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I reached out to FDB M酶bler with my frustrations and got a response from Camilla. She was very disappointed with my bad experience with their products and worked with the retailer to make sure that I received a perfect lamp. The retailer sent a delivery person to pick up the defective lamp and brought me a perfect one, and Camilla offered to reimburse me the cost of the lamp for the bad experience. She also assured me she would follow up with ensuring more checks on the production line and closer inspections of the finished product.
Although it was a very frustrating experience, Camilla was very generous and I am left with the feeling that FDB M酶bler is a company that listens to its customers and works hard to make things right. Thank you!
According to the customer reviews, Fdbmobler should be avoided in any dealings and transactions.
Can I trust Fdbmobler?
Probably no. Despite the fact that the review was published here, Fdbmobler has not responded. Lack of responsibility is a fundamental determinant of trustworthiness.
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