Website & Phone:
7 years ago
Ordered Steely Dan's Royal Scam (ironic,eh?) in SACD format. Even though the release was cancelled its still showing as in stock. After 6 mouths of trying to get a refund I finally did. It came directly from the site, but it took a while. Seems that the credit card i used got high jacked too. Once around the time i placed the order, and once when I was refunded. You can draw your own conclusions there.
8 years ago
I placed an order with this website on behalf of my son, the item he wanted was unavailable elsewhere. Got no notification on the status of my order and a few days later started digging around. I was dismayed to find that Simon Draper of this company has been ripping people off for years and is still in action. I gave him a ring and asked about my order and was told it was due in to him that day. I said how come when it showed it was in stock and it was now no good to me as I had needed the book as a birthday present that weekend. He said he was happy to refund my card but of course, he never did. I have waited the given amount of time and thankfully my bank are now refunding my account. Beware though, others haven't been so lucky and some of them have been conned out of much more money than me!!! There was a number to ring this man, but it has now been removed and I can't see any other way of contacting him – ORDER FROM THIS SITE AT YOUR PERIL!!!
9 years ago
Orderd 2 sacds from this company as the price was good, there was no facility to say the items were in stock, ordered them in early june and noticed they took the money straight away, 2 weeks passed no cds, phoned up and spoke to simon one was in stock and the other wasent, at this point i told him to cancel the one that wasent in stock which he said was fine, 2 more weeks pass still havent got the one he said was instock so after phoning again i asked for a refund, 2 more weeks pass no refund and not answering any phone calls or voice mails or emails, luckly i phoned my bank who returned my money, this company is a total nightmare please avoid i wish i had read the complaints on google first.