Website & Phone:
☎(855-248-6723
⇗ http://garagecabinetsonline.com
Randall
4 months ago
The product I ordered was backordered. Garagecabinetsonline collected the full cost of cabinets I ordered which was close to $5000. I called after over two weeks had passed to check on the status of the order only to learn the product was still not available. At that point, I asked the sales guy, Alex, to refund my payment. Alex, stated he would check the order status again and call me back. That was two days ago. He did not call back. Fortunately, I paid with PayPal and have initiated their problem resolution process.
This company charged my credit card knowing the product was back-ordered, then refused to refund my payment after three weeks had passed without providing any information regarding when the product would ship. Suggest you shop for garage cabinets elsewhere.
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Danielle
4 months ago
Received the 8×8 slat wall promptly upon ordering. Very easy to install. One of my pieces was damaged in shipping. Was able to connect with Alex who quickly had a replacement piece out to me. Love this product and ordered a second wall for the other side of the garage as well!
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Efrain
7 months ago
3 out of 4 of my locker cabinets showed up damaged. Obviously, this was the fault of the freight company. It was a bit of a hassle getting things straightened out and doors/cabinets replaced, but in the ends Garage Cabinets Online covered everything and shipped out new prodcuts.
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Donna
7 months ago
Alex went out of his way to insure we were not only satisfied, he spent a great amount of time and calls to make sure we were pleased as well.
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Megan
7 months ago
Delivery was slow , product is great. Last time I got a better price from Costco, they don,t carry it anymore
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Cheri
7 months ago
love this place. have been looking for flooring for months and finally found on this site. will be back when get more money
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Landon
7 months ago
Its been great so far, lets just see how fast you can get it delivered to me. That will make a HUGE difference if I order more from you, and refer you to others. Service is #1 for me. Please get this shipped as soon as possible. We need it like yesterday! Please don't send me an email of backorder. If you do I will cancel the order. The reason I ordered from you is because you appear to have it in stock, that is what led me to you. If not in stock, you should let your customers know at the time of purchase. I am expecting quick and fast service from you, so that I may use you again. Thank you.
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Natasha
7 months ago
Happy to find Garagecabinetsonline website with high 5 star online ratings, but was unable to get quick response to Chat question or phone message regarding estimated shipping or delivery date of desired product. This information is only given after order is placed. Decided to place order anyway because of high site ratings. Fingers crossed for quick delivery date.
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Shante
7 months ago
Your website says you have items in stock ready to ship which I've found out is untrue. You merely take the order and drop ship from the manufacturer, Proslat in this case. I could have purchased from another site and not had a 2 week delay in my project
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Sierra
7 months ago
I placed an order 17 days ago and all i see is my order is confirmed and is being prepared for shipping. I didnt order anything large. How long does it take to box something up and ship it? It only took you one day to post a charge to my credit card.
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Abbey
7 months ago
Very easy transaction thus far. Just did not receive any information as to when i will receive my order.
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Sydney
8 months ago
I only received part of my order. Have called several times. 3 1/2 weeks ago when I made the first call, I was told someone would get back to me within 24 to 48 hours. I am still waiting for a callback and the rest of my order! I am not at all impressed!
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Toby
8 months ago
Nobody has called or contact me with the status of my order, the day of purchase said it will be deliver soon
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Jerrod
8 months ago
Simple easy to navigate. Quick response to questions and concerns. Felt comfortable and confident with answers given.
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Ruth
8 months ago
Our delivery is noted delivered and we have not received it. I have left messages Garage Cabinets on Line 800-960-8341 and have not had a return call.
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Shayna
8 months ago
Delivery time was insanely fast. Great Service. Installation was a breeze. Mounted to wall by myself in under 2 hours with coffee breaks. Its spacious and well built and currently some of the shelves are holding more than what I thought they would with no signs of stress. Great price for what it is.
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Jason
8 months ago
It was never stated, or at least not in a way that is easily visible, about a 1-3 week time lag from ordering. I could’ve just gone to Lowe’s and gotten it sooner.
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Chase
8 months ago
Customer service from Garage cabinets was good. Delivery time from order date was almost 3 weeks and was not acceptable considering product was already in the USA. Due to Covid i do understand a delay but there was no communication from seller or vendor during the delay.
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Randall
9 months ago
Shipping is taking forever. I ordered 22 days ago and still don't have any tracking info. Based off of that alone I'm not sure if I would every place an order again through GarageCabinets.
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Bonnie
9 months ago
Haven’t received my order yet and I ordered over a month ago. Have not received any updates either.
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Kristopher
9 months ago
No communication since initial purchase almost two weeks ago. I understand there might be delays in shipping the order but would expect to at least get an update…
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Sasha
9 months ago
Alex was informed and helpful. Involved a couple of callbacks. Prompt and professional. He’s a keeper.
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Yvette
10 months ago
Good quality. Easy to track once it leaves the warehouse. They did an excellent job packaging so order was not damaged. Would definitely order from this company.
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Cecilia
10 months ago
Before going to checkout I could not determime what color I ordered. You may want to improve on this feature.
Yhanks
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Kathy
10 months ago
So far everything was good. Hoping there won’t be an issue with what I purchased in terms of availability since it showed in stock and available.
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