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☎+45 70 11 60 11
Pia knew exactly what to do. It helped that she had purchased 'a changeable ticket' when she booked the flight, which makes it easier, but there are always fees. (Just know that up front; there's no reason to waste time whining about it)
My daughter, of course, had to initiate the request (I could be anybody), and Pia arranged an easy way to do this via email. While my daughter handled that, Pia was looking for the cheapest option for the new flight.. without a 32 hour layover. When Pia received the change confirmation from my daughter, she had three great options for her. After a bunch of "hmmm… welll.. maybe.." back and forth with my daughter over Facebook, I told Pia (who had stayed on the line with me) my daughter's choice. Within seconds she had a contract ready and sent the invoice (betalings faktura) to my daughter (CC: to me – just to speed things up). As soon as I paid the invoice (which again took seconds because of the payment link), Pia executed the transaction, emailed my daughter her new itinerary. I think the whole thing took 20-25 minutes, from "Far… kan du ikke bare…" to "DONE!".
There are a lot of discount travel bureaus out there. If you want the security of experts, choose FDM !!
According to the customer reviews, FDM Travel should be avoided in any dealings and transactions.
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