ordering went quite well! they did not deliver as they promised but at last they did! however after 10 min with the new "Modena digital folio" I realized that it was not so digital as promised! it was a very expensive regular note book! so I contacted them and returned it. that was 1 month ago and still I have not got my money back yet! I have called them several times, long queues and same answer we will do it as soon as possible! once you try to get in touch with a responsible person, "they are in meeting"
how can such a compony exist! they are not cheap and do not deliver any of their promises! My best advice regarding this company is save your time and buy your stuff from other shops that are serious!
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Lying and giving false information. Been waiting over a month for my products and they STILL don't know when I can expect them. Will cancel the order today and never do business with Dustin again.
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I order a product with a promotion Specifically a Wacom cintiq 16. It was shown as ready to be shipped when I ordered it, next day I received a message saying that it was not in stock and was expected a couple of days later. Next day I get an other with a later delivery day. Finally it came to stock but thew additional product that came with the promotion wasn't in stock and it seems that it will not be ion stock for a week or so.
For me, I consider a false publicity or even fraud to put a sign saying that is ready to deliver when is not. Because if I knew that I will be waiting for this long I would have preferred to but it in other store.
I also write to them to ask about it, and they respond after a couple of days. So add bad points in the costumer service to. They reply saying that could send separately the items so, but didn't happen and still waiting…
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Everything was quick and smooth.
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Iam gonna report this company !
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