Entanet
Read 7 Reviews of Entanet to check if it is legit.
Website & Phone:
⇗ http://enta.net
We will now be looking to move all our remaining clients off their platform, that's around a 拢600 per month bill plus an order in progress for a leased line of another 拢450 – You're about to lose 拢12'000 per annum. Alas, I know my issue won;t get fixed and some other unlucky person will find this post when it's too late as I did.
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Stay clear at all costs.
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Data breaches on their old platform.
Utterly useless and un-userfriendly new platform.
Since the move we are no longer able to transfer calls between extensions.
They don't allow us to call countries like France, Cape Verde and Vietnam.
Tech support that takes over 15 minutes to answer a call.
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EntaNet is a total mess. Used to be good but now they are very bad. Do not use under any circumstance.
They have been hacked on their VoIP and hosting sides but never told anyone and even now their technical support denies it when asked directly. They were running very old versions of WordPress and PHP and so an attack on their hosting was inevitable.
They planned to close down their platforms and never told me us until just a few weeks before the shutdown. They said they had cleared out their mailing database for GDPR and it was a mistake they had deleted us even though they were billing us each month. Just shows the poor quality of their management. Their new platform does not work with industry standard equipment and they have no idea why. Their technical support can not be contacted and most of them are clueless on VoIP. Their Development Team are in hiding. They had not tested their new platform before making it live. What a shambles.
They have no idea about porting numbers to a new provider which is no wonder as have poor records of what numbers they are responsible for. They are so slow responding to porting requests I wonder if there is actually anyone there.
Our company has been a customer of EntaNet for 22 years but I can not move to a reliable trustworthy supplier soon enough. It has now wasted so much of our time trying work with this failing operation.
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There were no follow up emails or phone calls. Then suddenly, the server is turned off. You simply can't get any less professional if you tried. Apart from the fact that their support team is a joke and can never help you anyway.
We have had to spend a lot of our time moving our clients over to a different system and apologising for Enta being such a horrendous company.
On the positive, we have now moved away and don't have to deal with these complete muppets any more.
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I would certainly recommend EntaNet to any business or enterprise looking to build a partner relationship with a reliable networking and communications service provider.
Is Entanet legit or scam? Can I trust Entanet?
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