FentyBeauty

Read 76 Reviews of FentyBeauty to check if it is legit.

Website & Phone:
1.855.440.7474
 http://fentybeauty.com

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Lakesha
1 month ago

I love your company. I know how useful your company is. I'm glad to tell all my friends about it. Have a nice day

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Jodi
1 month ago

Finding makeup for darker skin had always been a challenge without having to mix custom blends. Fenty has been my savior. The foundation and concealers have worked wonders and do not dry out my skin or aggravate my acne. Well worth the cost.

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Jeff
1 month ago

I've tried their primer, foundation, concealer, highlighter, body lava, and powder puff and they were all great! I will update you if I ever get anything.

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Jana
2 months ago

Fenty beauty is popular for their lip products and makeup. I wanted to try out their fluid lip colors, but was sadly a little disappointed. The product holds for hours and is like paint, sticking right after you apply it. However, the colors look very different on me than they do on the models, and I don't really want to wear them because they're so intensely pigmented that they make me look weird (this could be a good thing for people who love very bright or eye-catching lip colors). Considering also the price, it is quite pricey, but you do get a high quality product. I just wish they had more varying shades and more photos of the product swatches so I could get something that I actually aimed for. I also tried their highlighter, which is in a pretty packaging, but it's hard to roll the highlighter onto skin without getting makeup on it or it, again, looking a tad weird on my skin. Their lip scrub is also ok.
Overall, I don't think the products are necessarily worth the price at least for online shopping, since you can't try them out. You can find equally good makeup at places like Innisfree, Etude House etc.

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Josephine
3 months ago

I have tried ordering on this site over six times and I cannot get an order through. I've talked with the help desk two times, and they still can't fix it! If it was for me, I would just stop quick now, but it's for a niece of mine. I can't disappoint her

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Allan
3 months ago

So in love with this line in general, the range of shades and the packaging is speechlessly beautiful, and speaking about the product, i wasn't disappointed! It wasn't overrated by no means

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Ethan
4 months ago

I have only tried the lips sticks but they are amazing pigments, adorable packaging and while a little pricey you are paying for a very high quality. Fenty is amazing definitely going to buy more.

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Lorena
5 months ago

I sent my return in at the end of July. Was finally able to reach destination Aug 20th. Today is 9/16 and still not information regarding my return. They are as slow as turtles. It is totally unacceptable.

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Dennis
5 months ago

I am so surprised at the reviews ,when i was reading everyone reviews 99% of them were people saying it's scam and not to order and that customer service is not great . My experience was the opposite , customer service via email were very responsive and answered back immediately and i got my package very quickly ! thanks fenty

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Demetrius
5 months ago

Absolutely terrible. I paid around 拢20 for a quick shipping. My order never arrived. I never got a tracking number. I emailed them so many times but never got any response. Suddenly, i got a notification that i have been partially refunded as they only refunded me the cost of the order and dismissed the shipping cost.
What a total scam. You鈥檇 think a big brand with good reputation would have an atleast decent service.

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Kristopher
5 months ago

I am surprised at the horrible reviews. I have ordered 2 to 3 times online from the website and have never experienced an issue. I utilize afterpay for my payment method and pay in 2 installments. I have been updated when my items ship and tracking provided. As always, USPS has been great to me. I'm no makeup geek, but of the products I've ordered, most of them have been good. The primer is not greasy, the foundation matches me perfectly, the sunscreen smells nice and applies well. The only products that I wasn't completely satisfied with was a liquid eyeliner set. It was a 3 pack of colors, 2 of the 3 had applicators that were slightly bent/thick product so it made application difficult. The colors were not everyday colors, so it wasn't a huge loss (plus they were on sale). I do look forward to trying more products, whether purchased on the site or from Sephora in a pinch. I am not a bot, not paid by the company, nor am I any sort of influencer or personality.

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Jacob
6 months ago

Company took two payments. Took over 5 days to reply to an email (automatic reply does say they鈥檇 get back in 48 hours).
Took 4 weeks for products to arrive.
Would not recommend ordering to U.K. there is no easy way to contact customer service with any queries.

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Jacqueline
6 months ago

I saw the Rihanna Vouge (i think it was) video where she went over her night time skin care routine. I then went around the Internet searching for reviews & everything seemed fine. I鈥檝e been wanting to try Fenty for some time and needed some skin care products so I figured I鈥檇 give it a try. I went to the website & bought the skin care bundle for $75 on Saturday & the money was debited from my account the same day. I saw my order was still processing on Tuesday & called to see when it will be shipped. The customer service lady seemed annoyed & bothered as if me asking about my order was inconvenient. She said that they don鈥檛 process orders over the weekend & processing takes 1-2 business days. Okay fine. But now here it is Thursday almost a week since I placed my order & it鈥檚 still processing. I think this is a little ridiculous since I could order from Target, Walmart or even Amazon & my order would be shipped within a day or two with no problem. If my order isn鈥檛 shipped by Tomorrow or Monday I will try canceling. Although I鈥檓 afraid they probably won鈥檛 let me because I read online that you can鈥檛 cancel, you have to wait until they ship your items & then send your products back for a refund. Which again makes me feel like after this experience I will more than likely refrain from buying their products.

