Website & Phone:
⇗ http://franceobjetstrouves.fr
Jena
2 months ago
Excellent service
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Christen
3 months ago
The process was very fast and efficient.
Merci Beaucoup pour fair la difference pour moi !
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Reid
3 months ago
very fast response on phone call. im very satisfied with their services
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Leah
4 months ago
Thank you. Worked well.
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Jonathon
4 months ago
a very good experience indeed, very nice people!
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Misty
6 months ago
Paid immediately the admin fee, waited a further week for them to get me a quote for shipping.
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Milton
7 months ago
It works! Very safe and convenient. Found my lost wallet en a few days. Thank you. Make sure you put your name exactly like in your ID card
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Justine
7 months ago
Until now I could not get an update about my shipment. Airfrance is telling me to call chronopost to follow up and chronopost are telling me that the sender (airfrance) has to arrange for pick up that didn鈥檛 happen yet! Please someone help me! I tried to call airfrance in the airport the person picking up is diverting me to the call center of airfrance and the call center is telling me I have to call airport people as they don鈥檛 handle items that were left on the plane.
I paid everything to make sure I get my item and until now it鈥檚 pending the sender (airfrance in the airport) to give the shipment to chronopost.
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Eli
7 months ago
La validation de la correspondance entre l'objet et sa description 茅t茅 un peu laborieuse, mais sinon tout fonctionne bien.
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Shawna
7 months ago
What a joke of a service. Impossible to speak to an actual human being. Informed me that an item matching the description of the lost item had been found, yet did not get in contact with me, or reply to the countless emails that I sent through. Its been over 6 months and I still have had no update. They have no contact number and do not reply to any communication. How can you just lose luggage? It's got to be somewhere!
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Allan
11 months ago
S茅vices normal et efficace je l'ai recommand茅 aux autres , super
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Kathleen
11 months ago
I Had my item back. The services works very well
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Zackary
1 year ago
I can't find a way to enter the date of loss on the form, which means I can't submit the form. The date box just displays "NaN/NaN" or remains blank.
Can anybody tell me how to enter the date? Please.
FOLLOWUP: France Objets Trouv茅s tells me you need to accept cookies and disable your extensions.
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Rene
1 year ago
Un grand merci
vous 锚tes formidable d'avoir su trouver et restituer mon iPad
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Maggie
1 year ago
FAST AND EFFICIENT!
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Derek
1 year ago
Im so happy for this office, helps me a lot and Im calm now. Somethings are more important for their contain that the object by self. This office returns us the peace.
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Keisha
1 year ago
The lost and found process was simple to use and very efficient. The only change would be to have the lost and found facility on site at the airport to make it more convenient to retrieve the lost item.
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Lance
1 year ago
Very quick response over emails and clarifications about the process and good interactions with the team locally. However, it was really complex to execute the whole process during the transit time in Paris. The whole recovery took 2h and it was not a smooth flow. My mother and son had to leave the international area to go and fetch the phone. People were not really clear about the procedure and it proved to be a lot more complex than expected. Eventually it worked out but I believe the whole execution phase could be simplified.
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Virginia
1 year ago
It's great there is an organization like this in France. We are from California and we had a bad experience on our first day at Paris, at this point we are not sure if someone picked our travel documents handbag or if we just lost it. Anyhow, we posted our items and 2 weeks later we receieved a notification they were found and were located at their office. I paid for the shipping and one week later I received the handbag with our documents at my door. The process was easy and reliable. Thank you for your work!
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Riley
1 year ago
Only gave me the email address of Lost and Found in Lyon airport and they take 4 days to respond to every email, absolute nightmare
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Kelly
1 year ago
Lost my ipad. They found it and brought it back. THank you.
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Alissa
1 year ago
brilliant. just brilliant. thanks!!
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Janie
1 year ago
I had hard time find the area. Otherwise, the system is almost perfect. You can add an app for more convenience.
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Erica
1 year ago
Very bad. After almost 3 months, I did not receive my id card back.
I wrote and called them at least 5 times but I still cannot have an answer. Next week I will go to the police because I need a new document.
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Levi
1 year ago
Clear instruction, support good, pleasant and helpful!
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