FragranceShop.com

518-7 Old Post Rd # 333 Edison 08817 United States
1-877-939-9397
http://fragranceshop.com

Lynn
1 month ago

Love it – Great sale price and free shipping on my most favorite perfume. Arrived very quickly. Overall very happy.

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Adrianne
1 month ago

Package never arrived, they don't want to give a refund. Their customer service is just terrible, never contacted me regarding updates on my package not wanted to give a refund

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Vanessa
2 months ago

Ordered Creed Aventus. Came fast and appears authentic. Never had an issue with this retailer. Don't understand where all the negative reviews are coming from.

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Noel
2 months ago

AVOID! Was not a pleasant experience! I have never come across a online company that requests a utility Bill/bank statement after a Order has been processed! I was a little concerned over receiving this which resulted in me doing some research to make sure the email I received asking for personal details from the fragrance shop wasn鈥檛 a scam email in itself! Turns out it鈥檚 a common Issue by looking at other reviews and All Due to my order being 鈥榝lagged鈥?by this company For supposedly potential fraud!.
With this said for my order to be shipped It meant I had to follow instructions and take time out of my day to find a qualifying document and then Forward the information though email! I.e a utility Bill/ bank statement that is dated within the last 3 months (Of Which I didn鈥檛 it feel comfortable in sending over) And because of this bizarre ridiculous process in effect my shipment is delayed and 3days after placing the order I'm still waiting for items I purchased to be shipped.
Enough said I think I鈥檝e had enough of my time wasted already!.
Bottom line. This was my first and LAST time I will be using the fragrance shop. Totally unnecessary process on a order that was under 100 pound!
I would not recommend to anyone looking to buy from here.

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Asia
2 months ago

Product came with broken leaked sample and bad packaging.

I emailed them, they replied I wrote back and never heard from them again.

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Rosemary
2 months ago

The customer service is rude and abrupt, despite you being polite to them and quite frankly this has put me off any future purchases with this company.

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Clarence
3 months ago

The worst shopping experience of my life.
Never again. I paid to have my order expedited, what a waste of my money. No phone number to call, communication is by email and it takes forever for customer service to respond.
When you get a response this is what you get:

Please click on the link below to see our processing and shipping times:

Your order #100116756
Your order #100116712

Sincerely,
FragranceShop.com
Customer Service

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Kelly
3 months ago

Yes, the prices are fantastic but I am not impressed with the product. This is an example of get what you pay for.
The product comes in a simple glass roll on container with what appears to be a homemade paper label.
The second reason I would not order again is because they messed up my first order and didn't send the two items I ordered; they only sent one. I wrote to them and they did send me what they thought was the second part of my order but it turned out to be the same perfume I got the first time. So now I have two of one kind, and none of the other.
I wrote to them again but instead of sending me my second perfume they just refunded me some money.
I'm not even sure if I got the correct amount back because there were promo codes involved.
Due to my experience; I will not be ordering again through this company.

I would like to add that in order to leave this review, I had to "sign up" and agree to them sending me stuff to my email. I want my review to be shown so I'm willing to go ahead and give my email if it saves one person from going through the same headache that I went through.

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Cara
3 months ago

I have been using Samsara by Guerlain since it came out. My most recent purchase from the department store didn't smell the same. I was VERY disappointed. I ordered the version from The FragranceShop!! My scent is so CORRECT!! Thank you!! Ever since you had a physical store on Lincoln Road in Miami you have always come through for me!!

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Cassidy
3 months ago

don't buy from here bc they don't care if your package lost…

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Emma
3 months ago

I have shopped with your company a few times and have always been more than satisfied. Authentic products shipped quickly and packed well. I will never buy my perfumes from anywhere else!

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Teri
5 months ago

Completely satisfied with product and the promptness with which the order was delivered. Highly recommended 🙂

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Jeannie
5 months ago

Perfect, absolutely no problems and came within two days! Very pleased and would use again.

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Kari
6 months ago

Sent wrong item, told me it was repackaged by manufacturer, it wasn't the right scent.

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Camille
6 months ago

Sent the wrong perfume, told me the manufacturer repackaged it but it was the wrong sent. Wanted to charge me for return. Will never order with them again.

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Edith
6 months ago

I recently placed an order with fragranceshop.com and I can't express how fantastic the whole transaction was and how satisfied I am. The products are exactly as described, the shipping is incredibly fast. I placed an order on Wednesday and had it Friday from across the country. I have to say their customer service is exceptional. I asked a question before placing my order and within 20 minutes I had an answer! Thank you and will be back!

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Dominick
6 months ago

Do not buy from here unless you want to pay real-product prices and receive fake perfumes.

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Janice
7 months ago

The Green Irish Tweed I order is not authentic

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Noelle
7 months ago

This was my first time ordering from FragranceShop and it definitely WILL NOT be my last. I was very impressed on how fast I received my package. I placed my order on a Wednesday and received it that Friday.

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Randal
7 months ago

I've been getting the same perfume from other websites for years and get tons of compliments. This one was CHEAPER. Guess you get what you pay for. It's a fraud. I got 2 and want to send them back. I've tried like 5 times. Has no smell whatsoever.

Shame on you.

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Jenifer
7 months ago

My experience with fragranceshop has been excellent, it's the real deal. I always order my favorite cologne creed Aventus from them, never any issues. I highly recommend them and fast shipping definitely a plus.

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Janelle
8 months ago

I absolutely love my Burberry perfume. You guys are awesome! Shipping was very fast. I checked to see if the perfume was genuine and it was EXACTLY like the perfume I bought from the store. Great price! Thank you and stay safe!

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Peggy
8 months ago

Buyers, Don't buy from this company, they sell counterfeit products and don't return your money. I have been using Drakkar Noir for the last 15 years and know the long-lasting scent and quality of this product. I usually purchase it a Macy's but 15 dollars of Macy's price sounded like a good deal, well it wasn't and now I am stuck with a bottle of watered-down counterfeit cologne.. I will never buy from them again… YOU HAVE BEEN WARNED!!!!

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Bret
8 months ago

AVOID AT ALL COST!!!

I recently purchased a gift (a Chanel Chance eau de Perfume 50ml) for my mother from The Fragrance shop.

The perfume arrived within 2 days which was great. But as soon as my mother tried it out she complained that the fragrance lasted no more than 1 minute and some change (my mother had an old Chanel Chance perfume that was almost finished and she demonstrated to me how strong and long lasting the fragrance should be).

It was clear as day that I had purchased a counterfeit product. But I contacted this company in good faith and reported the above complaint, and i went through the process, sent the product back for 'Testing' only to be informed that their testers could not find any fault with the Fragrance!

AVOID THIS COMPANY AT ALL COST!!!

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Krista
8 months ago

Once again awesome experience! Found exactly what I wanted, placed my order on Thursday afternoon and it was delivered Friday! Will continue to purchase from here and have given referrals to everyone I know!

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