Featheremporium

Read 34 Reviews of Featheremporium to check if it is legit.

Website & Phone: 739 Fairmont Avenue Madison 53707 United States
608-332-4220
 http://featheremporium.com

Evan
2 months ago

I sent $90 for rooster capes. 3 weeks later I have yet to receive them. When I called he blamed the post office. According to tracking info, all he did was initiate a pick up, but never sent the capes. He refused me a refund. Do not buy from him. Dishonest

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Lucas
2 months ago

Never got what I ordered. Wouldn't answer or return my calls or emails. Had to dispute the sale with my credit card. He has a great website with lots of beautiful necks, saddles etc. That's what sucks you in.

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Clark
6 months ago

On 31 August 2020 I ordered $141.050 worth of fly tying feathers from Feather Emporium, On 1 Aug 2020 I received PayPal confirmation where they took the payment from my Credit Card and said my order just shipped along with a shipping conformation number. It's the 19th of August 2020 and have not received my order. Sent Dave of Feather Emporium Email on 13 Aug 2020 inquiring about status of order and included PayPal Transaction # and Emporium Invoice # – NO RESPONSE. Also on 13 Aug contacted Post Office who issued Mailing Label and was informed NO PACKAGE RECEIVED with for mailing. Sent another Email on 16 Aug 2020 and attached PayPal conformation response Email and Emporium Invoice asking status of order and a response. Again NO Response. Called his number 608-322-4220 to day, 19 Aug, and no answer – Sorry Voice Mail Box Full and can take more messages. This is the second time now over the years I've had problems with Feather Emporium and missing orders. Never again will I order from this outfit. Advise every one to avoid this outfit if at all possible. Boyd B.

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Blake
7 months ago

I made two orders one for $25 and second for $18 within 1/2 hour of each other on a Sunday night. Paid through PayPal. The next day I received a request though PayPal for an additional $2.96 with the only explanation in the note section of (copied straight from PayPal): "USPS tracking now required on orders under $25, thanks!". My first order from them and not knowing what to do and worried about not getting my order or a refund, I just paid it. I am not sure why this was asked for, especially since my orders were so close together and could have easily been shipped together it would have been over $25. Just saying. I will not do business with them again. 🙁

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Latisha
9 months ago

After like 3 months of trying to get replacement feathers or a refund I have given up. The place hardly picks up the phone, accused me of being a difficult customer after i went to paypal to file a complaint to get my money back. Told him to just refund my money if he couldnt send the feathers, which he wouldn't and said he would send feathers this week.. didnt happen.. same story. So he ripped me off for like $50. Learned my lesson about this place and ordering feathers. His inventory got me interested and that was a mistake, any reputableplace can get you want you need. Stick with reputable local shops or big name shops in the US.

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Erica
9 months ago

Had I checked the reviews, I never would have ordered from the company. I called in an order for a Ginger neck Saturday at noon and received it in Mondays mail. 1/2 way cross country. Pretty good if I do say. The quality was absolutely outstanding! I ordered a Whiting neck and was concerned that it wasn't on a Whiting card, but this thing is beyond expectations.

I originally sent an email that didn't get answered, but didn't worry about it to much. After I read the poor reviews, I did recall hearing the bad about the company. I know now that'll I'll be sure to pay with my PayPal credit card if there's a dispute.

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Fallon
10 months ago

David Roberts of The Feather Emporium is a scammer.
He will lead you on with "I'll get back to you this afternoon with everything you need", "I'm really busy", then scream at you for calling his phone with a full voicemail box.
He doesn't return calls.
Doesn't return emails.
Doesn't ship product.
Doesn't cancel orders,
Doesn't return money.
Avoid this business.

