Stephanie
1 year ago
I have flown with this airline on several occasions without complaint until now.
They have a cavalier attitude towards their own rules after taking your money as regards free seat choice as promised in the final 48 hrs before flying. THERE IS NONE contrary to what is written in your booking.
Having made several phone calls to my 2 fellow passengers to synchronise our seat booking venture just as the 48 hrs would begin we discovered that Emirates had already assigned us the least favourite seats at the rear of the plane without our consent.
My sister doesn't lime the back, doesn't like over the wing and had seversl web chats with eleanor, jane and wassim to sort it out.
Eleanor wanted to charge her to make a change which my sister refused as she had not chosen the seat.
Eleanor was persuaded to remove the three of us from seat s 81 A to c at the rear of the plane .
Due to my sister's needs, she ended up paying atotal 拢56 for her and her husband. It seems that i can still select my seat. However we have a connecting flight and at the time that my sister was complaining we still had choice.
However overnight , long before the 48 hr deadline. ,we three slaves to emirates whims are in seat row 79 rear of the plane dubai to mauritius next to the toilets. My sister will be pleased.NOT. Sarcasm
They have a cavalier attitude towards their own rules after taking your money as regards free seat choice as promised in the final 48 hrs before flying. THERE IS NONE contrary to what is written in your booking.
Having made several phone calls to my 2 fellow passengers to synchronise our seat booking venture just as the 48 hrs would begin we discovered that Emirates had already assigned us the least favourite seats at the rear of the plane without our consent.
My sister doesn't lime the back, doesn't like over the wing and had seversl web chats with eleanor, jane and wassim to sort it out.
Eleanor wanted to charge her to make a change which my sister refused as she had not chosen the seat.
Eleanor was persuaded to remove the three of us from seat s 81 A to c at the rear of the plane .
Due to my sister's needs, she ended up paying atotal 拢56 for her and her husband. It seems that i can still select my seat. However we have a connecting flight and at the time that my sister was complaining we still had choice.
However overnight , long before the 48 hr deadline. ,we three slaves to emirates whims are in seat row 79 rear of the plane dubai to mauritius next to the toilets. My sister will be pleased.NOT. Sarcasm