Enlan

Constance
1 year ago

Our residential company inherited a management agency (RMG) who sub-contracted Enlan. Whilst there is some question as to the level of oversight and governance provided by RMG, one thing is clear: very little gardening services were provided by Enlan. This was despite multiple complaints through the management agency, but also direct engagement with Enlan.

Following our recent forced takeover of our company directorship, we were able to terminate RMG鈥檚 contract. We also planned to terminate Enlan鈥檚 contract too, however they elected to stay with RMG and terminated their own contract. This is not surprising, as under RMG鈥檚 鈥榦versight鈥?they are able to get away with very little work for a high level of remuneration.

Our contract was around 拢167/month with Enlan. After around 18 months鈥?service provision, our communal areas were in a terrible state. Gardens were overgrown, many plants either untrimmed or dead, weeds were widespread, litter everywhere, planters broken or untenable for foliage, and absolutely no pruning or garden management had occurred.

The new directors actually met some Enlan contractors, who were unaware of which areas to maintain under contract. Despite a clear explanation, they spent around 3 hours on site and left without attending to anything substantial.

We have recently contracted a far superior company, who have spent around 20 hours rectifying Enlan鈥檚 lack of service provision. They have removed upwards of 18 bulk-bags of material to restore our gardens to health; these costs could have been avoided with appropriate regular management from Enlan.

Based on our experience, we could not recommend Enlan for gardening services. They are more expensive than the competition, and they are almost incomparably ineffective.