GLAMMY

Read 25 Reviews of GLAMMY to check if it is legit.

Website & Phone:
1-800-425-1181
 http://glammy.com

Michael
1 year ago

Amazing product! Love the lights! It never gets hot ! You can dim the light and make it brighter. Easy to set up. Comes with plug and USB port. I use it everyday! Can鈥檛 live without it. Very light weight. Fast shipping! Amazing customer service. Love the packaging

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Gabrielle
1 year ago

I did not get what I paid for. Was told the mirror was 10X magnification. It was not. Then had to go through the hassle of returning it. Their on line system was down and phone calls were not returned. Never again. Poor CSR experience. Thanks Cherie.

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Marie
1 year ago

Dont bother trying to order from glammy. My husband tried ordering the marilyn landscape mirror as a birthday gift. ATTEMPTED 4X!! And still NOTHING. No confirmation, no status, no updates at all! But, they were quick to charge his account the 4X he tried purchasing this crap. Not a good look for a business and a huge inconvenience. The customer service line is useless. They gave him the run around relentlessly to the point they go "we dont see anything pending on our end theres nothing we can do." W-T-F?!?!. Till he had to clear it with his bank 3x. Really ridiculous. You're better off spending the extra money with the company Vanity Impressions.

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Bianca
1 year ago

My wife love the mirror

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Elyse
1 year ago

I have ordered my product a month ago and still have not received anything. I keep getting the run around from customer service and no help. They have charged me for the product. But have yet to handle the shipping. So now no one is getting back to me. Any suggestions?

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Alecia
1 year ago

It was a painful experience to get my address approved for my package to be sent out. It took a week for it to be resolved even though the address was correct all along. Then when I received the package they forgot to include the screws for the base. I had a whole package for the wall mount but none for the base so I had to go out and buy my own. I love the mirror and it came packaged very well but over-all customer service needs to improve.

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Breanna
1 year ago

Wow. This mirror is incredible. The perfect size, the perfect lighting, the absolutely perfect clarity. I would order this mirror over and over again if I needed to.

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Ruben
1 year ago

This personal makeup mirror is bomb. The light is bright and has three different tone modes. You can hook up your phone to it's bluetooth and play music. The speakers are good quality and go up to really loud. You charge it with a USB plug and you're good to go. It also turns into a lamp if your turn the mirror up. The mirror itself is awesome because it's a big size and comes with a small magnifying mirror that attaches to the center with a magnet. This mirror suits my needs perfectly and is way more affordable than some other mirrors I was looking at. It's normally around $100 but I bought it with code "dashglam" for $75.

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Marshall
1 year ago

Purchasing was easy; returning an item has been a bit difficult.

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Kent
1 year ago

Very classy ! I love the dimmer and easy USB side plug in features.

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Abraham
1 year ago

I had such a terrible experience with Glammy. I loved their mirrors and wanted to get a few for my business. I tried placing an order online for 3 days and it would not work, I even downloaded different browsers thinking it was me. I finally call customer service and while they were extremely nice and understanding they were totally useless. Every time I called they would tell me the order was not going through but were unable to tell me why or provide a different solution. I tried placing the order for TWO WEEKS. Until it got to be too much trouble and I gave up and purchased different ones. It was really a shame.

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Chantel
1 year ago

The 2 Hepburn mirrors I purchased were exactly what my two daughter's wanted! They love them! Purchasing and receiving were excellent! Truly recommend!

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Fabian
1 year ago

The product arrived today and is very good quality. It鈥檚 what I have been looking for and I expect to enjoy using it. Very light weight.

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Serena
1 year ago

Ordered a product, order was labeled as being processed for over a week. No info or email regarding process and handling times or shipping times i.e. no tracking info. Also, no contact from the company about my order questions through their customer service port. (No email confirming if my inquiry went through). The money was withdrawn from my account. I may have to label this as fraud with my bank to see if I can get my money back.

All Glammy needs to do is send email updates (status reports, email responses) in a timely manner to reassure a customer. This isn't hard.

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Josiah
1 year ago

I was excited when I found Glammy, as I was looking to replace my overpriced and way-too-bright Glamcor Riki ($195). Once I ordered my Hepburn travel mirror ($55+free shipping), it took about 2 days just to receive a confirmation email, and another 3 days for it to ship. However the tracking didn鈥檛 move, until the day I received my package, suddenly the tracking worked being marked as delivered. The initial process was wonky, but I figured it鈥檚 a new company so they鈥檙e working on. My mirror arrived wrapped in layers of clear cling wrap, with the content see-through (potential package thieves) and the top and bottom exposed. I was shocked to see that was their packaging, especially for something fragile. Cutting through the cling wrap to get to my box was a nightmare. I was angry at this point. The only thing that made me somewhat relieved was seeing the sturdy shatter-proof padding inside the box protecting my mirror. However I still don鈥檛 think that excuses the way they shipped my item. The mirror鈥檚 charger is a single USB chord; they do not provide a wall unit. So I charged the mirror through my MacBook. The mirror itself is alright. The cover is plastic with magnet closures. The control design is clean and easy to use. I can鈥檛 change the tilt angle of the mirror. I鈥檓 just not sure about the lighting; it seems to make me look green (especially at night in my poorly lit room.) I did switch from the blindingly-bright Riki to this, so we鈥檒l see. My 3 stars are for the product itself and customer service (fast responses through FB messenger.) There鈥檚 so much room for improvement; but given their price point, compared to the more established and pricey vanity brands, I guess you get what you pay for.

