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鈥?I am sorry to hear your order was subject to random customs inspection and was consequently charged for customs duty.
Unfortunately, it is a general rule that all items imported into non-European Union countries can be subject to inspection, resulting in VAT charge and possibly other fees in accordance with your nation's tax regulations. This to the responsibility of the receiver of the goods. Since these costs are imposed by your country and not by DustDeal.se they do not fall under our "free shipping" offer (please see our General Terms, point 7.3). It is also clearly mentioned on our shipping page that the price excludes any potential import costs at customs Therefore, DustDeal.se unfortunately cannot take responsibility for these costs and we cannot honor your request for compensation of these costs. 鈥?