Google

Read 13 Reviews of Google to check if it is legit.

Website & Phone: Amphitheatre Parkway 1600 Mountain View 94043 United States
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Stephan
4 months ago

I paid thousands over the years but Google disapproved my ads after my site got hacked and although it got it cleaned the same day Google did not allow my ads to run since 7 days. I am losing thousands of euro and many potential customers. I emailed them, I even had an AdWords professional account specialist on the phone who said she is only allowed to give me account recommendations but not enable my ads. They are sick and I was the most loyal Google customer. All technology used in my firm is from Google. I will need to overthink this development and strong dependency and change things in my company so this cannot happen again. I am so very disappointed.

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Katie
5 months ago

Their system clearly said my Google Ads account was Suspended due to age requirements, when it actually was not suspended and resulted in $618 of charges. It should never say the account is suspended when it isn鈥檛, and if it will say suspended then it should be truly suspended. I would have terminated the ad much sooner if I didn鈥檛 believe their Suspended notice and leave it there. They have refused to refund the extra charges after the first couple days, and only offer an $100 credit for another Google Ad, which would violate their age requirements (I created the first one only because they never specified any age requirements in the Ads terms, policies, or setup). Since they have refused a refund, they are embracing their glitch and turning it into a lie. See 鈥榗hange.org鈥?followed by 鈥楧eceptive-Google-Ads-Suspension-Refund鈥?for more information.

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Elisa
6 months ago

they lost my money..4 months on support, over 90x emails send and still 0$, just report them to europol/interpol for illegal activites

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Alyson
6 months ago

For 10 yrs i have been a loyal google adwords customer spending well over 拢125k. In November 2019 i woke up to find google has suspended my account with the reason being circumventing google policies, this was somewhat of a shock as i have always had a dedicated google accounts manager who works along side me reviewing and advising and making changes frequently. I have never received an explanation to what my offence is to cause google to put me out of business especially in these very tough times. I can no longer use my website which is our only source of advertising and my business is finished. I have appealed many times which has fallen on deaf ears as you cannot speak to anyone on the adwords team. All we have received is a repetitive weekly email saying we are still looking into it for 10 months until finally google said they will not reinstate my account. How is it possible for a company to be judge and jury to decide to put a company out of business without a full detailed explanation especially in these troublesome times. How can someone be accused of going against a companies policies when you have a person from that company virtually running your adwords account and then you are accused of a violation is outrageous. Be aware that when you put your business in the hands of a company like google who virtually controls the internet they can break you and destroy your livelihood within seconds.Loyalty obviously does not pay with GOOGLE.

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Brennan
6 months ago

Google 鉂楋笍 How many times I should send you an emails about ads on Google app????? Look at this link from Google app You keep advertising BUY EU PASSPORT!!! Didn鈥檛 you know that selling passports is ILLEGAL??????? You鈥檝e been advertising this more than 1 year. I鈥檓 reading news on Google app, and each time I reading news 鈥?adverts coming to every website I reading and all this adverts ia about to How to get EU Passport within 3 months for just 鈧?500. Seriously??? Doubleyou doubleyou doubleyou international.expert is the link you鈥檙e advertising

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Willie
8 months ago

trying get my money back coz they did not increase my credit, they lost my payment same like to my friend they also lost his payment, im trying over 3 months get my money back, but without success, support type me every friday that they are sorry but they don't have some update in my case and this is ritual on each friday, don't send any money that, it's legit SCAM…

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Brenna
9 months ago

In one eye blink, Google approved my campaign, and 鈥渕agically鈥?reported 401 clicks were made 鈥渋n a blink of an eye鈥?! This supposed to celebrate for, but unfortunately my analytic showed nothing of that; also I didn鈥檛 receive any message or Email from any of those 鈥渕agical clickers鈥?
I know it sounds odd, that鈥檚 why I contacted Google and requested an explanation and justification but their answer was no more than the response of a deaf person who did not hear my question!

