EShipper

I am just blown away by the amazing support of Mikaeel Dewji at eShipper. I was feeling a bit overwhelmed about setting up shipping for the first time with my Shopify store, but Mikaeel walked me through the entire thing. It was truly amazing customer support. I felt cared for and I felt as though they want me to succeed in my business. So many pleasant surprises along the way, with the amazing integration with Shopify and also some free packaging materials to help me get started! Amazing experience! Thank you!

Quick reply, thank you

Excellent organization

I was thrilled to have been referred to eShipper as an alternate courier service for my growing business. I was fortunate to be paired with Business Development Manager, Sabira Kassam. She is thorough, patient, quick to accommodate my needs for support and more importantly she is kind.

I feel as a business owner, that it is imperative and more than ever now, to provide quality customer service with an additional personal care component. This due diligence forges relationships with clients and gains trust. Sabira exudes these qualities, I recommend eShipper and Sabira for all of your future shipping needs.

With gratitude, Tabitha, TABITHA + CO INC.

Keep it Up!
Amazing Customer Service.

I would give it 6 stars… why ?
Michelle, my account rep made herself available to set me up to what was the best for my business.

She made sure my business would get the best shipping rate.

There are many shipping platforms available online. Eshipper is a flexible and comprehensive platform.

Happy to deal with you

Michelle R was my representative and made my experience very easy. She was always very professional, and despite my many questions, she always was patient and timely with her very clear, concise responses. I was always able to reach her. Thanks so much Michelle!!!

Michelle is a great rep! we were able to get descent rates from eshipper

I like the opportunity to be able to easily ship items.
I have no past experience shipping, so I am spending a lot of time to get my shipments out the door. The webpage could be improved, but I am only learning to use it. I think it will work fine when I become familiar with it.

Thank-you Michelle for your help!

Thanks to Eshipper I have been able to grow my business drastically! I found the most affordable shipping rates to ship my Godessbeautybar products with Eshipper. The whole process was very simple thanks to Mikaeel! Mikaeel was always able to answer any questions I had very quickly. A huge thanks to Eshipper for helping my business grow!

We have been using eShipper for a while now. I appreciate Ms ZAHERA SONDARJEE for helping us from setting up the account and showing us how to use the eshipper shipping tool correctly. She is one of the main reasons we like to continue using eShipper.

In addition, eShipper showing multiple shipping rates for you to find the money-saving options. Package pick up option also available through the platform.

There's more for you to try it out.

I would recommend anybody give it a try.

Honest review from a Shopify Merchant.

I was very hesitant to work with a 3PL in general. We were just launching our brand and didn't know our volumes or if we could even afford warehousing / a 3PL service. We also had very specific needs – as we ship food.

eShipper was great in tailoring THEIR business solutions to OUR needs. They invested in freezer storage, FOR US. They lowered their pricing tier, FOR US (since they saw the potential). They set up an account manager to fully understand OUR BUSINESS.

Some highlights of my experiences:

1. Gagan, our Account Manager is THE BEST. She is always in constant communication & brings forward practical solutions that are passed on to our customers, generating more positive experiences. She sets up all of our supplier pickups and ensures that our needs are communicated to the warehouse team.
2. Mikaeel, the warehouse manager, was GREAT during the onboarding process. He took the time to understand our products, what a defect looks like, and ensures the team is picking/packing per our direction. I can only say great things about him. Our communication dropped off slightly, but it isn't needed as frequently anymore due to their team understanding the process.
3. The warehouse team — although I don't know their names, every 3-4 weeks when we come visit, they smile at us and are extremely professional. They pick and pack CORRECTLY and in a TIMELY manner. I believe we've shipped out over 7,000 orders and have only had 1 or 2 instances with errors. I won't dock them points for that… human error happens! Plus, I'd say that 6,998/7,000 orders being correct is a win. They also perform inbound inspections accurately and in a timely manner. We have a lot of inventory, so the fact that they do this so accurately/quickly impresses me every time.
4. They fulfill quickly. We actually asked them to slow down in case customers put in the wrong address. They shifted our schedule accordingly and now everything runs even smoother!
5. Optimizing boxes – they give us recommendations for box sizes so we can order accordingly. This has saved us a tremendous amount of money.

