EverythingButTheHouse

Read 691 Reviews of EverythingButTheHouse to check if it is legit.

Website & Phone: 4650 Wilmer Avenue Cincinnati 45226 United States
1-888-862-8750
 http://ebth.com

Lorena
3 weeks ago

Beware EBTH.com descriptions. Clock in terrible condition, piece of trash. No key to even attempt to wind it up. Broken spring mechanism. BUYER BEWARE!

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Julio
1 month ago

I am a Seller and a Buyer. Liquidating an estate of my amazing collections worth well over $250k, I did nothing, they took over. I鈥檓 thrilled with the check I was handed! Did people pay top dollar for my stuff? YES they did! No Buyers Premium! Where most auction companies have no clue, this one gets the job done! At least here in CA where we are drowning in estate sales!!! Every day! This company is a success because the Seller pays, the buyer doesn鈥檛! THANK YOU! There鈥檚 so much liquidation going on this is really critical to understand!. I am also a Buyer. I have had issues with shipping charges, which the company has fixed! Sometimes shipping charges can only be estimated! What stunned me in my sale was people happily paid shipping on huge and heavy items! For Buyers, this site allows pinch and zoom! I have yet to see any other auction house offering this feature AND they do NOT charge a 20-35% Buyer鈥檚 premium!!! Auction is as American as Apple Pie. EBTH just reinvented the process. I love it! YES I will continue to use their services!

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Marie
1 month ago

The Swarovski necklace came in it's original box and it is even more beautiful than what it looked like on the web site!

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Gilbert
2 months ago

Positive experience overall.
Item was well photographed, with sufficient details to make a several thousands of dollars purchase.
Pleasant customer service, very quick shipping, well packaged.
However, the condition, was less than described, with remnants of old lacquer coating to the kettle stand, which were
NOT noted in EBTH listing, which will cost me several hundred to remedy.
All told, I will purchase on EBTH again, and recommend to silver dealers and collectors.

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Angelique
2 months ago

Until today we have been pleased with the EBTH game. We have gotten tons of really awesome things. My displeasure comes from our most recent experience. We recently bid on an item and it was sold to someone else for way less than our max bid. I called as soon as the offices were open to inquire. I was told three days later after several calls that, "it was a coding error but the item was processed and sold to the other bidder and there's nothing they can do". They did offer a $50 credit to the site. I'm not sure we'll shop with them again. Too bad it was fun while they were on the up and up.

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Sherry
2 months ago

We have been buying from EBTH since it was the original partners through the hell of the investment group and now back to the founders which has bright EBTH back into being a wonderful auction site one if not my all time favorite! Just wish they had a better shipping process or offered overnight if you want to pay for it! My only complaint is they have gifts that get stuck in shipping A LOT! And not knowing when your really going to get a present is never good also the bidding system if you have to people that bid the same amount they should do a private blind bid so who ever really wants to pay gets the item I have many where I ended up bidding the same dollar amount as someone else and they just give it to the other party which sucks. Other then that customer service is back on top and very helpful!

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Bridgette
3 months ago

Full of some really good items that can be had for a really good price. Registering and bidding is super easy and it's fun to watch as the days tick by waiting to see if you've won what your heart desires.

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Jeanne
3 months ago

I purchased a necklace for over $200 from them. The auction description stated that the clasp was marked 14K. I called the auction manager to verify the item was hallmarked. The EBTH assured me the necklace was stamped 14K.
When I received the necklace, I could not find any markings. I shipped it back to them and they are claiming there is a very faint 4 on it. That is not the hallmark that they stated was on it. Very misleading!

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Ronald
3 months ago

You never know what will turn up at EBTH, but some unique items frequently make their appearance. The convenience of the in-house shipping at a reasonable price makes everything easy. Other auction houses add on commissions and force the buyer to search for shipping options with outside companies, who charge way too much. I look forward to more unique finds at EBTH.

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Amanda
4 months ago

Horrible business with extremely uncaring personnel and management. I spent over 100,000 with this company. I can show any interested parties truck loads of broken furniture just dumped in my driveway. The local level of the business front was immature uncaring and callous. The upper management made money fast in their early years. Soon it all caught up with them. Shady operation with poor business practice. Not one good thing to say about these folks. I dealt with them for a year thinking it would get better and they would make up for all their mistakes. I should have sued them as I have plenty of pictures and document. Sometimes it's the best revenge is served cold. As this company is tanking.

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Tiffanie
4 months ago

Everything went exactly as planned. Received my label, saw the preview of my merchandise, got my check 30 days after the sale! Geoff was great too! Very responsive and timely follow up with any problems!

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Alec
4 months ago

EBTH has filled the auction/ antique store gap for me during the Covid quarantine. The quality of the pictures and the depth and the descriptions made me very comfortable to make my first purchase. My first won item itself, the way it was packaged, and the communication with EBTH have kept me coming back. It's also something my mom and I do together despite being five states apart. We are super satisfied with our four purchases so far.

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Edith
4 months ago

Just wait until you see the incredible finds on this unique site! As it's name suggests, they've got Everything But The House – From the Lawnmower & BBQ in the backyard to the antique wedding dress, Steiff teddy bear & antique quilt in the attic & everything in between! Want a classic Rolls Royce, a Diamond Engagement Ring, a Babe Ruth signed Baseball? It's all here! You just never know what you will find! Prices are great and the auction process is easy and fair! No need to worry if you're a beginner because it's easy! I have not found another site that even comes close to this one!