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Trisha
11 months ago

Adwords now called as Google Ads. What the heck is wrong with this company, we believe it is not in the hands of U.S.A. (constitution and ethic is almost gone!) instead of helping advertisers to advertise they Leaves a Trail of Destructions Against Advertisers. politicians and the Judge need to check/prevent/claim this bad behavior it will cost the economy on online advertising every year billions of money, the effect is the money does not flow back to advertisers so that they can not do business. from each dollar spending they will loose hundreds of dollars.

After years and years of trying doing S.E.O and to Advertising in Adwords in Google Ads you come to the conclusion that the support sucks these guys do not listen to the complains of clients they send only a useless standard email back without to answer the questions or fix the issues. and about the ad clicks most of the advertisers get 97.99% all fake clicks. the invalid click prevention's in Google Ads it's just a joke! and it does 98.99% not work. be aware that if the promotion will start in Adwords in Google Ads that it is direct or in direct connected to click farms or click servers!

Signals of Fraudulent Behavior – Adwords as Google Ads and Google.com:
1 – The support in Adwords are terrible for Advertisers.
2 – Invalid Clicks does not work at all.
3 – Big interest conflict between Adwords as Google Ads and Google.com
4 – Advertisers who are searching on internet to advertise, they find 99.9% of only Scam company websites.
(These Bad Companies does have/get the best rankings (SEO) from google.com and other search engines)
(Google and other search engines does have the responsibility to do more to prevent/stop this behavior)
5 – If you use a Click Fraud Prevention Company then be aware that Adwords or other Advertise companies does limit the count of Ip Blocks, +-300x ip blocks is just a joke these click farms are using +-1.000.000 of different ips.
6 – Fake traffic with no response or no sales or no comments from website visitors.
7 – Fake traffic with high bounce rates to website.
8 – Fake views, low view time, no likes or dislikes. ?
9 – Negative S.E.O.
10 – we did make for all advertise victims and business starters a very useful website seodiscrimination dot com and we did ask adwords and google to help us to prevent fraudulent behavior on internet and we did also ask to help us (anonym or by name) to get the word seodiscrimination on dictionary websites like wikipedia, but they do everything in direct or direct to prevent this. seodiscrimination is a powerful word that explain in a single word what the effect is on fraudulent behavior on internet samples are click fraud, ad fraud, negative seo, fake traffic, click farms, scam companies, traffic fraud, high bounce rates, ranking fraud (high rankings fraud steals your content and place it self on his high rankings sites,…..,? (adwords & google should take this very serious by Helping us otherwise [Real Traffic to Sites] will become [Fake Traffic to Sites])

Advice to Business Starters and other Advertisers:

My advice to other business starters is because of that the online advertising is almost destruct by these superior companies you can try something else, other advertise sources like advertising on newspapers or do spread flyers manually or by mail (not email!) then you have 100% guarantee that you reach 100% real people!

Why did Adwords change the name into Google Ads?

We believe that the only reason is that they want/try to hide the visibility (S.E.O) about the negative forums/comments from clients who are complains, after all searching with a keyword [Adwords] is better then keywords [Google Ads]

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Tori
1 year ago

Couldn't be bothered to review an ad campaign I created. After more than 3 days waiting for one and 2 days waiting for another, Google obviously doesn't want my small change. I have cancelled all and will be going elsewhere. Terrible.

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Steve
1 year ago

Called three times and off the first two times. Then the google staff takes 16 minutes to answer a simple question. I then asked to answer the customer survey and low and behold, I am dut off again. Why should I continue to spend hundreds of 拢's every year with Google Ads if this is the service I received. SHIV (surname withheld) couldn't even speak English with any clarity! Very poor service

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Ana
1 year ago

Robbing clowns- My daily budget is set at 拢130.00, took 拢260.00 on two consecutive days and will not issue a refund.

These clowns are getting far to big for their boots and think they can do precisely what they want.

No one to complain to – faceless moron's

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Diana
1 year ago

Pathetic customer support.

My account got suspended and these guys don't have the reason to do it. They simply mailed that your account has violated circumventing systems policy.