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Jaime
11 months ago

ABSOLUTELY DO NOT PURCHASE ANYTHING FROM THIS WEBSITE. IT'S A SCAM.
I purchased a few items on this site and never received it, even after making the full payment. I had multiple phone conversations with David (Who's extremely rude and clearly has no clue how to run a business) and each time, he confirmed the fact that he received my payment, confirmed that it was in stock, however never actually sent the item to me. I have written him numerous e-mails, text messages and un-returned phone calls all with no response. Conveniently, his voicemail box is always full, so you can't even leave him a voicemail. Filed a dispute with PayPal to get my money back. Hopefully this guy's "Business" will soon be shut down as every review says the same thing. STAY AWAY.

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Lakesha
1 year ago

i like the product which i have ordered and received in the past. However, I had a question which i presented both by email and text message. No response whatsoever.

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Molly
1 year ago

I only wish I had read the reviews before placing an order. My experience was similar to a majority of the other reviews posted.
I placed an order for product on 2/11/2020. I called the seller about one week after the purchase to inquire about the status of the order. He stated that he needed more information to complete the order and would call me back. He did not call me back. I sent two subsequent emails to inquire about the order status without any response from the seller.
I called the seller a second time on 2/24/2020 and he was rude and not helpful. He did say that I should call him back in two hours. I attempted to call him back several times without success. He then returned my call only to tell me that I was very rude for trying to call him 5 times while he was busy. The audacity! He tells me to call him back, then gets angry with me for calling multiple times when no one answers. Getting a refund from PayPal.

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Stacy
1 year ago

If I see you in driftless area, I'll be fishing flesh flies a week later. 24 hour shipping? Ya right.

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Clay
1 year ago

I used to order capes/feathers at Feather Emporium for years. I won't any more. My last order was uncomplete, and despite emails sent to David, no refunding, no answer.
I just opened a Paypal dispute. Just wanna be refunded.

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Ciera
1 year ago

Why isn't there a ZERO for reviews? That's what this is – a HUGE SCAM. I only wish I'd read the reviews before I ordered – I would have stayed away. Two weeks ago I found the website and wanted to order some product. I phoned him first – he told me he had the feathers I wanted and would ship them out when he "returned home" – he also told me that there would be no shipping fee. So, I ordered online and paid – my credit card was charged. After a week went by, I emailed him wondering if there was some problem… no reply. Several days passed and I emailed him again… no reply. Yesterday morning I called him and he told me that he'd check the order when he "got back to his computer" and call me right back… never did. Later in the evening I called him (sounded like he was at a bar) and he assured me that when he "returned home", he would check the order and call me back. I told him to email me back… hasn't yet. I emailed this morning asking for a refund. Doubt I will see it. Isn't there a Better Business Bureau in Wisconsin that can close this guy down?

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Chantel
1 year ago

David Roberts hosts an elaborate website which seems to get periodic updates. After you add the items you want to the shopping cart, you make payment. In my case, he doesn't ship, even after phone calls & emails about status. Looking into it, get back with you, is address correct, are all responses you will get. In the end, I had a label that was created but never delivered to the USPS. The label is still in the tracking system in the same status today.

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Iris
1 year ago

I ordered feathers from feathers from this guy. Credit card payment taken very quick hence the name [quick take ] problem is didn't receive the feathers repeated attempts to contact apparently fell on dear ears.fool me once , shame on me try to fool me again shame on you O WHAT TANGLED WEBS WE WEAVE WHEN WE TRY TO DECEIVE. iN MY world the pen is mighterer than the sword.

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Lewis
1 year ago

Avoid this guy! Ordered some feather patches. After 2 weeks I sent an email; No response. Sent a second email, and no response. Finally called, and he said he needed an additional $1.91 for tracking. A normal business would have notified the customer. I asked about the emails and he said he doesn't read them, you need to call. Another week goes by and no feathers. I call again, and he says they have shipped. I responded that I got no shipping notification via PayPal. He said I should see them any day. I logged into PayPal and the tracking confirmed they have a tracking number, but have not shipped. This guy should not be allowed to do business. He clearly has issues. Avoid this business if you don't want a hassle!

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Walter
1 year ago

He is a con artist. I bought a bunch of feathers, took the money, but never sent. Wouldn't answer phone or return phone calls. Wish I had read the reviews ….

