Fabric.com

Candice
2 months ago

3 orders in last 60 days all with issues,
1st-ordered fabric, took them 1 week to inform me error in stock- told I can reorder, ok, but wait the price has gone up.no thanks
2nd- ordered-received-but wait… missing 3-1/2 yard of fabric (main part of order)
3rd- my order has been ''processing'' for 7 days, I was told 4 days ago its shipping out today. can't wait to see what happens now, not looking good my fabric friends.

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Veronica
3 months ago

I would highly suggest against ordering from this company unless you want your hard earned money going into a place where the 35 year old manager sleeps with the teenagers who he hires on because he grooms them up first saying hr wants to fire them but he wont agree. Hr is actually his mother, grandmother and father who all know exactly what's going on. Employees are treated terribly and told daily they are replaceable then ask you to come in early or stay late. Only time you have job security is if you're sleeping with him and 18 years old or younger. Doesnt even matter of they have a boyfriend or not. This company and everyone involved with " running" do not stand for anything they claim they do. Nor do they have any morals. Please consider putting your money into a company that actually deserves it.

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Corey
3 months ago

I've ordered a few times now from fabric.com and I'm very happy with the items I've purchased. My orders are mostly for my home sewing and crafting needs and the fabrics are beautiful, high quality materials. Items arrived quickly and there's never been a mistake in the order. Their site is easy to navigate and lets you know if an item is not available. You can even leave your email to be notified when an item is available again. I'm very happy with fabric.com.

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Corey
3 months ago

I purchased out door material for my outdoor furniture. The material is not outdoor material as the material started getting moldy within six months. I had the previous fabric for 12 years and it never got moldy. It looked old that is why I replaced the fabric. I purchased 13 yards, paid to have the cushions re-upholstered. Cost of $1,000 that I basically through in the garbage. Horrible experience.

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Cesar
6 months ago

Having dealt with many online fabric companies, I have to say that I really love fabric.com! Great selection, sales and customer service. Shipping is much faster than many sites out there and the quality is perfect. Easy to navigate site and purchasing is easy and convenient. Check them out!

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Joann
6 months ago

My first time buying fabric from this particular company and it was not the best. I paid for a certain yard for each piece and they definitely cut shorter than I paid for. For example: I bought 3 yards and received 2 yards and 12". Not cool. If I bought 3 yards it was for a reason and I want what I paid for. I will make sure I tell my sewing group to beware because this is misleading

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Rudy
7 months ago

Before March 2020, this was a decent place to order fabric. They have a large selection and almost decent prices and I got my order in about 4 days. However, they seem to be using the COVID 19 pandemic as the biggest excuse I've ever heard for taking 2 weeks to cut and ship fabric. After over a week of my order still being "processed", I called and was told that it could take another week to get my order out. Like I can wait that long. I live 20 minutes from Joann Fabrics' headquarters. It has become easier to order online and jump in my car to pick up an order. Too bad.

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Andrea
7 months ago

My order was delivered within the given time frame on the earlier side. The fabric was exactly what I ordered and I'm pleased. My order said processing and it shipped out at the correct time. After I placed my order, I saw so many bad reviews so I wanted others to know my good experience.

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Carissa
7 months ago

I've never been to this website before and yet there's am attempted charge at 1:34am est 7/12/20 from this website. Due to the being an attempted fraudulent card my bank canceled my card. Proceed with caution!

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Marisela
7 months ago

I've never been to this website before and yet there's an attempted charge at 1:34am est 7/12/20 from this website. Due to the being an attempted fraudulent charge my bank canceled my card. Proceed with caution!

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Robyn
8 months ago

My order was put in May and I have no shipment tracking information. This company does not respond to calls and I have sent e-mails until they finally responded with due to COVID they were forced to close and my order is on its way but no shipping tracking number. I waited another 9 days and sent another e-mail and no response again. I called the number posted on the receipt and on the website and there is no response.
I will be filing a complaint with the Better Business Bureau and contacting the Attorney General Bob Ferguson in my state and the state of California if I do not get this resolve. I either want my money back or the material I ordered.

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Esther
8 months ago

I was hesitant to order from this company after reading the reviews; they were rated either 1 star or 5 stars. Well, I would give it 5 stars. I ordered online so had no interaction with anyone on the phone or with customer service. I received my order ahead of the expected delivery date. Fabric was cut perfectly straight (not angled like some complaints, leaving customers short of yardage) and my pieces came in one length (not cut into segments). From my limited experience, I would order from them again. My only quibble is that I would have liked the option to order 1/4 or 3/4 of some cuts rather than 1/2 or a full yard.

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Alejandro
8 months ago

My wife ordered some fabrics and some yarns. fabrics were shipped quick and received quick. After a week or so they sent an email regarding one yarn being out of stock and refunded the money. Month and a half later my wife asked me about the yarns and i realized we didn't receive any info about those. I wrote an angry email which resulted in them emailing me the next day with "sorry, items are out of stock" and asked if they should refund the money.
Is it just me or they tried to steal few bucks by ignoring me for more than a month???