I have read the policy and i am unable to find where i violated it. When asked for more details they send the same email back to me.

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Maegan
6 years ago

UNRELIABLE & VERY RISKY Advertising Platform for Indian Business's – Google Adwords India

My company faced so many challenges with Google Adwords India & after going through with all these challenges, I'm so much frustrated that i will recommend & advice every Indian Company/business NOT to rely on Google for a long term business relation.

Our account & other tech support accounts were closed instantly overnight by Google Ad words Policy Team. And here is the worst nightmare which i faced:

1) After account suspension,If you try to call Google, they will NOT allow to get in touch with anybody over the phone. IVR will RUDELY say that your account is suspended because of some blah blah blah reasons & we cannot help you out anymore. It's a shame that being a billion dollar company, Google cannot employee people to help you out over the phone.

2) If you email Google Adwords India via email, they will reply you so late with an automated template message, just explaining that your account was suspended because it does not comply with our User safety policy. Please refrain yourself from creating any more accounts & they will share this unreliable link with you:

https://support.google.com/adwordspolicy/answer/1050602?hl=en

Now trust me, you(As a Customer specially in India) is blocked for ever. This link is a general policy applied to every business's. Customer like us will be trapped forever to make guess's & keep on correcting everything on the site. Even if you correct any site lacking's following this policy & send your site for a review, Google will send you the same automated template format reply saying that we have reviewed your site and it still does not comply with our policies & guidelines.

No business can comply with your Homemade policies on day 1. You need to inform the business, if the are making any mistakes instead of just shutting the down the account in the backend and let the business(Customer) suffer. Google is made by customers & if you treat your customers like this then its a big big shame,

3) Google Account Mangers in Google Adwords India are completely USELESS. Yes. its an ugly truth. They are just account managers for a formality. They don't have any control over your account. Everything remains in a control of Google policy team, who never responds to you directly or talk to you directly. They act as they are super classifieds and sitting in super secret area like Guantanamo Bay Detention Camp. They never reveal anything and make you suffer for ever. Your every effort to bring your account out of suspension will go wasted & your business will eventually closed down. If you rely just on Google to promote your business in India, then be warned. Google will never help you to grow, until you are based out of U.S. Google is a U.S product, & they only treat well if you are an U.S based business.

My account managers in India were vanished on a very second day since the account got suspended. Till the account was running fine, they used to call me & come to my office like they will be with me forever in my business growth. But that was all fake. After few days of suspension, one of the account manager left Google and other one went too quiet like she was paralyzed by Google policy team from U.S and controlling these managers like puppets.

Shameless impression ever you can encounter will Google Services.

Google needs to understand that if somebody is doing a huge investment in marketing then, they must be doing a same thing in buying a office and hiring the employees. Shutting down the website instantly without any warning or proper support can turn somebody's life into a major NIGHTMARE. How will that business clear its dues? How will that business survive to pay its mortgage? It can also lead you to big mental distress, when you see your business going down even though you did everything right.

Due to some bad business in the market, you cannot close other business similar to that just because of your instant internal policy changes. If Google is a billion dollar company then verifying every business should not be a big task. It's very disappointing that you treated Indian business like this & I will keep on sharing this experience like anything everywhere.

Every time i decide about doing a new online business, I can't even think about marketing on google. Google makes me afraid of being slammed by a big investment loss & suffering. Google DO NOT value small business's & specially in India.

India is an emerging market of new business's everyday & i think its time for India to develop something like Yandax.com & not allowing outsiders to control us. You have treated hundreds of business like us this way but we are together and make sure that India will have their own search engine by 2020 & it will happen for sure no matter what.

Today i read this article by PCWORLD ( http://www.pcworld.com/article/2154501/google-under-antitrust-investigation-in-india-over-adwords.ht… ) & I'm now super confident that you made so many suffer and acted biased.

Thanks for you bad services Google Adwords India & treating biased.:smileysad:

Is Google legit or scam? Can I trust Google?

Our user(s) provided the above reviews and comments against Google, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the Google reviews at any cost.

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