Elk Store
Read 6 Reviews of Elk Store to check if it is legit.
Website & Phone:
⇗ http://elk-store.com
DO NOT BUY ANYTHING FROM THIS STORE!!!!
I purchased a backpack which is sold as this great scratch-free, waterproof leather and is far from the truth when it actually arrives. It came 2 days late without an email or heads up to state that this would be the case.
It is made very cheaply, straps do not stay in place and keep falling down as you wear them. Also when i first opened this item the rancid smell that came out of it was absolutely revolting.
I then contacted the company and was put through to a lady called Teresa, who offered a $6 refund and poor apology which within it clearly stated that the website was misleading and had mis-sold many items in this way. She then refused to compromise on a resolution when i stated that i would accept a $20 refund for all the trouble and inconvenience caused by this joke of a company.
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No returns information with bag.
鈥淕et return address from an (unobtainable!) website鈥?br />
Managed to contact someone who offered 拢5 refund – still no return address – declined
Then 拢10 offered – NO THANKYOU
Then:
鈥淒ear customer,
We are so sorry for that the goods you received can not meet your satisfaction. And if you want full refund, you need to return it back ( you pay the shipping fee). We will full refund you after we receive it. Please note don't ship to the address on the parcel, sorry for any inconvenience caused you.
Here is the returning Receiver麓s information:
309, Lvchuangyungu Building, Gaoxin North 6 Road, Nanshan District, Shenzhen, Guangdong, China 518000
Note:
1.please keep the item in original and never used.
2.Please write down the Sales order number on a small note.
3.The final amount of refund is confirmed by the check from warehouse. Please contact us after the returning item is delivered.
Please tell us the returning tracking number after you return the item and contact us asap after the returning item is delivered.
If you have any decision, please feel free to contact us, we are more than happy to serve.鈥?br />
FAR FROM SATISFACTORY – do not buy from ELK STORE,!!
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