Happy Valley Sand & Gravel

Read 1 Review of Happy Valley Sand & Gravel to check if it is legit.

Website & Phone: 4232 E US Hwy 40 Plainfield 46168 United States
+13178396800
 http://happyvalleysandandgravelinc.com

Caitlyn
7 months ago

I have never ordered sand before NOR owned or installed an above ground pool – so when I called Happy Valley I was "going in blind". It was SUCH a relief that Kim who picked up, was not annoyed with me making an inquiry on sand despite not knowing half of the information she'd need to give me answers, and walked me through the whole process and was patient as I gathered that info with her on the line. I had a tight deadline and she went above and beyond to not just schedule, but actually brainstorm with me and noted weather expectations to guide ME to picking the right day to make my deadline. It impressed me that despite telling her "I'm explicitly looking for a company that WILL dump on spot of my choosing not on tarp in driveway", she was still candid with me that, although that will be their game plan IF weather significantly changes my lawn they will not attempt. I really appreciate her being honest instead of overpromising to "hook the sale", bc then I could be realistic and be prepared for either scenario.

…the great news is – the gentleman we got sent to perform the delivery, Clay, DID make the attempt and WAS indeed successful at dumping the sand directly into my pool dig-out, saving me countless man hours in not having to relocate it manually. Even better, when asked about it, his FIRST response was one of concern for my lawn – so not only did he "care" to ask, but was "aware" of the damage it would inflict before agreeing, yet he still "took our word for it" that as homeowners WE had decided that location of sand delivery is FAR more of a priority than some grass getting torn up.

Thanks to Kim and Clay going above and beyond – we got our pool built, installed, AND filled with water. 4 days before our hard deadline!!!

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