Goodlifebiomass

Read 8 Reviews of Goodlifebiomass to check if it is legit.

Website & Phone:
 http://goodlifebiomass.co.uk

Nichole
2 years ago

One start is far too generous! I ordered 2 pallets of wood pellets in December, it is now mid March and I am still waiting. They do not reply to emails or answer the telephone. Do not buy from this company.

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Thomas
2 years ago

Use this company at your peril. I ordered pellets once in 2017 and they did turn up eventually. Then ordered 12/12/17 after numerous times phoning & e mail; got sporadic response promising delivery. 1 month + later still being promised delivery. Was offered refund, refund has not materialised. I know there is pellet shortage but ordered from another company & received delivery next day. It transpired this company offers stock it doesn't physically have, therefore I suspect that as prices have been rapidly increasing they are unable to source the goods at the prices they offer.

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Julius
2 years ago

Not even worth 1 star…

I've had a piece of steel in a bag of pellets ( jubilee clip type stainless steel band )

I ordered more pellets and they took weeks to come, with no explanation/communication. I tried many time to call and left messages but they never answered my calls. Eventually I got an email saying there was a supply problem.

Then I've ordered more ( definitely the last time ) and 16 bags had substandard pellets that were soft and crumbled when touched.

Again nothing done, not even an apology .

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Angelina
3 years ago

DO NOT RISK YOUR MONEY WITH THIS COMPANY!
They will take your money, not deliver your goods and then totally ignore any attempts you make to contact them.
I will be taking legal action against them if I am not refunded my money today!
Go to White Horse Energy for your pellet needs as they update their stock availability almost hourly and are contactable.

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Regina
3 years ago

Order not received

I ordered a pallet of wood pellets on the 18th November 17, payment taken and email confirmation of payment and order but no delivery. No response to messages left on their answer phone. No response to emails sent and no response to messages on their FB page although it states very responsive.
I am very disappointed.
I would not recommend this company.

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Darren
3 years ago

This company really looks after their customers. The products are great and unlike other biomass fuel suppliers, there is always someone there to speak to. Highly recommend trying them.

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Peter
4 years ago

Order two pallets of pellets over a week ago for a delivery today 17/01. On the day of delivery we had no communication from the company regarding consignment number etc. Rang the company 3 times asking where the pellets where and who was delivering them. The response by the receptionist who stated that she was the manager was that if we ordered them for today they will arrive today. Asked a number of times for the carrier and consignment number which she couldn't give and was told that she was on her own and is trying to sort it out and would give us a call back. Still waiting for the call back. Tried to call since midday and the phone goes straight to answer phone. No response from emails. Wouldn't TRUST them, bad customer service, believe this company to be a scam, take your money in advance.
The below review is from the owner Will !!

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Lyndsay
4 years ago

Cheapest pellets I have found anywhere in the uk and fast delivery. Highly recommended.

Is Goodlifebiomass legit or scam? Can I trust Goodlifebiomass?

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