Freebox

Read 3 Reviews of Freebox to check if it is legit.

Website & Phone:
 http://freebox.fr

Curtis
11 months ago

Internet is crap and free will try and charge you for anything they can. They also "accidentally" overcharge. A bunch of unethical people who have no issue robbing you. Avoid them they are absolutely terrible and I'm being nice. I'd go as far as saying I personally hate them and whoever works for them. You can be a 5-year client and be a few days late they will cut your phone and internet within 24 hours and then charge you extra for it. Lucky I can't swear here.

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Brenda
11 months ago

AVOID FREE for internet at all costs! They make leaving Free for another provider extremely difficult and expensive. On top of the very bureaucratic (and not free) procedure to inform them that you are leaving them, they also don't let you give your Free equipment back at a Free shop, they force you instead to use UPS (very inconvenient in France, not many offices) and then they claimed not to have received the equipment and threaten to charge me over 400 euro, even when you have proof from UPS that it was delivered to the correct address over 1 month after their accusation. You are then forced to complain by registered delivery at your expense, as once you leave their usual number is not available once you have left and they have an expensive call number that leaves you on hold for a long time (other users report this as well), racking up a significant phone bill. Even when I provided proof of delivery by registered post, they then changed their story to say that only the plugs where missing, even when I know that they were in the box I sent via UPS. Whe I did get to speak to a Free person, they told me they would need to check the weight of the box to check what was missing, even after more than 1 month after the UPS proof of delivery, showing that they had not actually even checked the contents and were only checking against a recorded weight! My experience appear not to be unique for users who leave Free. If you Google ''Freebox Arnaque r茅siliation'' there are many similar stories from other users. It is almost as if it is a very clever scam to extract every euro possible from people who leave Free.You cannot even reply to the e-mails they send you, AVOID FREE AT ALL COSTS.

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Daniella
1 year ago

TERRIBLE – TO AVOID – CHHOSE A DIFFERENT COMPANY – DOES NOT WORK FOR SEVERAL MONTH AND FREE DOES NOT FIX IT. I AM CHANGING THE COMPANY NOW.

Is Freebox legit or scam? Can I trust Freebox?

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