendly and clear process.

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Nora
4 months ago

Worst experience ever.

They send you a broken product (battery), then when you ask for a new battery they instead ignore that question and only offer you money back. According to Consumer Rights Act UK they should provide you with the option of getting the product replaced.

Shipping costs are not refunded by DuracellDirect even though they sent a broken product. Shipping cost should also be refunded according to Consumer Rights Act.

Then it takes more than 3 weeks to finally get your refund. But only after sending 5 e-mails. They then state that they received the returned battery and that it has to be shipped back to the UK before you get your money!
So another week passes and when that week is passed you again have to remind them that you did not get your refund.

Only after e-mailing about legal consequences you finally receive the credit but still without the return for shipping costs (although they did promise to also refund this).

STAY AWAY FROM THIS COMPANY AS FAR AS POSSIBLE!!

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Gina
5 months ago

Just ordered, worked fluent.
If all is ok, and I can edit, I will increase the ratio to max nr. of stars.

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Jaime
5 months ago

Sound brand ( Duracell), effective website, easy ordering and fast delivery

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Harry
6 months ago

Ordering was clear and fast. I hope the delivery will also be ok.

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Yvette
6 months ago

the site is working perfect hopefully is the delivery also ok

thanks

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Geoffrey
8 months ago

easy ordering

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Silvia
8 months ago

Good site and good prices

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Stefanie
8 months ago

I just ordered so I don't know how everything works out. Until now okay..

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Caroline
9 months ago

good service. I had mailcontact with Audrey of consumersservice and my problem has been solved correctly.

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Rickey
9 months ago

ordering was great, but can not yet tell how fast delivery will be and whether the product quality is good since i have not yet received the goods

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Juan
9 months ago

Reliable service… every time

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Maricela
10 months ago

Representative was polite, knowledgeable and understanding.
Now waiting for the delivery before other ratings.

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Octavia
10 months ago

Fast clear website and easy ordering and payment

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Josiah
11 months ago

Easy Fast and Cheap ?

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Perry
11 months ago

Problems with charger are solved in very quick and helpful way. Solution exceed my expectations.

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Marquis
11 months ago

Bought Duracell AA batteries in the local shop, which didn't function right. Became a generous voucher of Duracell to buy new one's. Very happy with it!

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Mario
11 months ago

It was easy to make the order. Perfect site

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Collin
1 year ago

Website is good and clear lets see how fast delivery goes.

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