Feetus.co.uk

Read 100 Reviews of Feetus.co.uk to check if it is legit.

Website & Phone: Victoria Building - V1.16b, Victoria Road Middlesbrough TS1 3AB
0800 690 6720
 http://feetus.co.uk

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Tatiana
3 months ago

their website is absolute poo, it wont let me order socks took 4 attempts to create and account and after all that when it comes to paying I can not complete the order because of 5080 form transaction registration failed. wasted my 30mins free time i get before the kids get up

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Carina
7 months ago

Ordered via ebay. Fast delivery and no problems! Would order again.

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Sebastian
10 months ago

Love, love, love these socks!!! Arrived in good time, considering the current pandemic! Thank you!

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Nikki
1 year ago

Ordered socks for a half marathon at the weekend and paid extra for 1st class delivery.

Socks did not arrive so mailed to say cancel order.

No response to email so called 0800 number. Went to Vodaphone voice mail.

Left a message but got no reply.

Awful customer service. Clearly taking orders for unstocked products.

Now chasing refund via paypal as no response at all from Feetus.

If this review saves one person the hassle this company has caused me then it's done its job!

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Abraham
1 year ago

Our order never arrived and Feetus did not reply to any of the 3 emails we sent them. We paid for international tracking but were not given any tracking information. Terrible customer service.

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Terrell
1 year ago

I've ordered 4 pairs of Five Fingers and many pairs of socks from Feetus over the last 4 years or so and never had any issues. In fact, their customer service has always been spot on. I even commented on a Facebook post advertising a new range that didn't have my size in stock. They contacted me directly when it became available. Don't get much better than that!

As a sole trader, myself, I know the challenges of running a business with one pair of hands and it's sad to see so many people leaving negative reviews because Royal Mail didn't deliver. No one thinks about the person running the business. We all have other stuff going on, so why so quick to leave a one star review and potentially destroy someone's livelihood?

I think Feetus are a great company to buy from and will be back for my next pairs of Five Fingers to support another independent business.

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Greg
1 year ago

I have been buying Injinji socks from Feetus for the last couple of years, and recently decided to take the plunge and try a pair of vibram fivefingers. I spoke to Shaun over the phone regarding what I should go for, and he was very helpful in making sure I got the right pair!

So far so good with the vibrams, even if they do take a bit of getting used too!

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Elisabeth
2 years ago

Absolutely disgusted with feetus. I should have read the reviews on here ( I normally do) but thought if something went wrong then I had given myself plenty of time to fix it. I ordered 2 pairs of socks online on Nov 23rd. It is now Dec 22nd and I still have not received them. Shaun said he had sent a second package but they havent arrived yet. So now no xmas presnt for my dad. And other reviews are right…. it is hard to communicate with them. There "message" button is not instant chat as they make it look. I will have to try for a refund now but after reading other people's reviews, it sounds like I might have a tough job on my hands. So disappointed in feetus. THEY CLEARLY HAVE DELIVERY ISSUES!!!!!!

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Latonya
2 years ago

Great service after stock was low. Quick and faultless. Very happy. Definitely recommend ?

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Charity
2 years ago

Placed and order 8 sep and it was "shipped" 10 sep. Still haven't received anything and no responce at all after several mails to customer service. I don't expect to ever see the socks, and will withdraw the payment.

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Justin
2 years ago

DO NOT buy from here, size is incorrect. This would have been my 4th pair but they would not fit, sent back for refund but heard nothing, no email or anything, called 20+ times on multiple phones but no answer, emailed numerous times but no reply, had to get my money back through opening a case on PayPal. Try contacting before you purchase if you don鈥檛 believe me.

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Bryant
2 years ago

Received shoes no problem.
Too small. I asked if they could be exchanged for a different size if I went to a real shop and tried that size on. They said that would be fine.
I went to a store, tried on the different size and those were too big.
I messaged on three separate occasions asking if I could return the shoes as neither the small nor medium fit right.
Not heard a response and it's been about a month since the initial email requesting the return.

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Cheryl
2 years ago

A year after my disasterous decision to buy from these fraudsters, and they are STILL spamming me. 4 spam emails today alone.

Yes, I ticked the 'opt out' box.
Yes, I complained to them direct.
Yes, flamed them on Facebook.
Yes, complained to the ICO.

Was hoping the GDPR would sort them out, but no.

Do not trust these fraudsters.

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Blair
2 years ago

I have used your great socks last year on RTTS They brilliant comfortable and they looked after my feet. I would highly recommend this product

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Randi
3 years ago

I ordered two pairs of socks on Boxing Day and 2 weeks later still hadn't received them. I contacted the company and received an email from Shaun saying he would look into it. I then only received one of the items I had ordered. After multiple further emails I have heard nothing further from this company. I tried calling the company number but it diverts to a mobile which is never answered. I have asked for a refund for the item I have not received but have had no acknowledgement from the company at all. Terrible customer service. I will not be using this company again as they have taken my money and not delivered the goods. I would give them zero stars if that was possible.

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Asia
3 years ago

Unbelievable service. Ordered on a Friday afternoon over the Christmas period & they were on my doormat on the Saturday!

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Wayne
3 years ago

Very impressed with both the communication and the speed that my order was dispatched.
Would definitely order again from this Company.
First rate!

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Erik
3 years ago

Quality product liked them so much I have ordered another pair.

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Stefanie
3 years ago

Everything's ok. Delivery always on time. Excellent service and quality

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Brenna
3 years ago

So much helpful, friendly advice received from Shaun. Great prices. Quick delivery

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Allyson
3 years ago

I ordered socks for urgent next day delivery and they arrived the day after the next day meaning I now won't be able to get them in time. Payed an extortionate amount for the speedy delivery and it was a complete waste of money.

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Maranda
3 years ago

I have bought a lot of socks and recently some shoes from Feetus. The service has been great. Products decently priced. Delivery swift. What more can you ask?

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Tara
3 years ago

Fast delivery. Very efficient.

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Alejandro
3 years ago

I placed an order on 20th March and paid extra for faster delivery, however the item still hasn't arrived two weeks later. I followed up with the company and it looks like the item has been lost in the mail. The company hasn't dealt with this issue and I've been waiting for a reply to my latest email for 6 days. Whilst I understand that issues with delivery can happen the level of customer service I have received in resolving the issue has fallen well below what I consider to be acceptable.

Edit: since my original review the company has followed up and rectified the issues. I have therefore revised my original rating. Whilst I still think they could have demonstrated better customer service by responding to my issue quicker, it did ultimately end up in a satisfactory outcome and I would try them again in the future.

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Lucas
3 years ago

Order arrived in double quick time. This company sets a high standard.

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Is Feetus.co.uk a scam?
According to the customer reviews, Feetus.co.uk should be avoided in any dealings and transactions.

Can I trust Feetus.co.uk?
Probably no. Despite the fact that the review was published here, Feetus.co.uk has not responded. Lack of responsibility is a fundamental determinant of trustworthiness.

Our user(s) provided the above review and comments against Feetus.co.uk, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the Feetus.co.uk reviews at any cost.

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