Website & Phone: ⚑
East Station Square Drive 4
Pittsburgh
15219
United States
⇗ http://elanfinancialservices.com
Allan
8 months ago
I applied for a personal secured credit card given going into a recession I did not want to have to worry about my credit line being "stepped down" and chose a secured card.
I was shocked when Elan wanted 3 months of bank statements for a secured card given the point of pledging a deposit is to eliminate the banks risk. They collected my $2000.00 deposit and than refused to open the account. It's been two months and to date my deposit has not been refunded.
Stay away from this bank their behavior is "predatory" and borders on being "criminal".
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Gabrielle
1 year ago
Elan Financial Services is a horrible credit card vendor with even worse customer support. Go to elanfinancialservices .com/credit-card "Contact Us" and notice "The contact form below is NOT intended for existing customers.." After disputing a charge you are locked out of providing additional information and you will receive a form letter (via USPS!) to fill out. Dispute managers make feeble attempts to contact you after leaving countless messages for them. What a disgrace. Run, run, run from ANY card serviced by these despicable hacks. I am embarrassed to have the Fidelity Visa Card. Avoid Elan Financial Services if you value your money.
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Valarie
2 years ago
If you have a choice between credit card companies, ALWAYS choose against Elan. They are incompetent and have created immense problems with improperly managed payments, credit holds for messed up and even fraudulent reasons. If you are stuck with them, sorry for you, but if you have a choice, avoid them like the plague and choose more customer-centric and competent credit card providers such as Chase Bank or Citigroup credit cards.
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Tyrone
10 years ago
They are the Master Card service for KEY BANK
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