Gifi

Read 4 Reviews of Gifi to check if it is legit.

Website & Phone:
 http://gifi.fr

Katy
1 year ago

I鈥檓 sad that I even have to give them one star. Utter rubbish. In conjunction with GLS (their choice of delivery service) I was first told that my order was on its way, then delivered (when I had been in the house all day) then on its way and then, again, delivered. Once more, I had stayed in waiting for this delivery. Nothing.

I had to get a French friend involved. She rang the first Customer Services number we could find. Was given another. Then another. And another. Eventually got through to someone who assured her everything will arrive tomorrow. She was also told that we could go either to Caen or Carentan to pick up the items. Bearing in mind I had paid for delivery (?) we declined.

In the interim I have sent off THREE emails, to various Gifi sites and received not one single reply. Clearly, their 鈥楥ustomer Services鈥?needs to be re-named.

I cannot express how very, very cross I am with the lack of service, politeness, courtesy. This company has embodied, for me, everything that is wrong with on-line shopping.

Shop with them at your peril.

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Callie
2 years ago

Terrible, the worst, DON'T EVEN THINK ABOUT IT!!!!
They lost one of my packages on the way and I didn't get any of my orders. So obviously I cancelled the order. Now after 2.5 months I am still waiting for them to return my money….

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Gladys
3 years ago

Chez Gifi, il y a pas mal de petites choses qu'on peut acheter pour sa d茅coration ou pour s鈥櫭﹒uiper en cuisine, par exemple. J鈥檡 vais assez souvent.

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Tabitha
3 years ago

Avoid this seller. I ordered an expensive spa. After many requests for information about why it hadn't been delivered, they finally admitted that it had been damaged in transit. I have no idea whether this was true. Then they said they couldn't give me a refund because the transporter hadn't returned it. Why they thought this was my problem I don't know. When I threatened them with a writ, they panicked and surrendered. At least, I thought they had. I should have known better. All in all, this took three months, and I have no spa, and no refund. And no refund offered at all for those accessories I bought and are now redundant. Really terrible customer service from people who just don't care. Shameful
Update; the threat of a writ scared them into refunding the money, so if it happens to you (if you are mad enough to buy from these people) get a lawyer immediately!

Is Gifi legit or scam? Can I trust Gifi?

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