E-Juice Steals

Read 14 Reviews of E-Juice Steals to check if it is legit.

Website & Phone: Peters Canyon Rd 51 Irvine 92606 United States
 http://ejuicesteals.com

Kim
8 months ago

Beware, this company does not have many items in stock even though it will say in stock on their site. This has to be one of the worst companies to order from. I've ordered many times from them only because they have really good clearance prices. The problem is more then half the orders I've placed from them, at least one item has been out of stock. Before checkout they say "On some occasions, an item that you order may go out of stock. If you want a refund, or wait, or substitute". On occasion doesn't mean more than half your orders. It happens way too often. I always click on refund, but they don't listen. They will either substitute, give a refund, or store credit then ship before even contacting you. They really need to fix their site when orders are placed subtracting the quantity until out of stock. I talked to them about it a few times, and they kept saying they are aware of it, and trying to fix the problem. Eventually they had no excuse, didn't seem to care at all. It's very disappointing when you think you're going to receive your full order, but more than half the time you don't. I kept trying to give them the benefit of the doubt (yeah I guess I'm stupid), but I am done. I will never order from the site again.

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Princess
8 months ago

Fine if you dont mind waiting weeks then only getting a portion of your order because they took too long to fill it.

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Donte
8 months ago

I have ordered for a couple of years from E-Juice Steals and have only had 1 delay in shipping, when they were waiting for part of my order to be restocked. I contacted them and they sent the rest of my order immediately. Mike was super helpful and very apologetic. I always get my order quickly and it's always correct. Their prices are high on some things, but they have great clearance deals! I never worry about ordering from them.

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Richard
8 months ago

I placed two orders from this company, one on 6/4 and one on 6/7. I had done a little research and saw very mixed reviews, some people saying it was a great deal and some people saying their name said it all – they would steal your money. I live in a state where a flavor ban is going into effect and most websites have already stopped shipping to me. So I decided to take my chances.
It took about 4 days for the first order to process – which was the high end of the estimate they gave on their site. Tracking info said it departed CA and would arrive in 5 days. For the next 5 days the only update I got was "in transit". The second order processed in 3 days and arrived in my city (other side of the country) in only 2 days. Tracking info showed during sorting it was sent to the wrong post office in another zip code. I went to the post office and they couldn't give me much info except to say it should turn up in a couple days (this wasn't the fault of the company, it was a USPS error).
So on 6/12, 8 days from when I had placed my first order, the first order was reading "in transit, arriving late" with no actual location and the second order hadn't been updated in 3 days, lost somewhere in USPS. I started having serious doubts about whether either order would arrive. Was this whole thing a scam? I looked up scams involving fake tracking numbers, the negative reviews flashing across my mind.
The next morning I checked the tracking app not expecting to see a change. Both packages were out for delivery! They arrived several hours later. My first order was missing one bottle but they had substituted a similar flavor, size, and nicotine content (which they say they will do if your order is missing something that's a clearance item). My second order was missing one bottle out of a two pack but the price i got it for was so low that I wasn't upset. All bottles were sealed and intact.
I'm not discounting that some people may have had negative experiences but in the end I was very satisfied with my orders from this company. The prices were so low I worried it was too good to be true; luckily that wasn't the case! Considering there's a pandemic going on and I'm on the other side of the country, a little over a week for shipping and processing isn't bad. I would definitely order from this company again!

TLDR: Processing/shipping took a little over a week, the negative reviews made me nervous but I got both my orders with one substitution and missing one bottle that I got on extreme clearance. I'm satisfied with their service and would order from them again. Thank you ejuicesteals!