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Lauren
6 months ago

I purchased the eye liner pencil and it is the worst. It is very rough to apply, it skips and when you try to re apply it takes it all off your eyes. I thought it would be a great product given that Rhianna has beautiful skin and makeup. I thought she would have a great product but I was very disappointed.

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Marissa
7 months ago

Finding makeup for darker skin had always been a challenge without having to mix custom blends. Fenty has been my savior. The foundation and concealers have worked wonders and do not dry out my skin or aggravate my acne. Well worth the cost.

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Kenny
7 months ago

They always get my items shipped to me quick and it's the greatest quality! The products are a bit pricey but the quality of the products is fantastic. I recommend

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Emmanuel
7 months ago

Not happy at all. Ordered makeup…it was never delivered…in fact according to the Shop App that I suggest everyone download…it went to a whole another address. I call fenty beauty…they tell me its gonna be 8-10 business days before they do anything…talking about we have to investigate…yeah ok. I will never order from them again.

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Alissa
8 months ago

The negative reviews had me worried, but my order arrived safely and in a timely manner. I appreciate the fact that even something as simple as a setting powder comes in all these diverse shades, so you really end up purchasing makeup that is best for you. I hope to try more of their products in the future.

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Maryann
8 months ago

If I can leave it without stars cause 1 star is to much for fenty beauty, they canceled my order twice without a refund total 155 us dollars money doesn't grow on trees, so you can easily robb people am so angry and disappointed

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Natasha
8 months ago

So, I had originally a package that never made it to my house. Somehow it went missing being delivered from Fenty Beauty to UPS. All I had to do was call Fenty Beauty though! I first called UPS to figure out what was going on, because the shipping tracking info said weird stuff. When they said the package never made it, I called Fenty Beauty. I was on hold for the same duration as I had been on hold with UPS; there does happen to be a pandemic, etc. I explained what happened, and I think after checking with UPS, they resent me a brand new package!

The other negative reviews had me worried, so I got really anxious, but I definitely shouldn鈥檛 have. People are human, and stuff happens sometimes, but Fenty Beauty took care of me!

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Deon
8 months ago

AVOID AT ALL COST!!! Highly incompetent and unprofessional!

SHAMBOLIC customer service!

No care at all for customers!

Tragic and pathetic!!

AVOID AT ALL COST!!!

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Guillermo
8 months ago

Do not buy beauty products from this scamming company! I ordered beauty for over 350$ and it got cancelled. So I tried to get a refund and no one is anwering any of my emails! Please do not buy!!! They鈥檙e scamming people!!!

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Juliana
8 months ago

Very disappointed in the customer service at Fenty. I purchased two items through them rather than purchasing through Sephora and reached out to customer service more than 5x and only received a response back once.You receive an email back from them automatically that says you will get an answer in 24 hours. It has been over two weeks since I received that email with no response (and I sent it twice). Honestly- may not even continue to purchase through Sephora because I am so disappointed in the lack of support.

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Eddie
8 months ago

I鈥檓 honestly HEARTBROKEN that I made 4 DIFFERENT orders for over $400 for my graduation photos and new post grad job. This company has cancelled two of my orders so far and I can鈥檛 deal with being on the phone for over 1 hour to tell them my issues only for them to tell me NOTHING. They provide NO type assistance of customer service and it鈥檚 disgusting. I wanted to support but not at this rate girl. MY BLACK DOLLARS CAN AND WILL GO ELSEWHERE. SYM RIH.

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Ty
8 months ago

I love FentyBeauty and all of their products, but I made a mistake by ordering from the FentyBeauty website. I want to re-buy my foundation and expected everything to go fine, but I keep getting emails from the company saying that the item is still in my cart and that I have not purchased anything from them. I didn't get a conformation email about my purchase but my card shows that FentyBeauty took $35.03 from me. I called their customer service yesterday and I was left on hold for 5+ minutes without hearing from anybody. I am currently on hold with them and am on minute 15!!! I have little hope to actually hear from someone about my problem. FentyBeauty has great products, but buy them from Sephora or Ulta because their website sucks! Doubt I will get my money back.

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Is FentyBeauty a scam?
According to the customer reviews, FentyBeauty should be avoided in any dealings and transactions.

Can I trust FentyBeauty?
Probably no. Despite the fact that the review was published here, FentyBeauty has not responded. Lack of responsibility is a fundamental determinant of trustworthiness.

Our user(s) provided the above review and comments against FentyBeauty, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the FentyBeauty reviews at any cost.

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