Felt Ball Rug Australia

Read 100 Reviews of Felt Ball Rug Australia to check if it is legit.

Website & Phone: Jenkins Street 15 Collaroy 2097 Australia
 http://feltballrug.com.au

Edgar
9 months ago

Deep,
What a lovely company you have. Very personalised service, kind and friendly.
I unfortunately had a potage issue due to Australia Post – without question Deep sorted my problem out and im super happy.

Thanks again – 5 stars

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Dayna
9 months ago

Quick delivery, great product, thank you!

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Jonathon
9 months ago

Great service- thanks!

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Melody
9 months ago

Love my new slippers! They鈥檙e exactly as pictured and they arrived really quickly!

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Judith
10 months ago

Love the felt slippers, good quality, good fit, cosy and warm.

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Trent
10 months ago

The slippers are wonderful quality and so thick and warm! Beautifully made. However, one is a good 2 centimeters smaller than the other – i understand they are handmade and imperfections happen, but it's a little annoying. Also, i contacted customer service about another question i had after i placed my order, but never heard back from them.
I'd still very much reccomend them, but just remind yourself that hand made products do come with slight differences in sizing

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Brittney
10 months ago

Quick and efficient service with a wonderful and great quality product. Thanks so much 🙂

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Antoinette
10 months ago

I purchased some 3cm White felt falls to get an idea of the size. I haven鈥檛 done anything with them yet. Am using them to decide what size and color I want to use in the future.

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Shanika
10 months ago

Lovely product, great quality, and fast shipping! I highly recommend!

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Tasia
10 months ago

Looks great in the bathroom, just as I imagined.
Delivery was quick.

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Esmeralda
11 months ago

Prompt and the order was exactly what I ordered good quality

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Josh
1 year ago

Beautiful rug and excellent communication. The colours we chose worked perfectly in our room – designing our own rug was a really good experience. The sample chart was really useful and the sample photos really helped us understand how it would look. It arrived so quickly!

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Jody
1 year ago

Always the best service!!

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Toby
1 year ago

Love the product. Amazing quality!

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Gabriel
1 year ago

I had a little trouble with communication via email but happy with the service overall

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Graham
1 year ago

What a great online store , I purchased there hand made felt slippers, very good quality . The sales rep was very helpful I will be a return customer and would recommend Felt Ball Rug Australia to others .

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Tina
1 year ago

Another beautiful product. Thank you so much!

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Shaun
1 year ago

The product itself is great. I will give 5 stars to the artisan.

The delivery and customer service are awful. I will give 1 star. That's how it ends up with 3 stars. It took almost a month from my placing the order to receiving the rug. The rug was stuck in the Sydney warehouse with no update of tracking from 24 Dec to 6 Jan. Well I understand the delay might be due to holiday, but the feltball sales team was not responsive at all when I tried to follow up with the tracking, except keeping sending me promotion emails. Who will purchase any product again from a company that hires unreliable courier companies and neglects any enquiries from the clients ? Please not just be attentive to client's needs of purchase but also pay attention when real problems arise.

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Anne
1 year ago

Very fast postage and very helpful. Love your products 🙂

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Tamika
1 year ago

My daughter loves her rug.
The only critisism is the colours aren't quite as vibrant as in the picture, but still beautiful.

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Heather
1 year ago

Great product and so many colour choices. My garland looks awesome!

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Lorena
1 year ago

Very cute and well made Christmas ornaments very happy with my purchase!

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Stacy
1 year ago

I purchased a few items from Felt Ball Rug, including a custom round rug. The quality is excellent and so was the initial communication… i was told early on that there would be a wait of a few weeks because of a national holiday in Nepal, and I needed to add to the order during this wait period. I emailed a few times about paying for this new order separately and having it posted with my original order so I wouldn鈥檛 have to pay additional postage. I didn鈥檛 receive any replies which I thought was a bit strange…. so what a lovely surprise I received when this new order was posted with my original order for free 🙂 thank you very much, and thank you for the wonderful work you do to support Nepalese artisans. 🙂

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Lakesha
1 year ago

Aside from the fact that the felt balls are first class quality with bright vibrant colours and beautiful autumninal colours, the service was extraordinarily quick, which enabled me to complete mobiles and rugs for Xmas gift.
I had previously bought a small quantity of felt balls from another supplier, but did not use as the colours were dull and the size I chose wasn't consistent.
Would highly recommend Felt Ball Rug Australia

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Mayra
1 year ago

I鈥檓 so in love with my rug. Custom made with the colours to match my baby鈥檚 nursery. It鈥檚 a rug that will grow up with him and be the theme to many room changes. Thanks again Renae

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