Dutch Cargo Bike

Read 30 Reviews of Dutch Cargo Bike to check if it is legit.

Website & Phone: Unit #3 / 273-275 Wickham Rd Moorabbin 3189 Australia
0429260514
 http://dutchcargobike.com.au

Bethany
3 months ago

Grest customer service and fast delivery. Very happy.

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Rusty
3 months ago

We purchased a Nihola 4.0 from Dutch Cargo Bike last month. The customer service provided by Emmy and Jurgen is outstanding. They were extremely helpful, responding quickly to my initial enquiry and then taking the time, via phone and email, to talk me though the bike and answer my questions. The entire process was much quicker than I expected with the bike arriving, in Perth, in under 3 weeks from my first email.

There were a couple of small issues which were discovered upon delivery but again, Emmy and Jurgen were very responsive and a satisfactory solution was quickly found.

We are absolutely loving our new bike. It has made the school run something to look forward to rather than a chore! It also attracts a fair share of (positive!) attention from everyone who sees it. We are very happy with our purchase. Thank you Dutch Cargo Bike for a smooth and simple purchasing experience, and for our wonderful bike!

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Noah
4 months ago

Very friendly and heaps of information to make the right decision on which bike to go to.
Also very good at getting the bike out here, we are in Mount Isa and half the online stores won't ship anything bigger than a clock radio out here.
Highly recommended!

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Forrest
4 months ago

I've be after a Carla e-Trailer for some time and it was Dutch Cargo Bike that made it happen. Great service and willingness to go out of their way to solve issues. Well recommended.

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Nicolas
4 months ago

Sale support was great! Done all online, we were let to try out tern GSD bike all free for a week, we figured out it was not the best fit for us, we then ask to try tern HSD, they gave us a brand new one with the extra attachments we asked for; when we tested that and we were happy, we just transferred payment online and we were all set. Tern HSD is a good bike for 1 child passegner, easy to handle – great compact cargo bike!

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Marlene
4 months ago

Great customer service, quick email response time, and super fast delivery!

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Israel
5 months ago

Amazing! I Love my urban arrow and so do my kids!

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Chelsey
5 months ago

Emmy and Jurgen were so helpful and informative, aware of all the potential options that might suit my situation, and willing to ask questions of the bike manufacturers on some specs that they didn't have on hand. I'm so happy with my purchase and will no doubt bring us lots of years of family biking in future!

I will add that after there was an issue with the bike, they were extremely responsive, willing to find a solution, and went out of their way to deliver a replacement. Absolutely excellent customer service.

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Sonja
5 months ago

The customer service was very good, they contacted me and were very helpful sorting everything out for me. The only thing was they didn鈥檛 actually have the exact model I requested online, even though it was supposed to be in stock. Besides that, great service!

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Lyle
6 months ago

Top marks well earned. Helpful communication and excellent attention to customer satisfaction e.g. by using top quality packaging to deliver exactly what was described. Over the moon with my new folding Dahon Mariner!

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Madison
6 months ago

We bought the bakfiets.nl long cargo with Shimano steps and haven't looked back since! We live in the Northern Territory, so didn't get a chance to try it first but got given lots of support and advice to make sure we got the right model to suit our needs.

Great follow up support and advice as well, thanks!

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Stacey
7 months ago

We bought the Larry vs Harry Bullitt cargo bike to get about with our kids & do the shopping – this is a fantastic, fun riding bike!! Jurgen & Emmy know their products really well, & are able to help if you need advice. I highly recommend Dutch Cargo Bike!

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Carl
7 months ago

Excellent prompt service and delivery. Very informative and great knowledge of their products.
Highly recommended

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Shawn
7 months ago

Great bike. My wife loves it. The lights that come with it are a bit on the cheap side and break real easy when you fit the batteries supplied.
The bike it self is great and easy to ride. The hood is great too. Our son lives riding in the bike going to kindy. My wife get around a lot better and does the shopping with the bike too. The battery has a good life. Everything on the bike is easy to use and the manual easy to understand as well. Would recommend the Nihola Family bike. The supply where good to deal with too. Great people and very helpful.

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Bailey
7 months ago

I have purchased 3 different bikes from Dutch Cargo Bike over the past 8 years. I can't speak highly enough of their service and attention to detail. Excellent advice, communication and prices. They know their products very well and are clearly in it for the love of cycling and their customers.