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Riley
1 year ago

Do yourself a favor and search the fly tying forums for posts that include thefeatheremporium.com. I wish I had. I placed an order for some very common items and then days turned into weeks with no word regarding my order. Proprietor did not respond at any time to emails or phone calls. After three weeks my order still had not shipped and this merchant would not respond. I had to open a Paypal case to get a refund.

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Chrystal
1 year ago

I placed my order on May 25th. I received a confirmation of my order the same day.
Order was shipped on May 26th and I received the feathers ( in Switzerland) today, June 2th. Feather ( Darbee Rooster Cape + some 100'Packs) are very nice. For me a great value for money.
There is not my first order to Featheremporium and I always received what I wanted. Honestly , one time I waited about a month to receive my order but normally after about 10 days. For me is more than normal for an international shippment to Switzerland.
Thank you David

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Joaquin
1 year ago

After placing my order at the featheremporium I checked out some reviews and they were mostly negative. If I had seen that earlier, I would probably not have bought anything there.
Placed my order on May 15th and 3 hours later David sent me a paypal request to pay for the shipping (to the Netherlands) that I paid the next morning. Then it went silent for almost a week… I sent David a couple of emails asking for a status update, but didn't get any replies. That didn't feel good, but hey, just wait and see, he's a human too.
6 days later I received a mail from USPS that a shipping label was created and 2 days later a new email from USPS that an item was received at a local USPS facility. That's a relief!
From there it took 5 more days and then I received my order. I received USPS updates for every airport it visited (Chicago, Dallas, Amsterdam), how it cleared customs and that it was delivered to my doorstep.
So in 12 days I got what I paid for, half a saddle and half a neck. I couldn't see if they were real Whiting, they were in plain zip bags, but they are nice feathers, similar to the pictures on the website. He probably has whole capes that he sells as 1/2 and 1/4 and that's just fine with me.
So in the end I'm happy with what I received and would also consider buying there again.

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Josue
1 year ago

Ordered feathers over a month ago. Today's haven't received them. Called 8 times mes requesting a call back to find out when they were coy- no return calls. Won't answer emails, messages etc. Still waiting; And it's not like they shipped from China it's in Wisconsin….what's up????

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Rachelle
1 year ago

For once, I placed an order before checking a sites review. Lucky coincidence, cause I would never had done business with featheremporium if I had read the reviews first…

Package arrived yesterday – about 20 days after the order was placed. Thats not bad at all for an international transport! Quality of the product was great. David fills his 100-packs with enough feathers to make 300 flies…

All in all, I had a great experiance dealing with featheremporium, and I have allready placed my next order!

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Marisol
2 years ago

I am from Italy and placed my first order in April, 5 whiting half capes.
Though a little disappointed for the packaging (not a genuine whiting one), the capes are awesome and the delivery didn't take long, considering it was managed by USPS.
I couldn't believe my eyes when I saw the reviews and seeing the website is now shut but of course it must have been no collective hallucination phenomenon !
Anyhow, based on my personal experience, my review cannot be other than aenthusiastic; I feel sorry for all the other customers who had such a bad experience.

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Esther
2 years ago

I ordered from Feather Emporium twice. The first time things went well. The second time they did not. I had to call and remind him of the order. Finally, I ended up meeting him in Madison to get the feathers. The Whiting 100 packs that he sells are not packaged by Whiting. He puts feathers in sandwich bags. I didn't mind this, until I tried to tie with the feathers. Some were okay, some were the wrong size, and some had strangely thick barbules that made them unsuitable for tying. I don't know if that might have come from improper dying. When I called to complain, he got very nasty. I will eat the cost so that I never have to deal with this person again. I believe that he is not an authorized Whiting dealer, but may have been on at some time, and is selling stock. Buy from anyone but this guy!

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Octavia
2 years ago

Do not under any circumstances deal with these people. They cannot get the order right and just send anything that suits them, rather than what you actually ordered. They do not return any emails when you enquire as to what went wrong with the order.

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