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Shelly
8 months ago

I really appreciate their customer service. They are super nice and will make things right if You鈥檙e not happy. It鈥檚 hard to find good service online but I am very pleased with their service. Ashley was one of the people who helped me with an issue I had and she responded to me quickly and made my day! Thank you Ashley! I highly recommend EjucieSteals

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Christin
8 months ago

I've never dealt with a more helpful, honest group of sales persons as I have with e juice steals. I read the negative reviews and wondered if we were dealing with the same company. The prices are good and low, and they have a great variety of good juices. Angela is the best!! If you have a problem with an order just call or email them and it will either be explained or corrected. They didn't have what I had ordered and they called me and offered me other options. I love this shop and will continue to order from them.
Sherrie

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Tony
9 months ago

This is my first review. I felt compelled to write it, after seeing this company only had 3 stars. I think they deserve better than that. I ordered two bottles of juice on May 13 & they were delivered May 19 (Granted, I live in the same state). That's pretty fast during this whole Covid-19 situation. Other companies are taking 15+ days. I highly recommend them, no problems at all. Oh also they had the cheapest prices for the juice I wanted. Will definitely use again.

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Ismael
9 months ago

I ordered the 1500 ml mystery Box. I Received the label in the mail the package was lost somehow l it took a month for them To send me a new package after I Contacted Them 20 times. It's supposed to contain various milligrams of nicotine and flavors I got 23 bottles 17 were 0 mg 4 where 3mg 2 where 6mg. I paid a $100 says it can contain various milligrams flavors Etc. It contains all they're super cheap stuff that they can't sell. I paid them more than what the stuff was worth and got Barely anything I can use. This is my 2nd Box the 1st one wasn't so bad this 1 was Absolute garbage.

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Laurel
9 months ago

I was really surprised of some of the bad reviews. Shipping is not fast that鈥檚 for sure , but I thought that was due to the Corona virus. My order came in about a week and everything was perfect. I even had one item that was out of stuck they emailed me right away. Their prices are the lowest I鈥檝e seen online ever. They might not ship out as fast as others but you if you鈥檙e not in a rush to receive your items I would recommend using This company. I got double the things I usually get from other places for the same amount . Try them when you鈥檙e not in a rush and you鈥檒l see the price difference.

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Noe
10 months ago

The worst! Do not buy from these guys. I've been waiting a month for my order. I had to email them to ask if they were going to ship, and a they did was create a shipping label. It's literally been sitting there. So yeah.the name is appropriate. They steal. Doubt I'll even get a refund.

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Justina
10 months ago

Love this company. fast shipping and even
Faster Customer service . I just wan to thank the guys over there for still working thru all of this crazy and thank you guys from my gift
DEFINITELY COME BACK !!! 鉂わ笍

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Holly
11 months ago

HORRIBLE CUSTOMER SERVICE!

I ordered several items almost 3 weeks ago and they FINALLY responded to my emails. The guy that was sending out emails and all didn鈥檛 read anything fully and just went with it. I asked for a number (one that works) and it was the same number that was listed on their site. Okay, so I called and I stated out what he did wrong and joe himself and the company itself could鈥檝e done better. Instead of professional responses, the guy went off on me stating 鈥渄o you even understand what鈥檚 going on?!鈥?(he was talking about the virus). but here鈥檚 my thing: I know, everyone knows about the virus. but they should鈥檝e posted on their website that there will be a long delay on all orders due to the coronavirus. I wasn鈥檛 even trying to be rude, I was just wanting my order. he was talking about sending out freebies and already sent out emails to most customers (I wasn鈥檛 one of them). apparently, this is one of the managers that works for ejuice steals. do you really want to order from a company in which the manager goes off on their customers and treat them with disrespect only? Keep that in mind. I encourage anyone and everyone not to order from this site, EVER.

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Fernando
11 months ago

I placed an order with ejuicesteals and received an email stating they had received my order/payment and I would receive a follow up email with shipping information. After 4 days I contacted them by email to find the status of my order. 24 hours no response. Contacted them again by email, no response. Attempted to call the customer service number and after ringing about 10 times I was asked to provide an authorization code. Of course I didn't have one. I've contacted my CC company to contest the charge. Hopefully they will inform all other CC companies not to do any future business with these scam artist.

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Sydney
1 year ago

I have ordered for here 4 times now and have always had a great experience. The prices on some of the EJUICE and some hardware are insanely low for authentic products. I will continue to order EJUICE from here and specifically some of the clearance ones as I can try new flavors and won't be out 10-30 bucks for something I don't like which is awesome. Thanks for not marking the prices way up like many others and keeping them affordable for people like me.

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