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1 month ago

I ordered two paintings from GICANGEL. I have emailed their customer support five times unsatisfactorily because:
1) I never received confirmation email, although I see PayPal paid them
2) Site doesn't recognize my email, so I can't log in to check on order (they replied "don't worry, be patient").
3) Finally–after FOUR emails, I received a tracking number which doesn't work, for a tracking site link that won't open.
4). Although the company address listed is in England, all communication is from China, in poor English.
…I have NO idea if a package will arrive eventually.

Is a scam? According to the customer reviews, should be avoided in any dealings and transactions. Can I trust Probably no. Despite the fact that the review was published here, has not responded. Lack of responsibility is a fundamental determinant of trustworthiness. Our user(s) provided the above review and comments against, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the reviews at any cost.

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