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Bridget
1 year ago

Great quality Beautful Mirror but I too had the same experience as Brad when ordering my mirror online. I attempted to purchase a Marilyn mirror multiple times but kept receiving an error message, I thought I was doing something wrong, finally after feeling frustrated I gave up. The very next morning I received notification from my bank I had a large charge and 7 identical pending charges…Wowzers…not okay. I tried calling Glammy but after waiting for 12 minutes for someone to help me their system finally told me they had no one available and to leave a message or email them, I tried calling back shortly after to receive the same frustrating 鈥渘o one available to help message鈥? After looking at my change through my paypal account I found there was another phone number other than what was listed online for Glammy, must be a parent company but with this number I was actually able to reach someone. I first spoke with Felipe who I explained my whole experience too, he apologized and explained this is unusual but it appeared on their end they were already working on canceling some of these pending charges but one has already gone through, I explained I was okay with the one charge because I still wanted to receive a mirror. A week went by I received my Marilyn mirror, it was very well packaged, very secure, lots of padding, they for sure did not skimp on making sure their package arrived to me safely. The set up was very easy and every bulb was packaged individually for protection. I was thrilled my new mirror was beautiful it was absolutely stunning! After getting my mirror all set up and situated on my desk the way I wanted it I plugged it in only to find out the lights would not turn on, oh the frustration from it not working now, I couldn鈥檛 believe this was my luck. The very next day I called Cusotmer Service again, Felipe was the one to answer my call again (clearly a small customer service department but friendly and willing to help, just proof they are new and growing). He remember me as soon as I said I had 8 pending charges. He walked me through the process to send the mirror back so I could receive a new one in it鈥檚 place. I did have to send a small video showing proof of my issues and after doing so he emailed me a return mailing label so I could ship the mirror back to them. The biggest pain for me was taking time out of work (one who never leaves for lunch) and drop this 50 lbs package off at UPS. Not only was it heavy but it was awkward to get in my car. I guess this is just some of the pain that comes with online shopping. The very next day less than a week after notifying Glammy of my issue I received my new mirror. I was so excited but also very nervous to do this all over again. I opened my box and again it was well packaged. Set up was super easy less than 10 minutes and to my relief this one worked! I鈥檓 thrilled and in love with a mirror. It鈥檚 beautiful, the size is perfect, the bulbs don鈥檛 get hot, and there is a power source to plug items or even your phone. I鈥檓 leaving a 5 Star because the mirror itself is worth it, customer service is doing the best they can especially for what online glitches they might of experienced. I felt everything was well handled. Yes I had my own frustrations and that okay, that had something to do with my own patience issues. All I listed above is not the company鈥檚 fault and when it was an error on their end they tried their best to correct it right away. Yes I could of left a lower review for the troubles but people forget way to often what a review is for. I feel my five stars given is well earned. The product is 5 Stars. Glammy is growing and I only see improvements from here on out. Thanks Felipe!

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Cecil
1 year ago

love my new glammy vanity, makes me look so glamorous 🙂

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Paige
1 year ago

Best lighted mirror ever !!

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Krystle
1 year ago

I love this website! They have the best mirrors <3

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Elliot
1 year ago

I am thrilled to recieve a product that has so much invested in it's quality. Based on my initial use I am more than satisfied. I would have liked to have recieved it sooner. There was some delay in the shipping. Someone did take special care in the packing. I really appreciate that outstanding effort.

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Justine
1 year ago

I love the mirrors, I brought one for my daughter as a birthday present and the other one for myself.

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Bobbie
1 year ago

mirror came broken after waiting almost 3 weeks
🙁 i realised it wasnt packed safe enough. they replaced my order, i told them about thd way its packed they sent it the same way. i got lucky and it wasnt broke . great mirror but sorry package.But i was impressed in wich way the customers service reps. handled my predicament. And my order was replaced efficiently.Good job Felipe.

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Susan
1 year ago

Beautiful travel mirror. Size is great. Lighting is perfect. And it is cool looking ! Highly recommend.

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Keith
1 year ago

Service can be improved. A confirmation of purchase email never arrived- had to contact the company. Website states that an email will be sent with the shipping information- again never sent. I contacted customer service requesting shipping information and they never responded to my email.?

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Lyndsay
1 year ago

Have been charged but nothing has arrived yet and I have received no notifications of it being shipped.

Is GLAMMY legit or scam? Can I trust GLAMMY?

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