Goods Republic

I put in 2 different orders for used goods a bit over 1 month ago and neither have shipped out. Customer service is absolutely no help in giving me any updates on why I have to wait this long and how much longer it might take either. I inquired twice about what鈥檚 going on and all of my questions were ignored, I just got the exact same copy paste answer of 鈥淐ovid-19 is slowing things down鈥?each time. Of course I understand that it does, but a full month and counting, just for them to ship it out? If it takes 1 month+ to reach me AFTER shipping out, fine, but this?

This was my very first order from them and I think it will be my last. Probably going to cancel if nothing is changing about this in 1 or 2 more weeks. I think what bothers me most is the complete disinterest of their customer service in giving me any actual help or update on why it鈥檚 ACTUALLY taking 1 month or what is really going on with my order. I鈥檝e made enough other orders from stores located in japan to know that it can鈥檛 be just Covid-19. I don鈥檛 have these issues with any other store.

I ordered a Chibi Kyun Chara figure on here. Was overpriced and it took two weeks just to ship it and over a month to arrive. Even after I paid for 鈥減riority shipping.鈥?I asked them what shipping service they use and approximately how long it would take to be delivered and they didn鈥檛 know how to answer.

On the website, the item I ordered was described as 鈥淯sed – Excellent Condition.鈥?And when it finally did arrive? It was in the worst condition I鈥檝e ever received a figure. There was scratches and markings on the figure鈥檚 head, and on the figure stand there were disgusting looking food stains. On top of that one of the pegs on the figure stand were broken. Not even close to excellent.

It鈥檚 truly a shame, GoodsRepublic has a nice selection of stuff but it would seem quality control is beneath them. Me personally, I will be staying away from this site in general and I will just order from amiami or Mandarake instead. At least they give accurate descriptions and don鈥檛 take forever to ship.

Very reliable and trust worthy. Highly Recommend.

So getting right to the point- Goods republic does have a higher price in comparison to other sites. But they are worth it. They are the most straightforward, simple and easy service. No hidden fees or surprises.

Excellent communications, very fun packaging and it is secure with fast shipping.

They offer a nice range and selection of official merchandise. I have purchased both brand new and used items. For the brand new everything was excellent. For the used- it was also very good. The condition of the used item was great. Everything is just as it should be.

I've bought a tapestry and a keychain from Goods Republic.

Order processing took about 4/5 days and the shipping took approximately one week to Germany.

The best packaging I've seen in my online shopping experience! They always package the products
very safely, so the product don't get damaged while shipping.
The tapestry looks exactly like on the webite and keychain is pretty as well!

Customer service is always there to help and responded to me quite fast!

One of the best places for anime merch, many rare and old finds all at good prices (some can get a little pricey). Ordered from them multiple times. They've got pretty much every product as soon as it's available to pre-order. I'd recommend this site particularly for fellow Australians as there's free, and very reliable, shipping and the product also comes a lot faster than what it says on their website.
Many other US sites charge lots for shipping to Australia, but Good Republic doesn't, although you do have the option to pay to receive insurance and tracking. Always my go to sight when look for merch that isn't available within Australia. The team at Goods Republic will package any as if it were glass, so nothing is getting broken.
Also the handwritten notes they send out with purchases are very sweet.

Amazing proxy-like site with free shipping and many items to choose from. Their packaging is well done and ships quickly.
As an added bonus, for Valentines day they sent me a free heart keychain holder, where you can put in a badge/keychain! Super nice of them, and a great suprise!

I鈥檝e purchased from this site a few times with no complaints. The packages arrive sooner than estimated and they packed everything securely. Standard postage is free. I think most of the items are overpriced however they occasionally offer coupons for a discount. But I think they mostly cater to people who don鈥檛 know about or know how to use a proxy service. That said they do have a large selection including hard to find items.
I鈥檝e also used their other site Manga Republic. Again it鈥檚 overpriced but they do stock original Japanese manga that I鈥檝e not been able to find through a proxy.

So I recently order The AI Kizuna Plush 30cm and it came fast it was also soft and cuddly I like it so much I was not expecting it to be so big I like this plush no regrets on this order best order yet.

Their items are in best condition and arrived earlier than expected, their customer service is very friendly and their website is clear. Plus they included an extra in this package.
I am absolutely sadisfied and would definitely recommend this shop!

I've ordered from Goods Republic several times now, and each time, I've been beyond impressed with their service. All my orders have arrived within just a couple weeks of shipping, even though they come directly from Japan. They've also been wrapped in multiple layers of protection each time; it's clear to me that Goods Republic is dedicated to ensuring the safety of orders. In addition, this website offers free shipping on every order, which is quite rare these days. It's always a great incentive, though. The products themselves have consistently been in excellent condition, and they've been of high-quality, as far as I can tell. I've only contacted the Goods Republic team once, and it was just for a general product question, but the representative responded quickly and politely. In my opinion, Goods Republic is one of the best websites for purchasing anime goods. I'd highly recommend it!

Awesome!

This store is awesome to get some really old merchandise you can't get anywhere else. With Goods Republic you can choose to pay either 10 dollars to get it shipped faster, get a track and trace and have it insured or…you choose to pay 0 dollars for slower shipping and no track and trace and no insurance.
Since I like collecting small trading figures which come at a price of 5-9 dollars each, I love Goods Republics choices of shipping. (at most sites the shipment is even as expensive as, or even more expensive than the product itself)

If you see a product on their page which is sold out/ out of stock, you can send them a request to restock your item. Goods Republic is very fast with responding to these messages.

Their packaging is very secure and their customer service is really polite and they respond really quickly.

I really like shopping at your store!

Superb selection of japanese merchandise, excellent prices highly recommended

It's a small website now and their shipping isn't the fastest, but they have by far the cutest service I've ever received.

When you order your item, they send you an email and formally greet you and thank you for your purchase. Then after 2 or 3 weeks and your package arrives, it comes with another nice letter inside.

Also, I really love the way they package their items. It's in full detail on their website for the process they use and they emphasize keeping the products intact and stationary when they come to you so there's less risk of damage. It's really cute; I love it.

The prices on the website are a little high in my opinion, but if you're looking for anime knick knacks you can't find anywhere else, Goods Republic is a good resource to check.