Fiserv

READ THEIR CONTRACT as I unfortunately trusted the word of the sales person. And I do believe the contract asks to waiver some rights, even if you are a sole trader.. other wording in the contract 'you have a short time to cancel' no specific amount of days mentioned, I was told the contract was 18 months, then, after I signed, told that was an opt out clause, I still have to pay a cancellation fee, 拢100 at 18 months. Restocking or re packaging charge, 拢190 plus vat, No wonder the sales person stayed on the phone with me while I opened the emal document and signed it! When I complained I felt accused, they are very defensive, it is hard work to deal with this company… Hard to prove in court what is said over the phone. The thing that gets me is all it is, is one little card machine in the shop, it is like I have signed my life away with them. Very exhausting to communicate with them. The complaints email bounced back too. Easier to give them my money and write a bad review but isn't that how bullies get their money

DO NOT USE!

Changing the name from First Data because of the shocking reputation the company has got shouldn't be allowed!

Sold by a dodgy walk in salesman, my naive girlfriend at the time was conned into signing up to a long 5 YEAR agreement!

The fees have been ridiculous, and we just couldn't wait til the contract ended so ended it early, obviously with fees.

We followed the T&C's for cancelling and get an email back from them saying the contract with payment sense and partners will cancel in 30 days, plus the address to return the terminal to. All done right?

No…

They tell us to return the terminal and we do, now 6 months later we are still getting emails and letters from first data their partner in supplying the terminal saying that we didn't cancel the agreement with them demanding the monthly rent and terminal return fees…it's just a joke, calculated and just cleverly hide things in t&c's etc to just screw you over and get money from you.

Both Payment sense and First Data are terrible and we feel conned from our contract with them. DO NOT USE!