EMD Strategies

They are terrible! They took over Aprima and it is now going to pot. They moved the RCM portion of the program to India where completely untrained personnel are doing the billing and coding. We jumped ship because of the amount of money we were losing.
They DO NOT understand billing and coding and I beg anyone NOT TO USE THEM for this!
I shudder to think what is going to happen to the EHR side of things in the coming months. We already dropped them for RCM, we may end up doing the same for EHR.

The top management seems not too interested in acquiring new clients. They seemed bored during the meetings I had with them. It seems they have all the work they can handle and aren't looking for new clients.

Two of the people working for me on behalf of this company seemed a bit confused. My guess would be that they weren't trained properly. I don't appreciate working with people I need to coach or spoon-feed.

We wanted to work with them to help us through some processes and contacted them about the same. Our emailed went unanswered and we have been making follow ups unsuccessfully.