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Ramiro
8 months ago

We considered buying a cargo bike for a long time, however we were a bit reluctant due to the cost.
We live in the Northern Territory – there is no cargo bike shop around so we got in touch with Dutchcargobike.
Emmy and Jurgen were extremely helpful over the phone and managed to put us in contact with one of their previous costumers in the NT who let us have a test ride on his cargo bike.
We immediately fell in love with the bike and ordered a Nihola trike to get around with our two girls. It has changed our life in such a positive way! Any trip is now so much fun, and we almost feel like local celebreties since so many people wave at us and give us a smile.
Our only regret is that we didn't buy a trike years ago, when we first started thinking about it!

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Bethany
8 months ago

Fantastic Product and Service. I purchased a brand new Urban Arrow after doing plenty of research online. Dutch Cargo Bikes gave me great advice and within 2 days I had the bike at my house and was riding with my kids. Great Team and Service!

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Scotty
9 months ago

Quality goods and excellent service, always!

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Rhiannon
9 months ago

After much online research into a family cargo bike for our three young children (5, 3 and 1), we still had no idea what we really wanted/needed. One phone call to Emmy gave us so much insight and we changed directions from a three-wheeler to two-wheeler pretty quickly. So glad we did. We got a Bakfiets.nl without electric assist (we live in a flat town) and couldn't be happier! Our kids fit great, and now we can talk to them as we ride along (we used to have a trailer behind the bike, but couldn't hear much with the wind). We use our dutch cargo bike almost every day, and my husband and I have to agree beforehand who gets to use it. It's definitely used more than our one family car. Family rides are a highlight of our days, we are making such wonderful memories and I can't believe how many people smile/laugh/want to talk to us simply because of our cool form of transport. They all think it's a great idea. We appreciate the high quality and feel it's very sturdy. I'm getting my exercise for the day (well and truly with 50kg in front of me!) and can tell stories to my kids as I go along. Can't recommend dutch cargo bikes highly enough. They know what they're talking about and made the whole experience so smooth. Thanks again so much, Emmy! We're spreading the word through Echuca for you!

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Allyson
9 months ago

Great shop – they have all the good cargo bike gear you need, and respond and ship items quickly!

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Lashonda
10 months ago

– Excellent range of high-quality cargo and electric bikes
– Test rode 4 bikes and bought 1, took the bikes out for as long as I wanted
– Discussions and advice from Jurgen showed him to be very professional and passionate, seeking to match a bicycle to my needs
– I ended up buying a bike that was not my first choice from all my online research, partly due to the discussion with Jurgen
– Once decision made, Jurgen got the bike prepped and putting on accessories, pumping up tires, walking through the owner's briefing
– I'm already talking to Jurgen about the next bicycle to get!

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Haley
11 months ago

To anyone looking for a cargobike, you have arrived! Dutch Cargo Bike is the best on the continent. Their product range and service is absolutely outstanding.

A very happy Urban Arrow user in Sydney

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Shelby
1 year ago

Great experience at Dutch Cargo Bike. Thank you Emmy and Jurgen!

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Kara
1 year ago

The Urban Arrow Family bike is our second purchase in five years from Emmy and Jurgen at Dutch Cargo Bikes.
Being solid European made bikes, our original bike will never wear out, but our cargo load has increased, so the move up to a Bosch mid drive powered Urban Arrow Family model is most welcome.
Purchasing quality products has meant no problems for us, and probably explains Emmy and Jurgens happy and relaxed attitude to their business and lifestyle.
The Urban Arrow Family cargo bike is the easiest and most fun way to transport our son around the district, his wheelchair only needed now inside the house.
Getting from A to B in a car, isn't much fun on congested roads, with finding a parking spot sometimes a nightmare. With the electric cargo bike we can get straight to the door of our destination with whatever level of assist we choose, enjoying our surroundings on the journey, smelling the flowers, watching the critters around us, and getting healthier as we go.
For us, riding a bike is a joy. The Dutch Cargo Bikes enable our son to share the joy.
We are most grateful to Emmy and Jurgen for their inspiration. The dutch cargo bikes are by far our favorite possessions.

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Owen
1 year ago

DutchCargo have gone above and beyond helping me gather info and advising on the best bike to apply for with funding. They have a true passion for helping people with disabilities access the joy and benefits of bike riding 🙂
Thank you Dutch Cargo

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