Non-biased statements:
1. Their shipping rates are really competitive. I wouldn't say it's the lowest I've ever seen, but it's close to it.
2. Their pick and pack rates are reasonable. The more your ship, the better the rates. I've been quoted lower rates at low volumes elsewhere, but as volumes go up, it more than makes up for it.
3. Their warehousing rates are extremely reasonable.
4. Their claim support is good. It's not the greatest and a bit fragmented, but that job is likely A LOT harder than what meets the eye – especially when we ship 1500+ packages a month. It's great that it's included in the price we pay and that we don't have to handle it ourselves. I think it would be a bigger headache if we were to handle it, so I can't really complain.
5. Expect to pay for everything (bubble wrap, labels, etc.) You also need to provide your own packaging solutions. I wish this was a more done-for-you solution but it really isn't the end of the world. They track packaging inventory on your behalf, so you have plenty of time to order from your supplier when you're running low, but they won't do it FOR YOU.

In general, I do highly recommend them. They really do take the time to understand the needs of your business – their account management and support teams are really good. They are accurate, quick and their tech integration (for Shopify in my experience) is damn'-near seamless. No partner is perfect, but I don't think there is a more perfect partner for us.

Thanks eShipper.

Eshipper gives great rates! I haven鈥檛 found anyone more affordable. They have helped me take my fitness apparel brand azurfit.com to the next level. The staff is always available to answer my questions and assist me as my business grows and my shipping needs rapidly increase. Thank you Dushant and the eshipper team. I can鈥檛 wait see what is next for my company in the department of fulfilment and shipping!

My only complaint is the web interface is unstable and choppy – otherwise would have been 5 out of 5

In the past, our review would have been 4 or 5 star, however, we recently reached out the EShipper for help with a couple of very important matters and have not had any calls or helpful replies back ~ after many attempts at telephone calls, emails, etc…

Best online shipping service. Great service. Great shipping rates. Problem free shipping..

Have been dealing with eshipper for almost 10 years….. excellent service and prices

Thanks for Dushant and his great service!
Dushant has always been helpful and considerate ever since we begin to use eShipper. He is patient and thoughtful in helping me solve different problems and he also check the status of items to make sure all the them are delivered without any problem!

I deal with Alissa . She makes the process very smooth and always gets back to me quickly . She鈥檚 very professional and knows how to close logistics and shipment effectively so I can move on to the next . Would highly recommend her and this company .

I have to say eShipper makes sending packages so much easier and cheaper! And customer service from Syed Abdul was prompt, friendly and efficient!

Great – prices are significantly better than going through the big guys, so you have very little to lose. Their website is efficient and I've had zero issues with them. We've literally increased the profit of our business by 10% just because of these guys.

A representative named Abdul Syed made my transition to eShipper completely effortless.

He came across my social media page, analyzed my small business and saw the opportunity to help me out. He reached out to me, and followed up with extremely professional calls and emails detailing the process of signing up. I just shipped my first package through eShipper and Syed spent an hour on the phone with me patiently walking me through all of the steps. Everything about his approach was genuine, and I am thankful that he took the time to reach out to me, saving me both time and money in my business.

I would have given 5 stars but the site glitches to often to warrant a 5 star review.

Our contact person Ahmad has been very helpful.
Website allows us to access information on shipments easily.
Prices are good!

We have been working with the fine people at eShipper for roughly two years. eShipper allows us to ship to the US and internationally via DHL, which is much cheaper than using Canada Post. We were able to offer our customers dramatically reduced shipping rates for this reason. They have always went above and beyond to work along side us, working on logistical solutions that have helped our business grow, and continue to grow. The service teams are very helpful, nice and friendly and the service is excellent! We would recommend eShipper (and have) to other businesses looking for cost effective solutions to their costly shipping issues. We look forward to working with eShipper for years to come!