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Bridgette
5 months ago

Have purchased many pocket watches from EBTH. They always seem to find a wide variety of models and for the most part most are working properly. They will state that if an item is not working and you can plan your bid accordingly

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Jamie
5 months ago

First time with EBTH and boy did they ever deliver. Easy bidding platform, honest description of items, quick verification of purchase and goods were sent out within two days. Kudos to a great company.

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Becky
5 months ago

I was worried that EBTH was completely doomed… but with the return of the original owners and downscaling the site has turned into a great shopping place again. Customer service is back in the front seat. And getting your packages in a timely fashion is no longer a battle… hopefully they keep up the good work and they can slowly grow the company further!

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Keri
5 months ago

I am so upset that Cathy is no longer an employee. She was amazing and the reason I sent items to EBTH. Why would you let someone with her high caliber leave? Obviously no one considered her clients or EBTH clients when this decision was made. Please rethink your position and bring Cathy back with a raise! At this point I will have to reconsider what I will do in the future. Customer service is the key to success and you have lost your key! Feel free to contact me. Arlene Bisesi

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Ray
5 months ago

Well, if you're selling something, you won't get much for it. They are also limiting what they will take to the items that sell easiest for the most money (you know, the stuff you could easily sell yourself without their help…). If you were going to donate or toss it anyway, then maybe it would make sense to use their site.

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Jennie
5 months ago

Exactly as pictured. Arrived in timely manner. Wrapped very well in an oversized box (that was actually dented in transit). Painting in great condition. SO HAPPY WITH IT.

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Duane
6 months ago

They came into my aunt's house and took over 3/4 rooms (stormed) her house. They started carrying stuff out to their 3 trucks… Yes 3!
Then claimed they didn't have 95% of it.
She received around 100,000 back. ALL the stuff they took was WORTH OVER 2 MILLION!
We are now starting a lawsuit and also, contacting Texas Comptroller.
EVERYONE PLEASE CONTACT THEM IF YOU HAVE HAD THEFT ISSUES!
THIS COMPANY NEEDS TO BE COMPLETELY CLOSED AND BROUGHT TO JUSTICE!
EVERYONE EDUCATE YOURSELF ON THESE TYPE OF COMPANIES!

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Arielle
6 months ago

I won an item on an auction on 6/22/2020. They immediately charged my card $498. I checked in regularly to find out when it would ship. On August 9鈥檛h they refunded my purchase without notice. When I questioned them, they stated they 鈥渃ould not find the item I won鈥? Either they have theft issues in their warehouse or they lack integrity. Either way, stay away.

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Morgan
6 months ago

I enjoyed the bidding. Pickup in Cincinnati was easy and efficient. Streamlined for COVID. Item is beautiful and just as expected. Very pleased.

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Shari
6 months ago

I won an item on an auction on 6/22/2020. They immediately charged my card $498. I checked in regularly to find out when it would ship. On August 9'th they refunded my purchase without notice. When I questioned them, they stated they "could not find the item I won". Either they have theft issues in their warehouse or they lack integrity. Either way, stay away.

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Alison
7 months ago

I purchased a Louis Vuitton duffle bag according to the description and images shown. When the bag arrived, blue ink started rubbing off on my hands. I looked closer and saw that someone had used a marker to cove blemishes and white paint to cover up blemishes in a white area. They took no responsibility at all claiming that all sales are final, and it states that there are blemishes and markings. That is 100% different than covering them up with marker and pen. Blemishes and markings are visible marks, covering them to make the blemishes look like less is dishonest no matter how you slice it. I purchase and sell bags often, and there is no other business that says, you get what you get, period. If ANY of the companies or people I do business with acted this way, there be no trust in the wholesale bag business, and it wouldn't exist anymore. Would anyone ever do repeat business with this kind of merchant again? While I understand that the merchandise is purchased "as is" because there is not an opportunity to inspect the merchandise in person I could only rely on the photos they provided to assess the "as is" condition. As shown in the photos I provided, the bag clearly had been "painted" to hide the extent of the scuffs and scratches in order to misrepresent the true condition of the bag. Had they not painted the bag and provided photos of the actual as is condition, I would not have purchased it.
EBTH represents on their site they have an Uncommon Promise to inspect and properly represent what they are selling. They failed to do that in this case and now they are failing to "make it right" per that same promise. Apparently their promise is meaningless as they won't stand by it. IF the bag was as represented I do not understand why they won't take it back and simply resell it. I have even agreed to pay for shipping so they are not out of pocket at all, yet they refuse. That is clearly evidence that what they sold me is not what they represented on their site.
They tried to say I must have used a harsh cleaner on the bag which was completely false. Only AFTER the bag left blue ink markings on my skin, did I even attempt to get a baby wipe which is what is recommenced by LV to use. Another example of how there was something wrong, yet they were trying to put it on me.

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Arthur
7 months ago

This website is a scam. I sent them two boxes of stuff. They listed some my things incorrectly and denied that others came from me! One was an antique my mother gave me . It was one-of-a-kind. I had to send them a photo I took of the item in my house. They finally paid me for that but not for anything else I didn't have photos of. Then I bought a Fendi bag on their site and it was a fake. They are scammers.

Is EverythingButTheHouse legit or scam? Can I trust EverythingButTheHouse?

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