Eurotops

Late delivery, doesn鈥檛 respond to phone calls/e-mails etc. No refunds for returned goods. Possible fraud. Stay away!

A week after ordering a few things I received an email from Eurotops informing me that my goods have been sent and are on their way to me. Two weeks after this email (i.e. 3 weeks in total), I still haven't received anything and nobody can answer if the goods actually have been sent or where they are! Eurotops customer service is not only completely useless, but they are extremely arrogant and they even yell at their customers! I will never buy another thing again from this lousy shop and I'd strongly advise against it! Keep away for your own sake!

Early December I ordered a couple of products for Christmas. And chose credit card as payment method. The products didn't arrive in time for Christmas, customer support explained that they had some delays from Germany to Norway. It all arrived a few days later. So, all good there.

However, today I got a reminder to pay my invoice. Thought that was a bit strange since I had chosen credit card when I placed the order. My order confirmation says that I have paid with credit card, and when I check my account at Eurotops, it also says credit card. And I haven't recieved any invoice. I checked my transactions and couldn't find that Eurotops had charged me, so I payed the reminder.

I emailed support and gave them the explanation above, and wrote that I had paied the invoice. My tone was kind. Got a rather short and not so kind respons back.

So obviously, choosing credit card as payment option = invoice that you don't get.

My brother in law seems happy with the prodcuts, that's all good. But I WILL NEVER EVER buy anything from this company again.

Terrible customer service. Ordered my package the 5 of desember and it still haven鈥檛 arrived. Called the customer service to hear about it. The man I spoke with lied and said the package would arrive the next day, a Saturday (we don鈥檛 get mail on Saturdays) when I told him he started shouting and hung up. I will never use this site againZ

This site is not responding at emails. I bought and paid a product in december, and haven't heard from them. Luckily I paid thru paypal, and can claim my money back if they dont respond. Seriously dont get involved with this company.

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Geben eigene Adresse an andere Firmen weiter, wenn man nicht widerspricht.
Ansonsten ordentlicher Versandhandel.

Interessante Angebote!

Topp!