Flysmarter

Read 9 Reviews of Flysmarter to check if it is legit.

Website & Phone:
 http://flysmarter.de

Efrain
5 months ago

Cheap prices, no problems during booikng. Due to Covid-19 in April, my flight to Tansania was cancelled and flysmarter arranged to get the money back from flight company.

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Hailey
5 months ago

I booked a trip to Hawaii in January 2020 which was cancelled due to COVID. When I called (in June), at the peak of the crisis with regard to traveling & holidays, the people @ Flysmarter were quick to answer (no waiting time), the man I spoke to explained the options honestly, very transparently. I didn't understand it immediately, but he patiently explained until I did. After choosing for a refund, he started the refund process without further questions or forms or anything. Handling costs were 40 euro, which was communicated clearly and I think it was well worth it. They really solved it very well.

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Tommy
5 months ago

On 25th March 2020 the flights for a party of 4 from Europe to South Africa were cancelled due to the Corona virus. Since then I have been involved in a never ending battle with Flysmarter to have my money returned or to obtain vouchers. To start with Flysmarter pointed to the airlines and maintained I should be refunded by them. The airlines in turn pointed to Flysmarter indicating that they would refund them and Flysmarter would then refund me. Trying to rebook the flights via Flysmarter failed as they did not respond. I have now established that at least one of the airlines involved have refunded Flysmater. Flysmarter's response was that they are still busy checking with the airline (5 months after the cancellation!). I would advise to never ever use Flysmarter, they are completely incompetent.

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Ernesto
5 months ago

We booked a Business Flight in February. Last week we got the money back. During Corona, it was a hard fight, but all the time I was in contact with FlySmarter.

I paid 90 EUR for the canceling and it was only possible to write them a mail.

At the end, I'm glad that I got my money (3450 EUR) back!!!

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Erik
6 months ago

Great service!!! Thank you very much!

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Stewart
10 months ago

Especially in these testing times, Flysmarter answered my email regarding upcoming travel to my satisfaction within an hour.
I had never used Flysmarter in the past, but will definitely consider them for future bookings.

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Christy
10 months ago

Not recommended! the worst deal ever!

Airlines offer a bunch of alternatives due to Corona Virus situation, while Flysmarter are not transferring those to us, as their direct customers, but charging extra fees for anything. I have to pay for change on travel dates a handling fee and the change on tariff price (while the airlines clearly state there are no additional costs)

I would definitely never recommend to book a flight through Flysmarter.

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Roberta
1 year ago

Really great, competent and time- efficient service. I had a very short-notice rebooking request which was handled within minutes. Very appreciated!

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Ashli
1 year ago

Pure Horror! First it Said the booking didnt Go through.
The First confirmation was sent to my spam inbox and only the second one (approx 20 min later) to my normal inbox. When I told them that i wanted to cancel my booking because I had already booked the tickets directly at the Airline in the meantime, they pressured me into paying 60鈧?Per ticket as a cancellation fee!! Giving me short time frames to decide and all. Real mafia style and NO consideration for the customer.
I will Never Book with them again!

Is Flysmarter legit or scam? Can I trust Flysmarter?

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