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Trista
8 months ago

Every time my wife has ordered from them, the transaction has been positive. The only issue I might mention is I wish there was a way to limit the search results as to what is actually available. Seeing a bunch of fabrics listed as not available to order is not helpful. Otherwise it was a positive experience.

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Edith
8 months ago

I paid for expedited shipping and received my order 2 weeks after it was supposed to arrive. I emailed customer service twice during that delay to ask for a cancelation and refund, and they never responded.

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Amie
9 months ago

Loved all the fabric I ordered.

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Shaun
9 months ago

I ordered 2 items from Fabric.com One of them was out of stock and Fabric.com were very quick to refund the cost of that item and its postage – great customer service. The international delivery was very quick. I would definitely by from Fabric.com again.

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Elisa
9 months ago

On 4/3/2020 I ordered fabric from this company. I paid for my order with paypal. It stated that it would take 7-10 business days to go out. I waited 2 weeks for my order and it never arrived. I went back into their website to get the phone number and noticed it now has a notice that due to Covid 19 it is taking 2 1/2 to 3 weeks to ship. I called the company and the guy that I talked to said my order was about to go out and to be patient. On 4/27 I sent a email inquiring about my order and waited for a reply. On 4/28 I tried calling to see if my order had shipped and had to leave a message. Kate in the evening I received a email that they were out of the product I ordered and they were not sure if it would be coming in but did I want to substitute another color. I sent a reply and told them to cancel my order and refund my money. I have now wasted 25 days on this company and now I have to start over looking for this fabric elsewhere.

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Marisol
10 months ago

I was trying to find cotton fabric for masks 4/9/20, and this site popped up. The web site was easier to navigate than several others I looked at, and easier to tell what fabric was left (not a huge selection, but able to get what I needed.). When order sent, was told to expect May 15ish. I was surprised then when I got an e-mail 4/18 saying the fabric was on it's way! Got in a few days. It seems of good quality, and I look forward to working with it. I was surprised by all the negative reviews–that certainly has not been my experience.

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Mayra
10 months ago

This was my first order from Fabric.com. My son's & fiancee's wedding on May 24th is amidst Covid crisis. I ordered wedding fabric to make wedding themed facial masks. Order was placed 4/18/20 for estimated delivery May 19. I explained situation to Fabric.com. My order was expedited and received within a week!!! The wedding plans are in chaos. I have strong reason to believe that the album will have photos of them in formal wedding attire with Fabric.com 'bridal' masks on the bride and groom. This will make for an unusual be memorable moment for all. Fabric.com proved that we are all in this pandemic together and need to help each other in our own way.
I hope I will be able to submit photo of finished masks at later date; groom's will have a mini bow-tie and bride's will have lace and a bit of blue flowers. I want this will make people smile.

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Brennan
10 months ago

I tried to cancel my order after reading other reviews. They sent it days and days later and sent me an email after saying it was too late to cancel the order (of course I didn't believe them). Then, they sent me the wrong fabric-something similar but not the right one so that makes me think it was not a mistake. I'm trying to return it now-lets see how that goes!

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Corey
10 months ago

Thankyou fabric.com for great service.I expected to wait more than a month in these uncertain times but the fabric arrived in a week and a half to Australia.Quality fabric also.Good luck to you all over there in the US and stay safe

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Peter
10 months ago

When I first ordered from them, I looked at the negative reviews, but they were the only ones who carried EXACTLY what I was looking for. So I ordered. Perfect and fast delivery! I ordered again-same experience. Same with the third. Fourth order? One of the items, while the package exterior had the correct label, the product inside was wrong, wrong material, wrong color. I emailed customer service, explained nicely the issue and let them know with the pandemic I would not be going out due to immune issues. I asked them to charge my account and ship me the correct item, (I would keep the other and just use it elsewhere) but please check the item before it shipped to ensure it was correct. Three days later it arrived, correct and free!! I thank them for their kindness, professionalism and quick turnaround. I will continue to order from them, thank Heaven they are still at work, taking care of everyone else. They need to be appreciated and thanked for still being there when they could just as easily be safe at home! Everyone deserves a second chance~give it a shot. What you do for and to others comes back to you…Thank you Fabric.com!! God bless you all!!

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Shaun
10 months ago

I ordered a swatch of Erotica Ankara Jaquard.
When I received it I liked what I received. When I went into the website to order it!!! It was out of stock. I called to see how long I have to wait. They could not tell me. Why sell a swatch when you don't have the fabric?!?!

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Kelsey
10 months ago

This is a awning I designed for my commercial kitchen next to my home. I covered it with gorgeous fabric from you guys! It lasted for several years until a huge snowstorm took it down and I decided to build a wooden cover for my porch. So miss my fabric awning.

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