E-butler

Read 87 Reviews of E-butler to check if it is legit.

Website & Phone: Northeast 161st Street 2024 North Miami Beach,FL 33162 United States
 http://ebutlershop.com

Lance
9 months ago

Placed an order on 6th April and I鈥檓 still awaiting it 33 days later… it was supposed to be a gift. If the item hasn鈥檛 arrived soon Pandemic or no Pandemic I want a full refund!

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Maggie
10 months ago

I am disappointed with this company. I ordered the laptop tray and it is not fit for purpose. I've emailed a couple of times and no response. I want to return it for a full refund

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Ryan
2 years ago

This has been the worst experience. My glasses have not arrived. One delivery attempt and then we emailed to arrange new delivery and watched tracking as they went back to USA. We have sent numerous emails and no response from you. Please contact us in response to this complaint or we will cancel order, report to PayPal for refund and leave negatreviews on all your social media sites. Very very very unhappy experience.

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Aisha
2 years ago

Purchased in stock sunglasses 10 days ago,
My account was debited immediately and still can not be track this order
I am in the Midwest and its only coming from Miami
Questioned this and they still have not responded as to where
my order is,

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Hillary
2 years ago

Quick delivery from the states didn鈥檛 know I would have to pay import tax which put 25% on the price of the sunglasses

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Allen
2 years ago

Very satisfied with the overall service, if ever need another one wouldn鈥檛 hesitate to buy from this place.

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Gladys
2 years ago

I like it ??

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Luis
2 years ago

Great store !!!

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Freddy
2 years ago

Been a month and have not received anything. Phone number out of service prolly got scammed

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Rudy
2 years ago

Great price. Quick shipping. Love my tory burch sunglasses

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Micah
2 years ago

Customer service was just great! All questions were answered. I really needed the frame and I received it within a couple of days. Also, just as important, the item was as described! Will do business with them again and would recommend them to my family and friends.

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Dexter
2 years ago

Great prices and the products are authentic. Would recommend this website to friends and family. I will buy it again. Thank you.

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Andrea
2 years ago

I would recommend this company to everyone! I found a pair of beautiful Tag Heur glasses reasonably priced and shipped immediately and well packaged. Love them and will order more!

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Ralph
2 years ago

The actual product, the Oakley sunglasses, are great. The reason I shopped with e-Butler was due to the competitive price and 'free shipping'. However, I then received a delivery card through the mail to my home address in the UK stating that I owed 拢21.36 ($28.49) to Royal Mail for postage and handling before I could receive my parcel. Maybe I've been naive, but I thought free delivery was free! Anyone outside of the US, especially the UK, should be cautious before ordering.

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Erik
2 years ago

I have not received glasses yet. I emailed to ask how long shipping takes to the uk. No response! To me that is bad customer service.

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Faith
2 years ago

First interaction I made with the company was through the chat on website. They replied promptly. All the info I needed was given without delay. Agent code name Eliezer. Good job. I asked for a few images and provided my e-mail address. Lets see whether they get back to me. I will keep updating this review till the product is delivered. (That was on 7th June). However after few attempts, they sent all requested images. 19th June. Ordering today. Will record the full customer Journey step by step 🙂 Good service so far other than a slight delay to get back to me with images. (19th June)
Placed the order on 19th June. Confirmation mail with a proper invoice came without delay, No issue with credit card. secure and safe.

Good arrived even before the delivery dates promised. Goods were in excellent condition and I verified it to be authentic. Great seller! I would recommend.

Only issue is they are late to reply to emails. If anybody from e-butlershop is reading this, please get your email reply system in order. There are enough software around to track support services/emails. I am a COO of a company and do management consulting as well. So trust me, replying ontime and keeping your customers informed go a long way!

If you look at negative comments, almost all are related to communication

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Stacy
2 years ago

The sunglasses shipped by ebutler were not the sunglasses ordered. It took 3 emails, and two attempts by phone before I could get action. Although frustrating when eventually I spoke with a representative I am very pleased to state ebutler resolved the matter very satisfactorily. The ordered sunglasses were by now out of stock so they offered a financial compensation that was more than fair. For this reason, and despite some early frustration, I am giving them 4 stars.

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Shelby
2 years ago

Fast & professional!

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Felicia
2 years ago

Awesome overall service, but have to give three stars because they sent the wrong color on item.

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Rex
2 years ago

Very fast shipping!
Item as described and decently packaged
Great experience

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Karla
2 years ago

Fast delivery with free shipping to Canada, product is as expected. Just expect there will be some customs and brokerage charges. Mine came to $17 CAD.

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Carmen
2 years ago

Item did not ship. No email communication back to me. Still waiting on money back and a reply. Do not buy from them.
Update: Money was refunded to me through Paypal resolution team. Still no response to emails – I have sen multiple. There is no 'taking care of me' as stated in the response to the review. I will never recommend this business to anyone.

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Jamaal
2 years ago

Excellent customer service! I ordered a pair of glasses to London and got them no bother

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Maranda
2 years ago

Fast delivery and beautiful sunglasses. Only downside was I got a 拢15 customs charge added in order for me to obtain my sunglasses.

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Joanna
2 years ago

Good prices and very prompt delivery. As a UK purchaser I had to pay 拢17 of customs related charges were added before item could be delivered in U.K. which meant the total cost of the glasses was 拢60, still cheaper than Oakley U.K. prices so worth it. Because the last part of the delivery is handled by Royal Mail the charges included a default 拢8, poor value from them but not the fault of the seller. Overall the seller is very good- just be wary of U.K. import taxes and fees if spending a lot.

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