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9 months ago
Ordered 2 6 X 拢 foot trellises on 30th March under order confirmation BFD9000127162, was told they would be delivered
4th April. Nothing arrived.
4th April contacted them. Was told that they had been delivered (they hadn't)
9th April – contacted them again, told will be in contact soon with update.
20th April contacted them again, told delivery booked for 30th April
30th April contacted them at 15.09 as delivery had not arrived, told they had contacted delivery team for ETA update – heard nothing further.
1st May contacted them to ask for refund
2nd May told driver had "run out of hours", would rebook delivery date tomorrow
6th May contacted them again with complaint – told just waiting to book me in
11th May still no delivery or info
1 year ago
Service and price excellent. Being advised of the delivery date at the time of purchase is another example of the prompt and efficient way this company works
1 year ago
Brilliant service.Panels arrived on time,excellent product,well made,did exactly what it said it would.
Will def be using again,maybe a 6×8 shed if they do.
5 years ago
We have been re-organising our garden and wanted some screening for plants to be trained up. Looked in local garden centres but could not find what we wanted. Looked up Fencing Direct and found just what we wanted at a reduced, end of season, sale. The diamond lattice trellis arrived, beautifully made, the delivery information was spot on, and even down to the last few hours, and actually arrived 30 minutes ahead of time quoted. Brilliant. The guys delivering the panels were polite and helpful. This kind of service is rare today, thank you so much for an efficient and honest service. Will definitely use the company again, and recommend them to others. Well done, keep up the high standard of service. Thank you.
5 years ago
Purchased some fence panels and delivered very quickly as arranged very smooth transaction process and delivery
Had an issue with one of the panels and contacted the company by email with a photograph of the issue
Within 48 hours I had a reply offering a replacement free of charge of delivery
First class service from all concerned
Thank you very much
6 years ago
i have just taken delivery of gravel boards, fence posts and panels. i was very impressed first of all with the ease of use of website. i also got to choose delivery date of my choice. items arrived this morning and was asked by a very competant and friendly delivery person where i wanted them put. would definitely use this company and would recommend them to anyone wishing to purchase fencing items
Is Fencingdirect a scam?
According to the customer reviews, Fencingdirect should be avoided in any dealings and transactions.
Can I trust Fencingdirect?
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